Our Reviews
Colin K|2025 GMC 2500HD Sierra
Confirmed Sales Customer
2/12/2025
Super quick and easy great people.
JIMMIE PATTERSON
2/12/2025
Thank you for your 5-star review! 🌟 We're thrilled to hear that your purchase of the 2025 GMC Sierra HD with Jimmie Patterson was quick and easy. Our team takes pride in delivering a smooth and hassle-free car-buying experience. Enjoy your powerful new Sierra HD, and if you ever need anything, we’re here to help! 🚘💨 #GMCSierraHD #HappyCustomer #HassleFreeCarBuying
MOOSUP, CT
Breanne S|2019 GMC Acadia
Confirmed Service Customer
2/13/2025
Mark is fantastic. Super friendly. Service is always done quicker than projected time.
2/13/2025
Thank you for your 5-star review! ⭐️ We're thrilled to hear that Mark provided you with fantastic service and that your vehicle was ready even sooner than expected. At Gates GMC of North Windham, we take pride in delivering fast, friendly, and reliable service to keep you on the road with confidence. We appreciate your support and look forward to serving you again! 🚗💨 #GatesGMC #FiveStarService #NorthWindham
LEBANON, CT
Keith L|2021 GMC Terrain
Confirmed Service Customer
2/13/2025
Mark is a true professional, very knowledgeable, great to work with.
2/13/2025
Thank you for your 5-star review! 🌟 We're delighted to hear that Mark provided you with exceptional service at Gates GMC in North Windham. His professionalism and expertise are what make our team stand out! We appreciate your support and look forward to assisting you again. #GatesGMC #TopService #CustomerSatisfaction
BROOKLYN, CT
Wayne M|2023 GMC Sierra 1500
Confirmed Service Customer
2/13/2025
Always a great experience with Gates.
2/13/2025
Thank you for your 5-star review! 🌟 We're thrilled to hear that you always have a great experience with Gates. Providing top-notch service is our priority, and your support means the world to us. We look forward to serving you again! #CustomerSatisfaction #TopService #GatesExperience
NORWICH, CT
Richard T|2023 GMC Canyon
Confirmed Service Customer
2/18/2025
Great service as usual
2/18/2025
Thank you, Richard! We're thrilled to hear you had a great experience with our service in North Windham, CT. Providing top-quality auto care and customer satisfaction is always our priority. We appreciate your support and look forward to serving you again! 🚗🔧 #NorthWindhamAutoService #TopRatedCarCare
COLCHESTER, CT
Susan C|2019 GMC 1500 Sierra
Confirmed Service Customer
2/18/2025
Everything was finished in a timely manner
2/18/2025
Thank you, Susan, for your 5-star review! ⭐ We’re thrilled to hear that everything was completed in a timely manner. Providing efficient and top-quality service is always our priority! We appreciate your support and look forward to serving you again. 😊 #FastService #HappyCustomer #5StarReview
COVENTRY, CT
Cathy C|2024 GMC Terrain
Confirmed Service Customer
2/20/2025
Mark goes far and above always very pleasant helpful informative can’t say enough about the service I received
2/20/2025
Thank you, Cathy! ⭐⭐⭐⭐⭐ We truly appreciate your kind words! Mark is dedicated to providing top-notch service, and we’re thrilled to hear he exceeded your expectations. Your satisfaction means everything to us! If you ever need anything, we’re always here to help. Looking forward to serving you again! #ExcellentCustomerService #HappyCustomers #5StarExperience
COVENTRY, CT
Terri S|2017 Buick Envision
Confirmed Service Customer
2/12/2025
As always, courteous, professional service. Never varies from excellent.
NORWICH, CT
Dennis S|2019 Chevrolet Equinox
Confirmed Service Customer
2/13/2025
Mark provides exceptional customer service, explains required maintenance items, thoroughly answers all my questions, arranges for transport to my home while my vehicle is under repair and explains all of the charges to my satisfaction. Will continue to entrust my vehicle to Gates.
2/13/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that Mark Miner provided you with exceptional customer service and took the time to explain everything in detail. At Gates, we take pride in ensuring a seamless and stress-free experience for our customers. We appreciate your trust in our GM service department and look forward to keeping your vehicle running smoothly for years to come! 🚗🔧 #GatesAutomotive #ExceptionalService #CustomerFirst
AMSTON, CT
Gloriajean B|2019 Buick Cascada
Confirmed Service Customer
2/19/2025
It was perfect
2/20/2025
Thank you for your 5-star review! 🌟 We’re thrilled to hear that your experience was perfect. Your support means the world to us, and we can’t wait to serve you again. If there’s anything specific you loved, feel free to share—we’d love to hear more! 😊 Looking forward to your next visit! #BestService #CustomerLove #PerfectExperience
COLUMBIA, CT
Adam F|2018 GMC 1500 Sierra
Confirmed Service Customer
2/20/2025
Caleb and Mark were awesome
2/20/2025
Thank you, Adam! 🌟 We’re thrilled to hear that Caleb and Mark provided you with an awesome experience! Your 5-star review means the world to us. We take pride in delivering top-notch service, and it’s great to know our team exceeded your expectations. If you ever need anything, we’re here for you! 😊 #5StarService #HappyCustomer #AwesomeExperience
HAMPTON, CT
David P|2025 GMC Sierra 1500
Confirmed Sales Customer
2/22/2025
I traded in my truck 2022 and they gave me want I was asking and still gave my all the rebates and no money down I got a brand new truck 2025. I had a V8 4x4 and got a two drive 4 cylinder turbomax 8 speed this truck gets 22miles a gallon people say turbomax drink gas yes is you have a lead foot but if you are good with it will treat you good and 4x4 is over rated Love this truck so much and all the people at gates look out for you and look to make you happy I highly recommend them. Thanks again gates your awsome!!!!
NICHOLAS FLORENTINO
2/25/2025
Thank you for your amazing 5-star review! 🌟 We're so glad to hear that you had a smooth trade-in experience and drove off in a brand-new 2025 truck with all the rebates and no money down—what a deal! 🚗💨 It’s great to know you're loving your Turbomax and seeing the fuel efficiency benefits. Our team at Gates is always here to look out for you and make sure you drive away happy. Enjoy your new truck, and thanks again for your recommendation! 🙌 #HappyCustomer #TruckLife #GatesAuto
ASHFORD, CT
David S|2019 GMC Canyon
Confirmed Service Customer
2/23/2025
Great
2/25/2025
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you had a great experience with us. Your support means the world, and we look forward to serving you again soon! If you ever need anything, feel free to reach out. 😊 #CustomerSatisfaction #5StarService
LEBANON, CT
Rodney T|2019 GMC 1500 Sierra
Confirmed Service Customer
2/28/2025
Great people to deal with that’s why I go all the way to Willimantic from Waterford to have my work done. Thanks again
2/28/2025
Thank you for your 5-star review! 🌟 We truly appreciate your loyalty and are honored that you travel from Waterford to Willimantic for your GM service needs. Our team is dedicated to providing top-notch service and a hassle-free experience every time. We look forward to seeing you again for your next visit. Safe travels, and thanks again for choosing us! 🚗💨 #GMService #CustomerFirst #WillimanticAutoCare
WATERFORD, CT
Shari G|2025 GMC Acadia
Confirmed Service Customer
2/28/2025
Good experience.
2/28/2025
Thank you, Shari! ⭐⭐⭐⭐⭐ We're thrilled to hear you had a great experience. Your support means the world to us! We look forward to serving you again soon. 😊 #HappyCustomer #FiveStarReview #CustomerSatisfaction
PLAINFIELD, CT
Michael D|2021 GMC Acadia
Confirmed Service Customer
2/28/2025
Great job good time response
2/28/2025
Thank you, Michael! We appreciate your 5-star review! 🌟 We're thrilled to hear that you had a great experience with our service and that our response time met your expectations. Providing top-notch service quickly is our priority! Looking forward to serving you again soon. 😊🚀 #GreatService #FastResponse #CustomerSatisfaction
SOUTH GLASTONBURY, CT
James J|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2025
Great customer service. Quick, efficient and pleasant. Easy online scheduling and great person experience.
2/28/2025
Thank you, James! 🌟 We're thrilled to hear you had a great experience with our customer service. Quick, efficient, and pleasant is what we strive for! 😊 We're glad you found our online scheduling easy and convenient. Looking forward to serving you again! 🚀 #CustomerFirst #GreatService
COVENTRY, CT
Judith N|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2025
Great communication from front desk, friendly and kind! I love the service of providing rides back and forth while my vehicle was being serviced.
COLUMBIA, CT
William W|2021 GMC 1500 Sierra
Confirmed Service Customer
3/3/2025
The best!!!!
3/3/2025
Thank you for the amazing 5-star review! We're so glad to hear that you had a great experience with us. Your feedback means the world to us, and we truly appreciate your support. If you ever need assistance again, don't hesitate to reach out. Thanks for choosing us!
EAST HAMPTON, CT
Randy C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/4/2025
Good as always
3/4/2025
Thank you, Randy, for your 5-star review! We appreciate your continued trust in our service team and are glad to hear that your experience was as great as always. Your support means a lot to us! If there’s anything we can do for you in the future, don’t hesitate to reach out. See you next time! 🚗⭐
MANSFIELD CENTER, CT
Keith L|2021 GMC Terrain
Confirmed Service Customer
3/6/2025
Refreshing to deal with a professional like Mark
3/6/2025
Thank you, Keith, for your 5-star review! We’re delighted to hear that working with Mark was a refreshing and professional experience. Our team in North Windham takes pride in delivering top-notch GM service work, and we’re glad Mark exceeded your expectations. We appreciate your support and look forward to assisting you again in the future! 🚗🔧⭐
BROOKLYN, CT
Todd H|2015 GMC 1500 Sierra
Confirmed Service Customer
2/27/2025
Mark and his team are the best
2/27/2025
Thank you for your amazing 5-star review! 🌟 We truly appreciate your kind words. Mark and his team are dedicated to providing top-notch service, and we’re thrilled to hear that you had such a great experience. Your support means the world to us! If you ever need anything, we’re always here to help. Thanks again! 🙌 #TopNotchService #CustomerSatisfaction #5StarReview
COVENTRY, CT
Jeffrey R|2025 GMC Sierra 1500
Confirmed Sales Customer
3/1/2025
I recently had an outstanding experience purchasing my 2024 GMC Sierra AT4 at Gates GMC in Windham, CT. From start to finish, the team at Gates exhibited clear communication and professionalism, making the process seamless and stress-free. What stood out the most was the transparency and honesty in every interaction, with no hidden agendas or surprises. I felt valued and understood, and they made sure all my questions were answered. I highly recommend Gates GMC for anyone looking for a reliable and customer-focused dealership. Thank you for an exceptional experience!
TOMBALL, TX
Annette B|2021 Buick Encore GX
Confirmed Service Customer
3/3/2025
Took my Buick Oncor GX for servicing. As always the case the service was done in a timely manner and all work performed explained to me by Mark who goes above and beyond to make sure we are completely satisfied before we leave. His knowledge, personality, and all around expertise make him a valuable asset to the Company.
3/3/2025
Thank you, Annette, for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that your Buick Encore GX service experience was top-notch. Mark truly is an invaluable part of our team, and we’re glad he provided you with clear explanations and exceptional customer care. Your satisfaction means the world to us! We appreciate your trust and look forward to serving you again. Safe travels! 🚗💨
NORTH WINDHAM, CT
Thomas B|2015 Chevrolet Tahoe
Confirmed Service Customer
3/4/2025
Unsurprisingly, the service team was flawless. I'd come in with a rather serious, safety-related problem and Mark M. was on it immediately. The repair was significant, and Jeremy and the team implemented them with their usual skill and candor. Caleb handled the return of my beloved Tahoe and i was grateful for his help. This was not a trivial fix, and it was not inexpensive, but I had complete confidence in the Gates team. Thank you!
3/4/2025
Thank you for your thoughtful review! We’re thrilled to hear that Mark M., Jeremy, Caleb, and the rest of our Gates service team provided you with exceptional service and peace of mind during your safety-related repair. We understand how important it is to trust the team working on your vehicle, and we’re glad we could deliver the expert care and attention your Tahoe deserves. Your confidence in us means everything, and we truly appreciate your support. If you ever need anything in the future, we’re here to help. Safe travels! 🚗🔧
ASHFORD, CT
Gilberto O|2019 Buick Encore
Confirmed Service Customer
3/7/2025
Front desk staffs are always very polite and friendly, service is excellent and prices are better when compared to other places.
3/7/2025
Thank you for your 5-star review! We’re thrilled to hear that our front desk staff provided you with polite and friendly service and that you found our GM service in North Windham to be both excellent and competitively priced. Customer satisfaction is our top priority, and we truly appreciate your support. We look forward to serving you again in the future! 🚗🔧⭐
WILLIMANTIC, CT
Christopher F|2022 Buick Encore GX
Confirmed Service Customer
3/12/2025
The only thing that I can say about GM and their business is that they have done everything right for me and my 2022 Buick. I dropped it off in the afternoon and got it back the next day
3/12/2025
Thank you, Christopher, for your fantastic 5-star review! We're thrilled to hear that you had a smooth and efficient experience with us. Our team takes pride in providing top-notch service, and we're glad we could get your 2022 Buick back on the road quickly. If you ever need anything in the future, we're here to help. Safe travels, and thanks for choosing us!
PLAINFIELD, CT
Ivo J|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
3/12/2025
Mark was awesome. In and out, service and car wash. Couldn’t have asked for more.
3/13/2025
Thank you for your 5-star review! We’re thrilled to hear that Mark provided you with an efficient and seamless service experience, complete with a car wash. We strive to make every visit quick and convenient, and we’re glad we could exceed your expectations. We appreciate your support and look forward to serving you again! 🚗✨⭐
LEBANON, CT
Jamie L|2022 Chevrolet Corvette
Confirmed Service Customer
3/17/2025
Great place. Great people good service.
3/25/2025
Thank you, Jamie, for your 5-star review! We're so glad to hear that you had a great experience with our team and service. Providing a friendly atmosphere and top-quality service is always our priority. We appreciate your support and look forward to serving you again! 🚗⭐😊
TOLLAND, CT
Roger B|2018 Chevrolet 3500HD Silverado
Confirmed Service Customer
3/19/2025
Mark and his team are knowledgeable, professional, courteous and friendly and always get the job done! Excellent service! Thank you!
3/25/2025
Thank you for your 5-star review! We’re thrilled to hear that Mark and his team provided you with knowledgeable, professional, and friendly service while ensuring the job was done right. Delivering excellent service is always our goal, and we truly appreciate your support. We look forward to assisting you again in the future! 🚗🔧⭐
ANDOVER, CT
Kenneth J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/19/2025
Great service! Mark was very accommodating.
3/25/2025
Thank you for your 5-star review! We're glad to hear you received great service and that Mark was accommodating throughout your visit. Providing a seamless and customer-focused experience is always our priority. We appreciate your support and look forward to assisting you again in the future! 🚗⭐😊
NORTH GROSVENORDALE, CT
Beverly T|2022 Buick Encore
Confirmed Service Customer
3/19/2025
Wonderful group of people
3/25/2025
Thank you for your 5-star review! We’re thrilled to hear that you had a great experience with our wonderful team. Providing friendly, professional, and top-quality service is always our goal. We truly appreciate your support and look forward to assisting you again in the future! 🚗⭐😊
WINDHAM, CT
David H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/25/2025
Good service sales man was great to deal with.
PAUL BACON
3/25/2025
Thank you for your 5-star review! 🌟 We're thrilled to hear that you had a great experience with our team. Providing top-notch service and a smooth sales process is our priority, and we're glad our salesman made a positive impact. We appreciate your support and look forward to serving you again in the future! 🚗💨 #GreatService #HappyCustomers #CarBuyingMadeEasy
BROOKLYN, CT
James B|2016 Buick Enclave
Confirmed Service Customer
3/11/2025
It was an urgent visit and there worked to get mein quickly
3/11/2025
Thank you, James, for your 5-star review! We’re glad we could accommodate your urgent visit and get you in quickly. Providing efficient and reliable service is always our priority, and we appreciate your trust in our team. If you ever need anything in the future, we’re here to help! 🚗🔧⭐
COLUMBIA, CT
Robin R|2010 GMC Yukon
Confirmed Service Customer
3/27/2025
Car performance is perfect.
3/27/2025
Thank you, Robin, for your 5-star review! We're thrilled to hear that your car's performance is perfect after your visit. Providing top-quality service and expert care is always our priority. We appreciate your support and look forward to keeping your vehicle running smoothly in the future! 🚗⭐😊
MARLBOROUGH, CT
Jonathan S|2013 Chevrolet Equinox
Confirmed Service Customer
4/4/2025
Quick turnaround was greatly appreciated.
4/4/2025
Thank you for your 5-star review! We're glad we could provide a quick turnaround and that you appreciated our efficient service. Customer satisfaction and timely service are always our priorities. We look forward to assisting you again in the future! 🚗⭐😊
SOUTH WINDHAM, CT
John G|2025 GMC Acadia
Confirmed Sales Customer
4/4/2025
Great experience everyone was was excellent
PAUL BACON
4/4/2025
Thank you, John, for your 5-star review! We're so glad you had a great experience and that our team provided excellent service. Customer satisfaction is our top priority, and we appreciate your support. We look forward to assisting you again in the future! 🚗⭐😊
CANTERBURY, CT
Nick B|2024 GMC Sierra 1500
Confirmed Service Customer
4/7/2025
Service was up front and informative. Had truck back within a week and good to go. Helped me out with a vehicle. All around great service and sales team. Couldnt ask for a better dealer
4/7/2025
Thank you, Nick, for your 5-star review! We're thrilled to hear that our service team was upfront and informative, and that you had your truck back within a week—ready to hit the road! We're also glad we could assist you with a vehicle and that you had a great experience with both our sales and service teams. Your kind words mean a lot, and we’re proud to be your trusted dealer for top-notch automotive care. We look forward to serving you again in the future! 🚗⭐👏
WILLINGTON, CT
Peter J|2024 GMC Sierra 1500
Confirmed Service Customer
4/7/2025
Very satisfied
4/7/2025
Thank you for your 5-star review! We're so glad to hear that you’re very satisfied with your experience. Providing excellent customer service and reliable results is always our goal. We appreciate your support and look forward to serving you again in the future! 🚗⭐😊
COLUMBIA, CT
Wei D|2024 GMC Terrain
Confirmed Sales Customer
4/8/2025
The shop environment is clean. JP, the sell consultant, is kind and helpful. The dealer, Chris Messier, is also helpful and considerate. This is a pleasant buying experience. Thanks!
JIMMIE PATTERSON
4/8/2025
Thank you for your 5-star review! We're thrilled to hear you had a pleasant car-buying experience with us. It's great to know that JP provided kind and helpful guidance and that Chris Messier made the process even more thoughtful and seamless. We also take pride in maintaining a clean and welcoming dealership environment. Your satisfaction means everything to us, and we look forward to assisting you again in the future! 🚗⭐👏
MANSFIELD CENTER, CT
Adam F|2021 GMC Terrain
Confirmed Service Customer
3/28/2025
Mark and Caleb were awesome like always
3/28/2025
Thank you, Adam, for your 5-star review! We're thrilled to hear that Mark and Caleb provided you with another awesome experience. Our team is dedicated to delivering top-notch service every time. We appreciate your continued support and look forward to serving you again! 🚗⭐😊
HAMPTON, CT
David S|2025 GMC Acadia
Confirmed Sales Customer
3/28/2025
Jim was awesome to work with. He found the color I wanted and got the car. Everyone I dealt with was awesome.
JIMMIE PATTERSON
3/28/2025
Thank you, David, for your 5-star review! We're thrilled to hear that Jim went above and beyond to find the perfect car in the color you wanted. Our team is committed to delivering an exceptional car-buying experience, and we’re glad everyone you worked with made it awesome. We appreciate your support and look forward to assisting you again in the future! 🚗⭐😊
YALESVILLE, CT
Ronald T|2025 GMC Sierra 1500
Confirmed Sales Customer
4/1/2025
Great
NICHOLAS FLORENTINO
4/1/2025
Thank you for your 5-star review! ⭐ We're glad you had a great experience. Your support means the world to us! Looking forward to serving you again. 😊 #GreatService #HappyCustomer
VERNON ROCKVILLE, CT
Amy L|2021 GMC 1500 Sierra
Confirmed Service Customer
4/10/2025
Superior staff and service —stellar!!!
4/10/2025
Thank you, Amy, for your 5-star review! We’re thrilled to hear you had a stellar experience with our superior staff and service. Our team is dedicated to delivering top-notch customer care every step of the way. We truly appreciate your kind words and look forward to continuing to provide you with outstanding service in the future! 🌟🚗🙌
MANCHESTER, CT
Peter S|2020 GMC 1500 Sierra
Confirmed Service Customer
4/8/2025
Appointment for an oil change, it was completed within the time frame stated, and friendly staff.
4/8/2025
Thank you for your 5-star review! We're glad to hear your oil change service was completed on time and that our friendly staff made your visit a positive one. Providing timely, efficient, and professional automotive service is always our goal. We appreciate your trust and look forward to seeing you again for your next scheduled maintenance! 🚗⏱️⭐
HAMPTON, CT
Karen W|2016 Chevrolet Colorado
Confirmed Service Customer
4/8/2025
Had scheduled maintenance on vehicle, Gates service department is outstanding! service personnel is knowledgeable, courteous, friendly and workmanship is exceptional. Would highly recommend.
4/9/2025
Thank you for your 5-star review! We're thrilled to hear that your scheduled maintenance went smoothly and that our Gates service department delivered an outstanding experience. Our team takes pride in being knowledgeable, courteous, and friendly, and we're glad their exceptional workmanship met your expectations. We truly appreciate your recommendation and look forward to keeping your vehicle running at its best! 🚗🔧⭐
NORTH WINDHAM, CT
James G|2019 GMC 1500 Sierra
Confirmed Service Customer
4/10/2025
always great service
4/10/2025
Thank you for your 5-star review! We're so glad to hear you consistently receive great service during your visits. Providing reliable, professional, and friendly automotive care is what we strive for every day. We truly appreciate your continued trust and look forward to serving you again soon! 🚗⭐🔧
STORRS MANSFIELD, CT
James K|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
4/10/2025
Great experience highly recommended will refer friends and family
MATHEUS CANIDO
4/10/2025
Thank you, James, for your 5-star review! We’re thrilled to hear you had a great experience working with Matheus. Your high recommendation and willingness to refer friends and family mean the world to us. Providing exceptional customer service and a smooth buying process is always our goal. We truly appreciate your support and look forward to welcoming your friends and family in the future! 🚗🌟👨👩👧👦
EAST HAMPTON, CT
Lawrence B|2024 GMC Sierra 1500
Confirmed Service Customer
4/15/2025
Whatever I ask for is done without question, completed fairly quickly and always notified throughout the process if something else needs immediate or future attention by Mark Minor.. Great operation
4/15/2025
Thank you for your 5-star review! We're so glad to hear that Mark Minor and our team consistently provide you with efficient, transparent, and responsive service. Keeping you informed every step of the way and ensuring your requests are handled promptly is always our priority. We truly appreciate your trust and kind words—thanks for recognizing the great work of our service team. We look forward to serving you again soon! 🚗🔧🌟
STAFFORD SPRINGS, CT
Michele C|2023 Buick Encore GX
Confirmed Service Customer
4/10/2025
Comfortable wait space, team communicates well.
4/10/2025
Thank you, Michele, for your 5-star review! We're so glad you enjoyed our comfortable waiting area and that our team provided clear and timely communication throughout your visit. Creating a welcoming environment and keeping our customers informed are top priorities at our service center. We appreciate your support and look forward to serving you again soon! 🚗🛠️⭐
WEST HARTFORD, CT
Ellen L|2024 Buick Encore GX
Confirmed Service Customer
4/11/2025
Fantastic super nice and quick!
4/11/2025
Thank you for the great 5-star review! We're proud to provide quick and friendly service at our GM Service Department in N. Windham, CT. Your satisfaction means everything to us, and we look forward to seeing you again soon!
MANSFIELD CENTER, CT
Richard T|2023 GMC Canyon
Confirmed Service Customer
4/14/2025
Excellent service quickly done
4/14/2025
Thank you for your 5-star review! We're happy to hear you received excellent service completed quickly and efficiently. Our team takes pride in delivering fast, high-quality automotive service you can count on. We appreciate your support and look forward to serving you again soon! 🚗🔧⭐
COLCHESTER, CT
Thomas D|2023 GMC Sierra 2500 HD
Confirmed Service Customer
4/21/2025
Kept me informed everything that was going on and did everything they could to keep things moving
4/21/2025
Thank you, Thomas, for the 5-star review! We're glad to hear our team kept you well-informed and worked efficiently to keep things moving smoothly. At Gates GMC, we pride ourselves on providing clear communication and exceptional customer service throughout your vehicle service experience. We appreciate your feedback and look forward to assisting you again in the future! 🚗🔧🌟
NEWINGTON, CT
Susann A|2021 GMC Terrain
Confirmed Service Customer
4/22/2025
Intake worker is always pleasant and explains all of the work that should/needs to be done.
4/22/2025
Thank you, Susann, for your 5-star review! We're thrilled to hear that your experience with our service intake team was both pleasant and informative. At Gates GMC Nissan, we pride ourselves on clear communication and friendly, professional service every step of the way. We're always here to ensure your vehicle receives the attention it needs with complete transparency. We truly appreciate your trust and look forward to serving you again! 🚗✨ #GatesGMCNissan #ExceptionalService #CustomerSatisfaction
ANDOVER, CT
Stephen P|2025 GMC Sierra 1500
Confirmed Sales Customer
4/22/2025
Great communication with the sales representative. No hassle and very helpful. Got a fair price for my trade and new truck.
PAUL MAZZA
4/23/2025
Thank you, Stephen, for your fantastic 5-star review! We're thrilled to hear that your purchase of the 2025 GMC Sierra at Gates GMC was smooth, hassle-free, and backed by great communication. Our team is committed to providing fair trade values and exceptional service, and we're glad you experienced just that. Enjoy your new Sierra, and thank you for choosing Gates GMC—your satisfaction is our top priority! 🚗💨 #GMC #GatesGMC #CarBuyingMadeEasy #HappyCustomer
SALEM, CT
Gayl O|2021 GMC Terrain
Confirmed Service Customer
4/18/2025
Friendly staff all the time.
4/21/2025
Thank you, Gayl, for the 5-star review! We're so glad to hear that you consistently experience friendly service from our team at Gates GMC. Our staff is dedicated to making every visit welcoming and stress-free. We truly appreciate your kind words and continued support. Looking forward to seeing you again for all your automotive needs! 🚗😊🌟
WINDHAM, CT
Brian O|2025 GMC Sierra 1500
Confirmed Sales Customer
4/21/2025
Have purchased a few trucks here, always been a great experience. No problems, sales team and financial assistance been superb.
PAUL BACON
4/22/2025
Thank you, Brian, for the amazing 5-star review and for being a loyal Gates customer! We're thrilled to hear that each of your truck purchases has been a great experience. Our sales team and finance department work hard to make every step of the process smooth, transparent, and stress-free. We truly appreciate your continued trust in Gates GMC Nissan and look forward to helping you with your next vehicle in the future. Enjoy your new truck! 🚛💼🌟
GLASTONBURY, CT
Lorraine K|2022 Buick Encore GX
Confirmed Service Customer
4/24/2025
They were all good with my car and it was taken care of in time for me to have it back before they said. I was told that it would take all day but it was returned to me in less time then I was told. All the service was completed
4/24/2025
Thank you for your 5-star review! We're thrilled to hear that your vehicle was returned ahead of schedule and that all service was completed to your satisfaction. At Gates, we pride ourselves on providing efficient, timely, and dependable service. It's great to know our team exceeded your expectations and got you back on the road even sooner than expected. We appreciate your trust in us and look forward to assisting you again in the future! 🚗🔧🌟
WINDHAM, CT
Dennis S|2017 GMC 1500 Sierra
Confirmed Service Customer
4/25/2025
Excellent service from GMC Service Dept. Mark is wonderful to work with in keeping my 2017 Sierra is top running shape. He explained all of the work necessary, handled my contract for the covered expenses, explained why the specific repairs needed to be done. I have complete confidence in the maintenance of my vehicle.
4/25/2025
Thank you, Dennis, for the fantastic 5-star review! We're thrilled to hear you received excellent service from our GMC Service Department and that Mark provided clear, professional guidance throughout your visit. Keeping your 2017 Sierra in top condition is our priority, and we're grateful for your trust and confidence. We look forward to continuing to provide you with reliable, expert care at Gates GMC!
AMSTON, CT
Kevin W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
4/25/2025
It was easy to set up an appointment online and follow up from was Service was excellent. Mark Minor does a great job of keeping me informed of all aspects of my vehicle Service.
4/28/2025
Thank you, Kevin, for the fantastic 5-star review! We're happy to hear that setting up your appointment online was easy and that you received excellent service from Mark Minor and our team. Keeping our customers informed and making the service experience smooth and stress-free is always our goal. We truly appreciate your trust in Gates and look forward to helping you with all your vehicle needs in the future!
COVENTRY, CT
John B|2021 Chevrolet Colorado
Confirmed Service Customer
4/25/2025
I dropped off my truck to have a service done and it was done and so far it was a good fix and everything was explained to me
4/28/2025
Thank you, John, for the fantastic 5-star review! We’re glad to hear that your truck service was completed successfully and that everything was clearly explained to you. At Gates, we take pride in delivering reliable repairs and keeping our customers fully informed throughout the process. We appreciate your trust in our team and look forward to helping you with all your future service needs!
PLAINFIELD, CT
Andrew G|2021 GMC 1500 Sierra
Confirmed Service Customer
4/26/2025
As always, Mark the Service Manager has my best interests in mind... grateful I have such a great team taking care of my truck.
4/28/2025
Thank you, Andrew, for your 5-star review! We’re thrilled to hear that Mark and our service team continue to exceed your expectations. At Gates, we’re committed to providing honest, professional care to keep your truck running at its best. Your trust and loyalty mean a lot to us, and we look forward to serving you for many more miles ahead!
LYME, CT
Leo D|2024 GMC Sierra 1500
Confirmed Service Customer
4/28/2025
They are great to work with
4/28/2025
Thank you, Leo, for your 5-star review! We’re thrilled to hear that Jeana and our team were great to work with. Providing friendly, professional service and a seamless customer experience is always our goal at Gates GMC Nissan. We appreciate your feedback and look forward to assisting you with all your automotive needs in the future! 🚗⭐😊
STORRS MANSFIELD, CT
Leslie W|2025 GMC 2500HD Sierra
Confirmed Sales Customer
4/29/2025
Nick Florentino provided outstanding service. He went above and beyond trying to find a vehicle that I was looking for. When he couldn't locate just the truck I wanted, we decided to wait for the one that was being delivered. He kept me up to date on the progress as we waited. It ended coming in a couple of weeks early and Nick made sure everything was perfect. The experience was excellent from start to finish: Nick, his sales manager, Chris Messier all treated me in the most respectful way. No typical car dealership runaround, just genuine, honest service. Thank you all very much!! Lee Wrigley
NICHOLAS FLORENTINO
4/30/2025
Thank you so much, Leslie, for your fantastic 5-star review! We're thrilled to hear that Nick Florentino, along with Chris Messier and our entire team, delivered the outstanding, honest, and respectful service you deserve. At Gates GMC Nissan, we pride ourselves on creating a transparent and customer-focused buying experience, and it's great to know that waiting for the perfect truck paid off. We’re so glad everything arrived ahead of schedule and met your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future!
CANTERBURY, CT
John G|2025 GMC Canyon
Confirmed Sales Customer
4/30/2025
Excellent salesman Paul Bacon was Great
PAUL BACON
4/30/2025
Thank you for the 5-star review! We’re thrilled to hear that Paul Bacon provided such excellent sales support. Delivering a seamless, no-pressure car-buying experience is what we strive for, and it’s great to know Paul exceeded your expectations. We appreciate your feedback and look forward to helping you find the perfect vehicle again soon! 🚗🌟
CANTERBURY, CT
Ryan F|2024 GMC Sierra 1500
Confirmed Service Customer
4/24/2025
it was smooth and quick
4/25/2025
Thank you for the 5-star review! We're glad to hear your experience was smooth and quick—just how it should be. Providing fast, hassle-free service is always our goal at Gates, and we appreciate you choosing us. We look forward to seeing you again! 🚗💨
NORWICH, CT
Kyle A|2020 GMC 1500 Sierra
Confirmed Service Customer
4/26/2025
Great communication
4/28/2025
Thank you for the 5-star review! We’re thrilled to hear you had a great communication experience with our team. At Gates, we pride ourselves on keeping our customers informed and making every visit smooth and stress-free. We appreciate your support and look forward to assisting you again in the future!
PRESTON, CT
Joseph S|2014 GMC 2500HD Sierra
Confirmed Service Customer
4/27/2025
Great service
4/28/2025
Thank you, Joseph, for the 5-star review! We're thrilled to hear you had a great service experience with us. At Gates, providing fast, friendly, and reliable service is always our top priority. We look forward to serving you again in the future!
WILLINGTON, CT
Kelly M|2024 GMC Terrain
Confirmed Service Customer
5/1/2025
Gates is the best! Service is always awesome!
5/1/2025
Thank you so much for the 5-star review! We're thrilled to hear you had an awesome experience with Gates. Providing the best service possible is what we strive for every day. We truly appreciate your support and look forward to serving you again soon!
DAYVILLE, CT
Ronald N|2025 GMC Canyon
Confirmed Sales Customer
5/2/2025
Martin is the best
MARTIN QUINONES
5/2/2025
Thank you so much, Ronald! We truly appreciate your 5-star review and kind words. We're thrilled to hear that Martin provided you with outstanding service—he really is one of the best! Your feedback helps others know they can expect top-notch care from our team. We look forward to serving you again soon!
COLUMBIA, CT
Gregory F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/12/2025
Ended up with the wrong part the first two times but the service department kept on it got the part. GMC needs to figure out the part numbers
5/12/2025
Thank you for the 5-star review! We’re sorry for the initial mix-up with the part, but we’re thrilled to hear our service team stayed on top of it and got things resolved for you. Your patience means a lot to us! We agree—GMC part numbers can be tricky sometimes, but we’re always here to make sure our customers get exactly what they need. Thanks again for choosing us for your GMC service needs!
WINDHAM, CT
Kimberley M|2016 GMC Terrain
Confirmed Service Customer
5/12/2025
Always pleasant keep me informed throughout the day.
5/13/2025
Thank you for the 5-star review! We're so glad to hear that your experience with our GM service team in North Windham was pleasant and that you felt well-informed throughout the day. Providing transparent, timely communication and excellent customer service is always our goal. We appreciate your trust and look forward to serving you again! #GatesGMService #NorthWindhamAutoService #5StarCustomerExperience #GMServiceCenter #TrustedAutoCare
MARLBOROUGH, CT
Wendy K|2021 GMC Acadia
Confirmed Service Customer
5/6/2025
Car was done on time and ran great!
5/6/2025
Thank you so much for your 5-star review, Wendy! We're thrilled to hear that your car was completed on time and is running great. Your satisfaction is our top priority, and we look forward to serving you again in the future!
WINDHAM, CT
Ryan S|2024 Buick Enclave
Confirmed Service Customer
5/6/2025
Great service
5/6/2025
Thank you for the 5-star review! We're so glad you experienced great service with us. Providing reliable, top-quality auto service is what we strive for every day. We appreciate your support and look forward to helping with any of your car care needs in the future!
NORWICH, CT
David K|2019 GMC 1500 Sierra
Confirmed Service Customer
5/14/2025
Excellent service
5/14/2025
Thank you for the 5-star review! We're thrilled to hear you received excellent service from our GM Service Department here at Gates in North Windham, CT. Providing fast, friendly, and reliable automotive service is what we strive for every day. We appreciate your support and look forward to serving you again for all your vehicle maintenance and repair needs! 🚗🔧 #GatesGM #NorthWindhamService #GMServiceExcellence #GreatCustomerExperience #AutoServiceYouCanTrust
MANSFIELD CENTER, CT
Richard C|2025 GMC Sierra 1500
Confirmed Service Customer
5/16/2025
Mark and company did a great job
5/16/2025
Thank you for the 5-star review! We're thrilled to hear that Mark and the team delivered a great experience. At Gates, we take pride in providing top-notch service and it’s always rewarding to know our efforts are appreciated. We look forward to serving you again! #GatesService #CustomerSatisfaction #FiveStarExperience
NORTH WINDHAM, CT
James B|2016 Buick Envision
Confirmed Service Customer
5/19/2025
Mark was friendly and professional as always.
5/19/2025
Thank you for your review! We’re glad to hear that Mark provided friendly and professional service, as always. At Gates GMC Nissan, we pride ourselves on delivering a consistently outstanding automotive experience. We appreciate your feedback and look forward to assisting you again soon! 🚗🌟
COLUMBIA, CT
Matthew R|2017 GMC 1500 Sierra
Confirmed Service Customer
5/19/2025
great work!
5/20/2025
Thank you for the great review! We're glad to hear you were pleased with your GM service experience. Our team takes pride in delivering top-quality work and keeping your vehicle running at its best. We appreciate your trust in Gates and look forward to serving you again! #GMService #GreatWork #GatesAutoCare #CustomerSatisfaction
COLCHESTER, CT
John S|2018 GMC Canyon
Confirmed Service Customer
5/20/2025
Professional, courteous, knowledgeable and competent GMC service.
5/20/2025
Thank you for the fantastic review! We're glad to hear you had a professional, courteous, and knowledgeable experience with our GMC service team. Providing expert care and top-notch customer service is always our goal. We truly appreciate your support and look forward to serving you again! #GMCService #GatesAuto #ProfessionalCare #CustomerSatisfaction
COLCHESTER, CT
Caleb S|2010 GMC Acadia
Confirmed Service Customer
5/21/2025
Service staff is palpable to deal with.
5/21/2025
Thank you for your review! We're glad to hear that our GM service staff was approachable and easy to work with. At Gates, we strive to provide a professional and comfortable experience for every customer. We appreciate your feedback and look forward to assisting you again in the future! #GatesGMService #CustomerSatisfaction #ServiceYouCanTrust
COLUMBIA, CT
Sandra T|2019 GMC Acadia
Confirmed Service Customer
5/21/2025
Service was excellent. Mark is always up front so there are no surprises when presented with the bill.
5/22/2025
Thank you, Sandra, for the wonderful 5-star review! We're so glad to hear that you had an excellent service experience and that Mark’s transparency and professionalism made everything smooth and stress-free. At Gates, we believe in honest, up-front communication every step of the way. We appreciate your continued trust! #GatesGMC #TopService #HonestAutoCare #CustomerSatisfaction
WINDHAM, CT
Katy P|2023 GMC Acadia
Confirmed Service Customer
5/22/2025
Always friendly and quick service
5/22/2025
Thank you for the great review! We're so glad to hear you consistently experience friendly and efficient service with us. Providing quick, quality care with a smile is what we strive for every day. We appreciate your loyalty and look forward to serving you again soon! #GatesService #FastFriendlyService #CustomerSatisfaction #GMCServiceExcellence
CHAPLIN, CT
Scott N|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2025
My 2020 Chevy Silverado was making strange whining sounds while going through the gears. I called Gates GMC and spoke with Gina, who was able to get me right in. I was back on the road two days later. Next day Gates reached out to make sure i was satisfied. Great overall experience!
5/22/2025
Thank you, Scott, for the fantastic 5-star review! We're thrilled to hear Gina and the Gates GMC service team were able to quickly diagnose and resolve the issue with your 2020 Chevy Silverado. Providing fast, reliable service and excellent customer care is what we’re all about. We appreciate your trust and look forward to helping you keep your truck running strong for years to come! #GatesGMC #ChevySilveradoService #CustomerFirst #TopRatedService #GMCConnecticut
TOLLAND, CT
Rafael R|2021 Buick Encore GX
Confirmed Service Customer
5/23/2025
I had a good experience with the dealer. Great customer service and good communication with the client
5/23/2025
Thank you for the great review! We're thrilled to hear you had a positive experience with our dealership. Providing excellent customer service and clear communication is our top priority at Gates. We truly appreciate your feedback and look forward to assisting you again in the future! #GatesAutoGroup #GreatCustomerService #CarBuyingMadeEasy #GMCNissanDealer
WILLIMANTIC, CT
John C|2015 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
Very friendly people
5/27/2025
Thank you for the 5-star review! We're so glad you found our team to be very friendly—at Gates, we pride ourselves on creating a welcoming and comfortable environment for every customer. We appreciate your support and look forward to seeing you again! #FriendlyService #GatesAutoGroup #GMCNissanDealer #CustomerFirst
LEBANON, CT
Lisa J|2025 GMC Yukon
Confirmed Sales Customer
5/28/2025
Great experience from start to finish!
NICHOLAS FLORENTINO
5/28/2025
Thank you for the 5-star review! We're so glad to hear your new GMC purchase in North Windham, CT was a great experience from start to finish. At Gates GMC, we’re committed to making your car-buying journey smooth, stress-free, and enjoyable. We appreciate your business and look forward to serving you again in the future! #GatesGMC #NorthWindhamCT #NewGMCPurchase #CarBuyingMadeEasy #GMCCustomerExperience
BROCKPORT, NY
Morgan L|2021 GMC Canyon
Confirmed Service Customer
5/28/2025
Mark fit me right in quickly when having problems with my brakes. Can't say enough about the wonderful service.
5/28/2025
Thank you for the fantastic 5-star review! We're so glad to hear that Mark was able to get you in quickly and take care of your brake concerns. At Gates GMC in North Windham, CT, we pride ourselves on providing fast, reliable, and professional service when you need it most. We truly appreciate your kind words and look forward to helping you with all your future vehicle needs! #GatesGMC #NorthWindhamCT #BrakeService #GMCServiceExcellence #CustomerFirst
LEBANON, CT
Amy L|2021 GMC 1500 Sierra
Confirmed Service Customer
5/30/2025
Super rockstar Service!
5/30/2025
Thank you for the fantastic review! We're thrilled to hear you received super rockstar service — that’s exactly what we aim to deliver at Gates GMC in North Windham, CT! Our team is dedicated to making every visit exceptional. We appreciate your support and look forward to seeing you again! 🚗⭐ #GatesGMC #RockstarService #NorthWindhamCT #GMCDealership #CustomerSatisfaction
MANCHESTER, CT
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
6/2/2025
The Service Department is always a pleasure to deal with.
6/3/2025
Thank you for the fantastic review! We're so glad to hear that your experiences with our Service Department have consistently been a pleasure. At Gates, we pride ourselves on providing top-tier customer service and reliable vehicle care. We truly appreciate your continued trust and look forward to assisting you again soon! 🚗🔧 #GatesService #CustomerFirst #AutoCareExcellence #GMCService #NissanService #NorthWindhamCT
NORTH WINDHAM, CT
David B|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/3/2025
Awesome dealership to deal with friendly courteous and accommodating. On the flip side, hopefully they can figure out what is going on with my lemon of a vehicle.
6/3/2025
Thank you for your kind words and honest feedback! We're thrilled to hear you found our team friendly, courteous, and accommodating—it means a lot to us. We’re sorry to hear you're having ongoing issues with your vehicle, and we completely understand your frustration. Please know that our team is committed to getting to the bottom of the problem and ensuring it’s resolved to your satisfaction. Don’t hesitate to reach out—we’re here to help every step of the way. #GatesAutoCare #CustomerFirst #VehicleSupport #NorthWindhamCT #GMCService #NissanSupport
CANTERBURY, CT
Matthew W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/4/2025
Great attitude and Great service!
6/4/2025
Thank you for the 5-star review! We're thrilled to hear you experienced great service and a positive attitude from our team. At Gates, we’re dedicated to making every visit exceptional. We appreciate your support and look forward to seeing you again! #GatesGMC #GatesNissan #GreatService #CustomerSatisfaction #NorthWindhamCT
COVENTRY, CT
Bruce D|2023 GMC Sierra 1500
Confirmed Service Customer
6/9/2025
Employees are courteous and extremely friendly
6/9/2025
Thank you for the great review! We're so glad to hear that our team’s courtesy and friendliness made a positive impression. At Gates, we strive to provide a welcoming and professional experience for every customer. Your satisfaction means a lot to us, and we look forward to seeing you again soon!
LEBANON, CT
Gilberto O|2024 Buick Encore GX
Confirmed Service Customer
6/9/2025
As always, great services, great prices and speed of delivery.
6/9/2025
Thank you for the 5-star review! We're thrilled to hear you consistently receive great service, competitive prices, and prompt delivery. At Gates, we pride ourselves on delivering a fast, friendly, and reliable experience every time. We truly appreciate your support and look forward to serving you again soon!
WILLIMANTIC, CT
Dennis S|2017 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
Always superb customer service with Mark. He gave a thorough inspection and recommendation for keeping my truck in top shape. I have complete confidence in the service I receive at Gates.
6/12/2025
Thank you for your 5-star review! We’re delighted to hear that Mark provided superb customer service and a thorough inspection to keep your truck in top shape. At Gates, our service department takes pride in offering proactive truck maintenance recommendations and clear communication you can trust. We appreciate your confidence in our team and look forward to keeping your vehicle running its best! 🚗🔧🌟
AMSTON, CT
Roger B|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/12/2025
Mark and his team provided excellent service on my new (used) truck as always!
6/12/2025
Thank you for the 5-star review! We're thrilled to hear that Mark and his team provided excellent service on your new (used) truck. At Gates, we take pride in delivering reliable and professional service—whether it's your first visit or you're a returning customer. We appreciate your trust and look forward to keeping your truck running strong for years to come!
ANDOVER, CT
Sean O|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/12/2025
Good communication
6/13/2025
Thank you for the 5-star review! We’re delighted to hear you appreciated our good communication throughout your visit. At Gates GMC Nissan, clear and timely updates are key to ensuring a seamless customer experience. We appreciate your feedback and look forward to assisting you with all your automotive needs in the future! 🚗💬🌟
COLUMBIA, CT
Jay C|2023 GMC Sierra 2500 HD
Confirmed Service Customer
6/14/2025
Service visit, Mark is always very professional and helpful.
6/16/2025
Thank you for the 5-star review! We’re glad to hear your service visit went smoothly and that Mark continues to provide professional and helpful support. At Gates GMC, we’re committed to delivering exceptional customer service and expert vehicle care every time you visit. We appreciate your trust in us and look forward to seeing you at your next service appointment!
ATHENS, NY
Stano T|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/14/2025
smooth transaction from start to finish
6/16/2025
Thank you for the 5-star review! We’re so glad to hear your experience at Gates GMC was a smooth transaction from start to finish. Our team takes pride in delivering seamless and stress-free service for every customer, whether you're purchasing a new GMC or stopping in for maintenance. We truly appreciate your support and look forward to helping you with all your automotive needs in the future!
WESTERLY, RI
Judy O|2023 Buick Encore GX
Confirmed Service Customer
5/15/2025
The reason for the service was thoroughly explained.
5/15/2025
Thank you for the 4-star review! We're glad to hear that our team thoroughly explained the reason for your service—we believe in clear, transparent communication every step of the way. If there's anything we can do to earn that fifth star on your next visit, please let us know. We appreciate your business and look forward to serving you again soon! #GatesAutoGroup #AutoServiceExcellence #NorthWindhamCT #CustomerSatisfaction #TransparentService
COLUMBIA, CT
Louis L|2025 GMC Sierra 1500
Confirmed Sales Customer
5/19/2025
Great job through the whole sale process.
MATHEUS CANIDO
5/19/2025
Thank you, Louis, for the great 5-star review! We're thrilled to hear that you had a smooth and positive experience throughout the entire sales process. At Gates, we strive to provide excellent customer service every step of the way. We truly appreciate your business and look forward to assisting you again in the future! #GatesExperience #CarBuyingMadeEasy #CustomerSatisfaction
WEBSTER, MA
Jonathan R|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
5/22/2025
Excellent service ! Would highly recommend . And will purchase more vehicles in the future there.
HUDSON GREENBERG
5/23/2025
Thank you so much for your excellent review! We’re thrilled to hear you had a great experience and truly appreciate your recommendation. It means a lot that you plan to purchase more vehicles with us in the future. We're here whenever you're ready! #GatesAutoGroup #CustomerSatisfaction #TopRatedDealership #FutureCarGoals
CANAAN, CT
James P|2019 Buick Regal
Confirmed Service Customer
6/10/2025
MARK TAKES GOOD CARE OF ME.
6/10/2025
Thank you for the great review! We're so glad to hear that Mark continues to take such good care of you. At Gates, we’re committed to providing reliable, personalized service every time you visit. We truly appreciate your loyalty and look forward to serving you again soon!
MARLBOROUGH, CT
Kristen V|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
The tech was ride and dismissive. Damaged my car and did unauthorized work. i have significantly more damage and have since removed my car from there to limit anymore malicious damage
6/19/2025
Thank you for bringing this to our attention. We sincerely apologize for your experience — this is not the level of service we strive to provide. Your concerns about the technician’s behavior, unauthorized work, and vehicle damage are very serious, and we would like the opportunity to investigate further and make things right. Please contact our service manager directly at your earliest convenience so we can review what happened and work toward a resolution. Your trust is important to us, and we want to ensure your voice is heard.
WILLIMANTIC, CT
Jamie L|2022 Chevrolet Corvette
Confirmed Service Customer
6/20/2025
Great service and a free car wash.
6/20/2025
Thank you for the great review! We're glad to hear you enjoyed our service — and that the free car wash was a bonus! At Gates GMC Nissan, we’re committed to providing top-quality care and a little extra to make your visit even better. We appreciate your business and look forward to seeing you again! 🚗💧👍 #GatesGMCNissan #GreatService #CustomerSatisfaction
TOLLAND, CT
Abigail M|2013 Buick LaCrosse
Confirmed Service Customer
6/15/2025
I was clearly told what was happening with my car and I felt comfortable leaving my car at the dealership
6/16/2025
Thank you for sharing your experience! We’re thrilled to hear that our Service Department kept you fully informed and made you feel comfortable leaving your car with us. At Gates GMC, transparent communication and expert auto service are at the heart of everything we do. We look forward to keeping your vehicle in peak condition—schedule your next maintenance appointment online or give us a call today!
HUDSONVILLE, MI
Ethan H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Perfect! The service manager was amazing. I would highly recommend this dealer to anyone. Will be back for any service I need
6/17/2025
Thank you for the 5-star review! We’re thrilled to hear our service manager provided an amazing experience. At Gates GMC Nissan, we pride ourselves on delivering perfect service every time. We truly appreciate your high recommendation and look forward to handling all your future service needs! 🚗🔧🌟
STORRS MANSFIELD, CT
Stephen B|2025 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
Prompt, friendly, efficient and great to do business with.
6/20/2025
Thank you, Stephen, for the wonderful 5-star review! We're thrilled to hear that you found our team prompt, friendly, and efficient. Providing a seamless and enjoyable experience is always our goal, and it’s great to know we delivered. We truly appreciate your business and look forward to serving you again at Gates GMC Nissan! 🚗⭐👏
LABELLE, FL
Russell R|2023 GMC Sierra 1500
Confirmed Service Customer
6/23/2025
They took great care of my needs to service my vehicle. I did not have transportation that day and they accommodated me with rides. They did a great job with my vehicle and straight forward with the expected cost without surprises. It's the best service one can ask for no doubt!
6/20/2025
Thank you so much for your thoughtful review! We're thrilled to hear that our team was able to accommodate your transportation needs and provide clear, honest communication throughout your service visit. At Gates GMC, we’re committed to delivering exceptional, hassle-free service with no surprises — just the way it should be! We're grateful for your trust and look forward to assisting you again in the future. 🚗💬✅ #GatesGMC #CustomerCare #TrustedService #NoSurprisePricing
BOZRAH, CT
Adam F|2021 GMC Terrain
Confirmed Service Customer
6/24/2025
Mark and Caleb were amazing as always. Caleb even came and picked me up because the shuttle driver was busy. Thank you so much!
6/24/2025
Thank you for the awesome 5-star review! We're so glad to hear that Caleb and his team delivered a courteous and professional service experience. It’s great to know you enjoyed our comfortable waiting area and had an excellent visit overall. We truly appreciate your kind words and look forward to seeing you again at Gates GMC Nissan! #TopNotchService #GatesGMCNissan #CustomerSatisfaction #ProfessionalTeam
HAMPTON, CT
Nicholas S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/26/2025
Martin and his team were great in creating a great buyer experience and delivering on a very specific vehicle request. Their efforts and hospitality went above and beyond. I cannot recommend Gates GMC enough. Thank you guys.
MARTIN QUINONES
6/26/2025
Thank you so much for the 5-star review! We're thrilled to hear that Martin and the team at Gates GMC exceeded your expectations and delivered exactly what you were looking for. Creating a smooth and personalized buyer experience is what we strive for, and we’re glad our efforts made a lasting impression. Your recommendation means the world to us—enjoy your new vehicle and we look forward to serving you again in the future! 🚗🙌 #GatesGMC #AboveAndBeyond #CustomerFirst
HOLLAND, MA
Linda B|2024 GMC Terrain
Confirmed Sales Customer
6/22/2025
Ralph was great. Got me exactly what I wanted
RALPH CLEMENT
6/23/2025
Thank you for the 5-star review! We're thrilled to hear that Ralph provided you with an exceptional experience and helped you get exactly what you wanted. At Gates GMC Nissan, we’re committed to making the car-buying process smooth and satisfying. Enjoy your new vehicle, and we appreciate your business! 🚗💯 #GatesGMCNissan #CustomerSatisfaction #RalphGetsItDone
WILLIMANTIC, CT
Christopher H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/22/2025
I had a pleasant experience buying a new truck at this dealership. Customer service was excellent and all my questions were answered gracefully from the Gates team.
MARTIN QUINONES
6/23/2025
Thank you for the 5-star review! We're thrilled to hear you had a pleasant experience purchasing your new truck at Gates GMC Nissan. Our team takes pride in providing excellent customer service and making sure all your questions are answered with care. Enjoy your new truck, and we look forward to serving you again in the future! 🚗⭐ #GatesGMCNissan #CustomerSatisfaction #TruckShoppingMadeEasy
SOUTHWICK, MA
Richard M|2015 GMC Yukon XL
Confirmed Service Customer
6/22/2025
Great service . I will go back there again đź‘Ť.
6/23/2025
Thank you for your 4-star review! We're glad you had a positive experience and truly appreciate your feedback. If there's anything we can do to earn that fifth star next time, please don't hesitate to let us know. We’re always striving to improve and make every visit exceptional! ⭐🚗 #GatesGMCNissan #CustomerExperience #AlwaysImproving
CHAPLIN, CT
Michael K|2023 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
30,000 mile service completed in 1 day although quite expensive!
6/25/2025
Thank you for your 5-star review! We're glad to hear your 30,000-mile service was completed efficiently within a day. We understand that maintenance costs can feel high, but we strive to provide thorough, high-quality service to ensure your vehicle stays in top condition. We truly appreciate your business and look forward to continuing to serve you with excellence. 🚗🔧 #GatesGMCNissan #QualityService #MaintenanceDoneRight
MANSFIELD CENTER, CT
Jeffrey R|2025 GMC Sierra 1500
Confirmed Service Customer
6/26/2025
On time. Clear communication. Excellent overall experience.
6/26/2025
Thank you for the 5-star review! We’re delighted to hear your visit was on time, that our communication was clear, and that you had an excellent overall experience. At Gates GMC Nissan, we pride ourselves on providing punctual, transparent, and customer-focused service every time. We appreciate your feedback and look forward to assisting you again soon! 🚗🌟
TOMBALL, TX
Rafael R|2021 Buick Encore GX
Confirmed Service Customer
6/27/2025
Great customer service
6/27/2025
Thank you for the 5-star review! We’re delighted to hear your visit was on time, that our communication was clear, and that you had an excellent overall experience. At Gates GMC Nissan, we pride ourselves on providing punctual, transparent, and customer-focused service every time. We appreciate your feedback and look forward to assisting you again soon! 🚗🌟
WILLIMANTIC, CT
Desiree C|2023 GMC Sierra 2500 HD
Confirmed Sales Customer
7/2/2025
Martin and Steve made everything very easy and understandable, they accommodated our schedule and answered all questions
MARTIN QUINONES
7/3/2025
Thank you for the 5-star review! We're thrilled to hear that Martin and Steve provided an easy, accommodating, and transparent car-buying experience. At Gates GMC Nissan, we pride ourselves on excellent customer service, and it's great to know they took the time to answer all your questions and work with your schedule. We truly appreciate your support and look forward to assisting you again in the future! 🚗✨ #GatesGMCNissan #TopRatedService #StressFreeCarBuying #CustomerFirst
LEBANON, CT
Ronald C|2025 GMC Sierra 1500
Confirmed Sales Customer
7/4/2025
This is my 6th truck purchase in the last 10 years, always a pleasant experience.
MARTIN QUINONES
7/7/2025
Thank you, Ronald! We truly appreciate your continued loyalty and trust in Gates GMC Nissan—six trucks in ten years is an incredible compliment! We're proud to consistently deliver a pleasant and professional experience, and we’re honored to be your go-to dealership. We look forward to helping you with your next vehicle when the time comes! 🚘👏 #GatesGMCNissan #LoyalCustomer #TruckLife #TopNotchService
PRESQUE ISLE, ME
Michael D|2021 GMC Acadia
Confirmed Service Customer
7/17/2025
Great job
7/22/2025
Thank you for the great review! We're thrilled to hear you had a positive experience. At Gates GMC, we’re committed to delivering top-quality service every time. We look forward to assisting you again in the future!
SOUTH GLASTONBURY, CT
Lawrence B|2024 GMC Sierra 1500
Confirmed Service Customer
7/18/2025
Have no complaints about Gates GMC. If I had to say something bad, then I would be making up stories or lies.
7/22/2025
Thank you for the awesome review! We truly appreciate your honesty and your trust in Gates GMC. We're proud to provide an experience that leaves no room for complaints! If there's ever anything you need in the future, we're always here to help. 🚗👏
UNION, CT
Alan B|2025 GMC Canyon
Confirmed Sales Customer
7/22/2025
Staff was great to deal with. All very pleasant and accommodating.
PAUL MAZZA
7/22/2025
Thank you, Alan, for your kind feedback! We’re thrilled to hear our Gates GMC Nissan team was pleasant and accommodating throughout your visit. Providing exceptional customer service and a welcoming dealership environment is always our goal. We appreciate your support and look forward to assisting you with all your automotive needs in the future! 🚗🌟
MOOSUP, CT
Edmund C|2025 GMC Sierra 1500
Confirmed Sales Customer
7/22/2025
The whole process went very smoothly. Nick Florentino and Steve Blackmer answered all my questions and explained exactly the step by step process we were going through. I could not be happier dealing with Gates GMC.
NICHOLAS FLORENTINO
7/22/2025
Thank you for the 5-star review! We’re thrilled to hear the whole process went very smoothly and that Nick Florentino and Steve Blackmer answered all your questions with clear, step-by-step explanations. At Gates GMC, we pride ourselves on delivering transparent, customer-focused service from start to finish. We truly appreciate your trust and look forward to assisting you again in the future! 🚗🌟
VERNON, CT
Matthew M|2025 GMC Sierra 1500
Confirmed Sales Customer
7/22/2025
It was a pleasure.
MATHEUS CANIDO
7/23/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gates GMC and we hope to see you again soon!
COLCHESTER, CT
David F|2025 GMC Canyon
Confirmed Sales Customer
7/23/2025
JP and the staff were very professional. Good product knowledge and always had the correct answers to my questions. Steve in finance did a good job getting all the paperwork in order.
JIMMIE PATTERSON
7/23/2025
Thank you, David, for your kind feedback! We’re delighted to hear that JP and our team’s professionalism and product knowledge made a positive impression. It’s great that Steve in finance ensured all your paperwork was handled smoothly. At Gates GMC Nissan, we strive to provide transparent, expert service every step of the way. We appreciate your trust and look forward to assisting you again soon! 🚗🌟
WEST HAVEN, CT
Dennis S|2019 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
Mark is consummate professional with his superior customer care and knowledge in keeping my vehicle in top running condition. He thoroughly explains all that is required to maintain my vehicle, informs me what needs and does not need to be done at the time and what i can expect for future required maintenance. I have a high degree of confidence based on his ability and believe as they say, "Gates gets it."
7/24/2025
Thank you, Dennis, for your thoughtful and SEO-friendly 5-star review! We're thrilled to hear that Mark continues to deliver exceptional customer service and brings his expert knowledge to every service visit. At Gates GMC Nissan, we take pride in honest, transparent communication—helping you understand what your vehicle truly needs now and what to plan for in the future. Your confidence in Mark and our service team means everything to us. As you said, “Gates gets it,” and we’re grateful to have you as part of the Gates family! 🚗🔧💯
AMSTON, CT
Debbie G|2018 Chevrolet Trax
Confirmed Service Customer
7/25/2025
Service department was very helpful. Mark was very nice and helped with my car problem. Would have liked a loaner for the three days though.
7/25/2025
Thank you for your feedback! We’re glad to hear our service department and Mark provided helpful, friendly assistance with your car issue. We apologize for not having a loaner vehicle available during your visit—our goal is to make every service appointment as convenient as possible. In the future, please let us know in advance if you’ll need a loaner, and we’ll do our best to accommodate you. We appreciate your business and look forward to serving you again at Gates GMC Nissan! 🚗🔧🌟
ANDOVER, CT
Andrew R|2019 GMC 1500 Sierra
Confirmed Service Customer
7/30/2025
Mark always does a great job coordinating services for me. For my specific scenario the technician tracked down a tricky wiring issue and got corrected. Thanks guys
7/30/2025
Thank you, Andrew, for your 5-star review! We’re glad our service department and Mark could coordinate your repairs so efficiently—and kudos to our technician for tracking down and correcting that tricky wiring issue. At Gates GMC Nissan, we pride ourselves on professional, detail-oriented service you can count on. We appreciate your feedback and look forward to keeping your vehicle in top condition! 🚗🔧🌟
STORRS MANSFIELD, CT
Susan B|2025 GMC Yukon
Confirmed Sales Customer
7/6/2025
Hudson was very helpful
HUDSON GREENBERG
7/7/2025
Thank you for the 5-star review! We're glad to hear that Hudson was very helpful during your visit. At Gates GMC Nissan, we pride ourselves on providing knowledgeable and attentive service every step of the way. We appreciate your support and hope to assist you again in the future! 🚗🙌 #GatesGMCNissan #HelpfulTeam #CustomerSatisfaction
LEE, MA
Douglas L|2023 Chevrolet Equinox
Confirmed Service Customer
7/8/2025
Excellent service. The service was quick and the service team gave us all the all the information we needed about a warranty claim. Very professional staff.
7/8/2025
Thank you, Douglas, for your 5-star review! We're thrilled to hear you received excellent service and that our team provided prompt, professional support, especially with your warranty claim. At Gates, we pride ourselves on delivering clear communication and efficient service every time. We truly appreciate your trust and look forward to assisting you again in the future! 🚗🔧💯
ASHFORD, CT
Joe M|2016 GMC Yukon XL
Confirmed Service Customer
7/10/2025
Great service appointment
7/10/2025
Thank you for your review! We’re glad to hear your service appointment was great. At Gates GMC Nissan, we pride ourselves on providing timely, professional automotive service to keep your vehicle running smoothly. We appreciate your feedback and look forward to assisting you again soon! 🚗🔧🌟
HEBRON, CT
Norma D|2016 Chevrolet Trax
Confirmed Service Customer
7/17/2025
They are the most respectful men there .So polite and understanding.....
7/22/2025
Thank you for your kind words! We’re so glad to hear that our team made a respectful and positive impression. At Gates GMC, we pride ourselves on creating a welcoming, professional atmosphere for every guest. We truly appreciate your support and look forward to seeing you again!
MANSFIELD CENTER, CT
Richard W|2024 GMC Yukon
Confirmed Service Customer
7/18/2025
Performed on time and service performed quickly
7/22/2025
Thank you for your 5-star review! We're glad to hear your service was performed on time and efficiently. At Gates GMC, we take pride in delivering prompt, professional service to keep you moving. We appreciate your trust and look forward to seeing you again!
COLUMBIA, CT
Marcus R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
I recently leased a new truck and had the pleasure of working with Matheus. From the first conversation to the final signature, he was incredibly reliable, patient, and helpful throughout the entire process. He kept communication clear and timely, answered every question with transparency, and never once made the experience feel rushed or pressured. I genuinely felt like I was in good hands the whole way through. I highly recommend Matheus to anyone looking for a new vehicle the process was seamless and that’s entirely thanks to his effort.
MATHEUS CANIDO
8/4/2025
Thank you for the 5-star review, Marcus! We’re thrilled to hear your leasing experience was seamless from start to finish. Matheus takes pride in providing reliable, patient, and transparent service, and it’s great to know his clear communication and no-pressure approach made you feel confident every step of the way. We appreciate your high recommendation and look forward to assisting you with all your future vehicle needs at Gates GMC Nissan! 🚗🌟
COLCHESTER, CT
Robert D|2025 GMC Acadia
Confirmed Sales Customer
8/3/2025
Everyone was professional. Process was smooth. Only concern was an attempted “cross sell” from a GMC to a Nissan.
PAUL MAZZA
8/3/2025
Thank you for your honest feedback! We're glad to hear the process was smooth and that our team remained professional throughout your experience. We appreciate your input regarding the brand recommendation and will use it to ensure our approach remains focused on your preferences. Thank you for choosing Gates GMC—your satisfaction is important to us!
ASHFORD, CT
Brian D|2023 GMC Sierra 1500
Confirmed Service Customer
8/11/2025
Friendly and efficient.
8/18/2025
Thank you for your review! We’re happy to hear you found our team friendly and efficient. At Gates, we strive to provide a welcoming atmosphere and fast, reliable service for every customer. We appreciate your feedback and look forward to serving you again! 🚗✨
Ridgefield, CT
Sondra G|2017 Chevrolet Equinox
Confirmed Service Customer
8/22/2025
Always a pleasant experience. Even though they were busier than usual
8/22/2025
Thank you, Sondra! We’re so glad to hear that your experience with Gates was pleasant, even during a busy day. Providing friendly, professional, and efficient service is always our top priority, and we’re happy we could meet your expectations. We appreciate your loyalty and look forward to assisting you with all your automotive needs in the future! 🚗✨ #GatesAuto #CustomerExperience #AutoService
CANTERBURY, CT
Roger S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/22/2025
Our service representative was vey professional and courteous. Was very helpful with the service we needed and explained everything.
8/22/2025
Thank you for your review! We’re glad to hear that your service representative was professional, courteous, and took the time to explain everything clearly. At Gates, we strive to provide transparent, helpful service that gives our customers confidence and peace of mind. We appreciate your feedback and look forward to serving you again! 🚘 #GatesService #CustomerCare #AutoServiceYouCanTrust
MANCHESTER, CT
John M|2023 GMC Sierra 2500 HD
Confirmed Service Customer
8/23/2025
Had a great experience
8/25/2025
Thank you for the 5-star review! ⭐ We’re so glad to hear you had a great experience with Gates. Your satisfaction means everything to us, and we look forward to helping you again in the future! 🚘🙌 #GatesAuto #FiveStarService #CustomerExperience
WOODSTOCK VALLEY, CT
Robert T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/27/2025
Great customer service
8/27/2025
Thank you for your kind words! We’re glad you had a great customer service experience here at Gates GMC Nissan. Our team works hard to provide friendly, professional, and efficient service every time. We appreciate your feedback and look forward to serving you again! 🚗✨
COLUMBIA, CT
Peter B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/27/2025
Matheus, Tomas, and Chris were all very professional, friendly, and easy to work with.
MATHEUS CANIDO
8/27/2025
Thank you for sharing your experience! We’re so glad to hear that Matheus, Tomas, and Chris provided you with professional, friendly, and easy service here at Gates GMC Nissan. Our team always strives to make the process smooth and enjoyable, and we truly appreciate your 5-star feedback. We look forward to working with you again in the future! 🚗✨
WEST GRANBY, CT
John T|2023 Buick Envision
Confirmed Service Customer
8/20/2025
It is always a pleasure bringing my vehicle in for service. Mark is always pleasant, friendly and professional. I am always out on time and the waiting room keeps me occupied.
8/20/2025
Thank you for sharing your positive experience! We’re so glad to hear that bringing your vehicle to Gates GMC Nissan is always a pleasure. Mark will be happy to know his professionalism and friendly service make such a difference. We’re also pleased our service team keeps you on time and that our waiting area provides a comfortable visit. We truly appreciate your loyalty and look forward to serving you again! 🚗✨
COVENTRY, CT
Richard T|2023 GMC Canyon
Confirmed Service Customer
8/20/2025
Perfect as usual. Pleasure dealing with Mark Miner
8/20/2025
Thank you for your 5-star review! 🌟 We’re thrilled to hear that your experience with Mark Miner and the Gates GMC Nissan service team was once again perfect. Mark takes great pride in providing professional, reliable, and friendly service, and it’s wonderful to know he makes every visit a pleasure. We truly value your loyalty and look forward to continuing to serve all your automotive needs with the same level of excellence. 🚘
COLCHESTER, CT
Zachary Y|2023 GMC Canyon
Confirmed Service Customer
8/21/2025
Quick to respond and friendly staff. My trucks service was also completed quickly.
8/21/2025
Thank you for sharing your feedback! We’re glad to hear our team was quick to respond, friendly, and completed your truck’s service efficiently. At Gates GMC, we strive to provide fast, professional service that keeps you moving with confidence. We appreciate your business and look forward to serving you again! 🚗✨
LEBANON, CT
Gerald M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/21/2025
Service personnel were courteous and helpful. I waited for the truck and it was completed within the timeframe that they had given me and they even washed it.
8/21/2025
Thank you for your review! We’re happy to hear our service team was courteous, helpful, and completed your truck within the promised timeframe. We’re glad you appreciated the complimentary wash too! At Gates GMC, we always aim to deliver professional, timely service with those extra touches that make a difference. We look forward to seeing you again! 🚘✨
NORTH SCITUATE, RI
Christopher H|2026 GMC Terrain
Confirmed Sales Customer
8/26/2025
You were awesome and great to work with.
HUDSON GREENBERG
8/27/2025
Thank you so much for your kind words! We’re glad to hear you had an awesome experience working with our Gates team. Providing great customer service and making the process smooth is always our goal. We truly appreciate your support and look forward to helping you again in the future! 🚗⭐
MANCHESTER, CT
Susan C|2019 GMC 1500 Sierra
Confirmed Service Customer
9/1/2025
They were willing to use my gm rewards and patient until I could figure out my rewards number. Even tried to help with my phone.
9/2/2025
Thank you, Susan! 🌟 We’re so glad our team could be patient and helpful while assisting with your GM Rewards and even your phone. At Gates GMC, we’re always happy to go the extra mile to make sure everything is smooth and stress-free. We truly appreciate your feedback and look forward to serving you again! 🚗✨
COVENTRY, CT
Renee A|2026 GMC Terrain
Confirmed Sales Customer
8/27/2025
I am extremely happy with my service. It was a very smooth transaction with great communication. I’m happy to continue working with this dealership. I look forward to continue to build relationships
PAUL MAZZA
8/28/2025
Thank you, Renee, for your wonderful review! 🌟 We’re so glad to hear you had a smooth transaction and appreciated the great communication with our team. At Gates GMC Nissan, we value building long-term relationships and are thrilled you look forward to continuing with us. We look forward to serving you again in the future! 🚗💨
MANSFIELD CENTER, CT
Frank S|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/28/2025
Engaging and friendly service staff very reactive to my needs. Very happy with service and experience!
8/28/2025
Thank you, Frank! 🌟 We’re so glad to hear that our service team was engaging, friendly, and responsive to your needs. At Gates GMC Nissan, we take pride in delivering a positive service experience, and it’s wonderful to know you left happy. We appreciate your feedback and look forward to helping you again! 🚗
CHAPLIN, CT
Kelly M|2024 GMC Terrain
Confirmed Service Customer
9/9/2025
This dealership is so helpful and friendly! Love it here!
9/9/2025
Thank you for the wonderful 5-star review! 🌟 We’re so glad to hear you find our dealership helpful and friendly. At Gates GMC Nissan, we pride ourselves on delivering an exceptional customer experience, and it’s great to know you “love it here.” We truly appreciate your support and look forward to seeing you again for all your automotive needs! 🚘
DAYVILLE, CT
Amy K|2025 GMC Acadia
Confirmed Sales Customer
9/12/2025
Paul and Nick made purchasing my new car and trading in the old one very easy - same day even which I was not expecting!
PAUL BACON
9/15/2025
Thank you, Amy, for sharing your 5-star review of Gates Nissan of North Windham, CT! ⭐ We’re so glad Paul and Nick were able to make your car-buying and trade-in experience smooth, easy, and even completed the same day. 🚗💨 Providing hassle-free, friendly, and professional service is always our goal. Congratulations on your new car, and thank you for choosing Gates Nissan — we look forward to seeing you again!
WILBRAHAM, MA
Wendy K|2021 GMC Acadia
Confirmed Service Customer
9/15/2025
Service was easy, quick and good.
9/15/2025
Thank you for sharing your feedback! We’re glad to hear your service visit was easy, quick, and good. At Gates, we strive to provide efficient, hassle-free service for every customer, and we’re happy we delivered for you. We appreciate your business and look forward to helping you again! 🚗✨
WINDHAM, CT
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
9/16/2025
I have always been extremely satisfied with the service at Gates GMC.
9/16/2025
Thank you for sharing your feedback! We’re glad to hear you’ve always been satisfied with the service at Gates GMC. We look forward to serving you again!
NORTH WINDHAM, CT
Ellen L|2024 Buick Encore GX
Confirmed Service Customer
9/16/2025
Great price, and they are always very nice!
9/16/2025
Thank you for sharing your experience! We’re thrilled to hear you received a great price and found our team to be friendly and helpful. At Gates GMC Nissan in North Windham, CT, we pride ourselves on offering competitive pricing and excellent customer service. We truly appreciate your support and look forward to serving you again!
MANSFIELD CENTER, CT
Michael O|2025 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Service manager was great to deal with
9/17/2025
Thank you for the 5-star review! ⭐ We’re happy to hear our service manager at Gates GMC Nissan in North Windham, CT was great to work with. Providing professional, friendly, and helpful service is always our goal, and we look forward to assisting you with all your future vehicle needs! 🚗🔧👏
SOUTHWICK, MA
Randy C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/18/2025
Mark and Caleb were great as always. Friendly helpful and informative.
9/18/2025
Thank you for your review! We’re glad to hear that Mark and Caleb once again provided you with the friendly, helpful, and informative service you’ve come to expect. At Gates GMC, we’re proud to have a team that goes above and beyond for our customers. We look forward to serving you again! 🚗✨
MANSFIELD CENTER, CT
Dylan J|2019 GMC 1500 Sierra
Confirmed Service Customer
9/18/2025
Great customer service and the service department was great an timely service and what was needed
9/18/2025
Thank you for your review! We’re happy to hear you received great customer service and that our service department provided timely and necessary care for your vehicle. At Gates GMC , we strive to make every visit smooth, efficient, and stress-free. We appreciate your trust and look forward to helping you again! 🚗👍
MANCHESTER, CT
Mark W|2021 GMC Acadia
Confirmed Service Customer
9/18/2025
Mark is friendly and honest with recommendations and feedback.
9/19/2025
We're so pleased to read your feedback about Mark! Thank you for recognizing his friendly demeanor and his honest approach to recommendations and feedback – that's exactly the kind of service we aim for at Gates GMC. We appreciate your 5-star review and look forward to assisting you again in the future!"
MARLBOROUGH, CT
Ryan S|2024 Buick Enclave
Confirmed Service Customer
9/18/2025
Friendly service.
9/19/2025
Thank you for the 5-star review for Gates GMC! ⭐ We’re so glad you enjoyed our friendly service, and we truly appreciate you choosing us for your automotive needs. We look forward to welcoming you back for your next visit! 🚙🔧
NORWICH, CT
Lawrence B|2025 GMC Sierra 1500
Confirmed Sales Customer
9/23/2025
Best truck buying experience ever. Very professional and very friendly. If they don’t have what they your looking for for they will find. There goal is to make you happy. Thank you Dereck Rudge, Thomas Gates and Nicholas Florentino.
NICHOLAS FLORENTINO
9/23/2025
Thank you for the amazing 5-star review! We’re thrilled to hear that your truck-buying experience at Gates GMC was the best ever. Our team, including Dereck Rudge, Thomas Gates, and Nicholas Florentino, is dedicated to providing professional, friendly service and going the extra mile to find exactly what our customers are looking for. We’re grateful for your trust and look forward to serving you again!
MILLBURY, MA
Matthew W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/25/2025
Marc and his team are always a pleasure to deal with treat me right and fair and promptly.
9/25/2025
Thank you so much for the wonderful review! We are thrilled to hear that Marc and his team consistently provide you with fair, prompt, and pleasurable service. We truly appreciate you taking the time to share your positive experience. It means a lot to our team and reinforces the hard work we put in every day to ensure customer satisfaction. We look forward to serving you again soon!
COVENTRY, CT
David B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/25/2025
Excellent experience, everyone is extremely professional and found answers to my questions, if they didn’t already know them. Definitely a much better experience than our local GMC dealership, glad we made the trip and dealt with Paul Mazza.
PAUL MAZZA
9/25/2025
Thank you for sharing your experience! We’re thrilled to hear that Paul Mazza and our team were able to provide you with professional service and the answers you needed. It’s great to know the trip was worth it and that we could give you a better experience than your local dealership. We truly appreciate your trust in Gates GMC and look forward to helping you again in the future!
SOUTH WINDSOR, CT
Blair W|2025 Chevrolet Trax
Confirmed Service Customer
9/27/2025
Very nice staff took very good care of my car and even washed it!
9/29/2025
Thank you, Blair, for the wonderful review! We’re thrilled to hear that our friendly staff took great care of your car and even gave it a wash. At Gates, we take pride in providing excellent customer service and top-quality auto care. We look forward to welcoming you back for your next service visit!
MANSFIELD CENTER, CT
Barbara P|2019 Buick Encore
Confirmed Service Customer
9/27/2025
Great service!
9/29/2025
Thank you for the great review! We’re so glad you had a positive experience with us and we appreciate your support. We look forward to serving you again!
COLCHESTER, CT
Jefferey H|2026 GMC Sierra 1500
Confirmed Sales Customer
9/29/2025
Experience was excellent. Gates got me exactly what I wanted and made the buying experience very easy and enjoyable.
MARTIN QUINONES
9/29/2025
Thank you, Jeffrey! We’re so glad to hear your experience was excellent. Our team at Gates is dedicated to making the car-buying process easy, enjoyable, and tailored to your needs. We appreciate your kind words and look forward to serving you again in the future!
LEDYARD, CT
Todd B|2025 GMC Sierra 1500
Confirmed Sales Customer
9/29/2025
Hi I worked with Paul Mazza at Gates Buick GMC and he was incredibly knowledgeable and professional throughout the process. He came in on his off day to accommodate me on getting the truck when I had to purchase it. Dealing with Nick, Steve & Chris in finance was such a wonderful experience. I can't remember the last time I bought a vehicle that I felt this way about a truck purchase.
PAUL MAZZA
9/29/2025
Thank you, Todd, for sharing your experience! We’re thrilled to hear that Paul Mazza and our Gates Buick GMC team made your truck-buying process such a positive one. Paul’s dedication, along with the professionalism of Nick, Steve, and Chris in finance, is exactly the level of customer care we strive to deliver. We’re so glad you found the perfect truck and had such a smooth, enjoyable experience at Gates Buick GMC. Congratulations on your purchase, and we look forward to serving you again in the future!
FEEDING HILLS, MA
Jason G|2024 GMC Sierra 1500
Confirmed Service Customer
10/4/2025
Excellent customer service. Caleb is always professional and very helpful.
10/6/2025
Thank you, Jason! We’re glad to hear you received excellent customer service at Gates GMC. Caleb takes great pride in providing professional, helpful care, and we appreciate you recognizing his efforts. We look forward to serving your vehicle needs again soon!
NORWICH, CT
James B|2016 Buick Envision
Confirmed Service Customer
9/7/2025
They were very quick getting me in for an appointment and then getting car in at check in. I am very pleased
9/9/2025
Thank you for the 5-star review! We're so glad to hear that you were happy with how quickly we got you scheduled and checked in at Gates GMC in North Windham. Our team works hard to provide fast, efficient, and reliable service to every customer. We truly appreciate your support and look forward to helping with all your future vehicle needs!
COLUMBIA, CT
Andrew G|2021 GMC 1500 Sierra
Confirmed Service Customer
9/19/2025
Always grateful for Mark’s great care
9/19/2025
Thank you for the 5-star review! We’re always grateful for your kind words and so glad to hear that Mark’s great care made your visit at Gates GMC exceptional. Our team takes pride in providing friendly, professional service, and we look forward to seeing you again!
LYME, CT
Dale N|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Excellent service
9/25/2025
Thank you, Dale! We’re so glad to hear you had an excellent service experience with us. We truly appreciate your feedback and look forward to serving you again at Gates GMC!
AMSTON, CT
Barbara R|2022 Buick Encore
Confirmed Service Customer
9/25/2025
Fast, efficient and clean!
9/25/2025
Thank you, Barbara! We’re happy to hear you found our service fast, efficient, and clean. We appreciate your kind words and look forward to welcoming you back to Gates GMC!
COLCHESTER, CT
Donald M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/26/2025
Great Work
9/26/2025
Thank you so much for the 5-star review! 🌟 We’re thrilled to hear your feedback and truly appreciate you taking the time to share it. Our team works hard to deliver great service, and it means a lot to know it shows. We look forward to helping you again in the future! 🚗💯
NORTH FRANKLIN, CT
Leo D|2024 GMC Sierra 1500
Confirmed Service Customer
10/7/2025
The Gates team treat's you with respect and cares about your concerns.
10/7/2025
Thank you, Leo, for the 5-star review! We’re so glad to hear that you felt respected and cared for by our team. At Gates GMC , we’re dedicated to providing every guest with a friendly, professional experience and making sure your concerns are always our priority. We truly appreciate your trust and look forward to serving you again!
STORRS MANSFIELD, CT
Thomas D|2023 GMC Sierra 2500 HD
Confirmed Service Customer
10/14/2025
They get you right in and explain everything that is going to be done
10/14/2025
Thank you, Thomas! We’re happy to hear that our Gates GMC team was able to get you right in and clearly explain all the service details. Providing fast, transparent, and trustworthy care is what we’re all about. We appreciate your feedback and look forward to serving you again! 🚗🔧 #GatesGMC #TrustedService #CustomerCare
NEWINGTON, CT
Wayne M|2023 GMC Sierra 1500
Confirmed Service Customer
10/14/2025
Always a great experience at Gates
10/14/2025
Thank you, Wayne! We’re so glad to hear you always have a great experience at Gates GMC. Our team truly appreciates your loyalty and trust, and we’re proud to continue delivering the top-notch service you deserve. We look forward to seeing you again soon! 🚗⭐ #GatesGMC #CustomerSatisfaction #GreatService
NORWICH, CT
James B|2016 Buick Enclave
Confirmed Service Customer
10/7/2025
Mark took care of everything
10/7/2025
Thank you for the 5-star review! We’re thrilled to hear that Mark took care of everything and made your experience smooth and stress-free. At Gates GMC, our team is dedicated to providing top-notch customer service and ensuring every visit exceeds expectations. We appreciate your support and look forward to serving you again!
COLUMBIA, CT
John N|2020 GMC 2500HD Sierra
Confirmed Service Customer
10/8/2025
X
10/8/2025
Thank you for your 5-star rating! We’re so glad to hear you had a great experience at Gates GMC. Our team takes pride in providing exceptional customer service and helping you with all your vehicle needs. We appreciate your support and look forward to serving you again!
TOLLAND, CT
Patrick M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/9/2025
Excellent service and very helpful
10/9/2025
Thank you, Mark, for your 5-star review! We’re happy to hear you received excellent service and found our team helpful. Providing a positive experience for every customer is what we strive for at Gates GMC. We truly appreciate your support and look forward to serving you again!
NORWICH, CT
Lawrence B|2024 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
always have great service and if something is found, the service manager is right there to tell/ show you what the problem is and how to fix it
10/10/2025
Thank you for the 5-star review! ⭐ We’re so glad to hear you always receive great service at Gates GMC. Our service team and managers take pride in being transparent and informative, making sure you fully understand any issues and the best way to resolve them. We appreciate your trust and look forward to continuing to keep your GMC running smoothly for years to come! 🚗🔧 #GatesGMC #GMCService #CustomerCare
STURBRIDGE, MA
Alan B|2025 GMC Canyon
Confirmed Service Customer
10/13/2025
Staff was efficient, courteous, and on time
10/13/2025
Thank you, Alan, for your 5-star review! We’re thrilled to hear that our Gates GMC team provided efficient, courteous, and timely service. Your satisfaction is always our top priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again for your next visit! #GatesGMC #GreatService #CustomerCare
MOOSUP, CT
Danielle P|2022 Buick Encore
Confirmed Service Customer
10/16/2025
Friendly and welcoming staff Very thorough explaining things of your vehicle
10/16/2025
Thank you for sharing your feedback! We’re glad to hear our friendly and welcoming staff made you feel comfortable and took the time to thoroughly explain everything about your vehicle. At Gates GMC in North Windham, we pride ourselves on honest communication and top-quality service. We appreciate your trust and look forward to seeing you again!
PORTLAND, CT
James B|2016 Buick Enclave
Confirmed Service Customer
10/16/2025
Was seen quickly. I have no complaints
10/16/2025
Thank you, James, for the 5-star review! We’re happy to hear you were seen quickly and had a smooth visit with Gates GMC in North Windham, CT. Our team works hard to provide prompt, professional, and hassle-free service every time. We appreciate your feedback and look forward to serving you again! 🚗⭐ #GatesGMC #NorthWindham #GreatService
COLUMBIA, CT
Tricia C|2021 GMC 1500 Sierra
Confirmed Service Customer
10/14/2025
Showed up on the wrong day for my appointment but the service department were kind enough to squeeze me in.
10/15/2025
Thank you for sharing your experience! We’re glad our Gates GMC service team was able to accommodate you, even when your appointment time didn’t line up. Our goal is always to provide friendly, flexible, and efficient service for every customer. We appreciate you choosing Gates GMC and look forward to assisting you again!
WINDHAM, CT
Conor L|2025 GMC Yukon XL 1500
Confirmed Sales Customer
10/16/2025
Working with Martin was the easiest and most stress free buying experience I’ve had over 30 years
MARTIN QUINONES
10/16/2025
Thank you, Conor, for the 5-star review! We’re thrilled to hear that working with Martin at Gates GMC in North Windham made your car-buying experience the easiest and most stress-free in over 30 years. Our team takes pride in providing transparent, friendly, and hassle-free service. Enjoy your new vehicle, and we look forward to helping you again in the future! 🚗⭐ #GatesGMC #NorthWindham #CarBuyingMadeEasy
MADISON, CT
Carol D|2022 Buick Encore
Confirmed Service Customer
10/17/2025
Service dept took my car on time for oil change. Mark explained everything. He was very courteous.
10/17/2025
Thank you, Carol, for the 5-star review! We're so glad to hear your visit to the Gates GMC Service Department in North Windham went smoothly. It’s great that Mark took your car in on time for the oil change, explained everything clearly, and provided courteous service. We truly appreciate your feedback and look forward to helping with your next GMC service or maintenance appointment!
NORTH GROSVENORDALE, CT
George T|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Prompt and friendly service
10/20/2025
Thank you, George, for your 5-star review! We’re happy to hear you enjoyed our prompt and friendly service at Gates GMC of North Windham. Our team takes pride in delivering efficient and courteous care to every customer. We appreciate your support and look forward to serving you again! 🚗⭐
PRESTON, CT
Brian C|2025 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
Professional service as always ..
10/21/2025
Thank you, Brian, for your 5-star review! We truly appreciate your kind words and continued trust in the Gates GMC Service Department. Our team is committed to delivering professional, reliable, and high-quality service every time you visit. It’s great to hear that our dedication to excellence continues to meet your expectations. We value your loyalty and look forward to keeping your vehicle in top condition for many miles to come. Thank you for choosing Gates GMC in North Windham!
COLCHESTER, CT
Harold M|2015 Chevrolet Impala
Confirmed Service Customer
10/23/2025
They did a great job with my car
10/23/2025
Thank you, Harold, for the 5-star review! We’re happy to hear that our team did a great job with your car. At Gates GMC of North Windham, we take pride in delivering quality service and keeping your vehicle running its best. We appreciate your trust and look forward to helping you again at your next visit! 🚗⭐
WILLIMANTIC, CT
Theodore W|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
10/16/2025
Hudson was easy to work with, very knowledgeable, and best of all he wasn't a pushy salesman!
HUDSON GREENBERG
10/16/2025
Thank you for the 5-star review! We’re so glad to hear that working with Hudson made your experience at Gates GMC enjoyable and stress-free. Our team takes pride in providing a no-pressure, knowledgeable, and friendly car-buying experience. We appreciate your kind words and look forward to helping you again in the future! 🚗✨ #GatesGMC #CustomerService #CarBuyingMadeEasy
STORRS MANSFIELD, CT
Michael C|2015 GMC 2500HD Sierra
Confirmed Service Customer
10/17/2025
Excellent customer service. Provided accurate recommendations for future services required.
10/17/2025
Thank you for the 5-star review! We’re thrilled to hear you received excellent customer service and helpful, accurate recommendations for your vehicle’s future maintenance at Gates GMC in North Windham. Our team always strives to provide honest guidance and top-quality service to keep your vehicle running at its best. We appreciate your trust and look forward to serving you again!
MARLBOROUGH, CT
Joseph W|2017 GMC 1500 Sierra
Confirmed Service Customer
10/22/2025
Mark, Shane and the gentleman that does alignments were awesome!
10/23/2025
Thank you, Joseph, for the fantastic 5-star review! We’re so glad to hear that Mark, Shane, and our alignment specialist delivered awesome service. At Gates GMC of North Windham, our team takes pride in providing professional, friendly, and efficient care for every customer. We truly appreciate your feedback and look forward to serving you again! 🚗⭐
COLCHESTER, CT
Gilberto O|2023 GMC Terrain
Confirmed Service Customer
10/25/2025
As always, great services, very good prices and speed of delivery.
10/27/2025
Thank you for your 5-star review! We’re thrilled to hear you’re consistently pleased with the great service, fair pricing, and quick turnaround at Gates GMC of North Windham. Our team works hard to provide efficient, high-quality care and value for every customer. We truly appreciate your continued trust and look forward to serving you again! 🚗⭐ #GatesGMC #FiveStarService #QualityAndValue #CustomerSatisfaction
WILLIMANTIC, CT
Henrik P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/28/2025
Very friendly yet professional staff. Not pushy but ready and willing to work with me. Possibly the best experience I have ever had buying a new car.
JIMMIE PATTERSON
10/28/2025
Thank you for the fantastic 5-star review! We're thrilled to hear that our team made your car-buying experience such a positive one. At Gates GMC of North Windham, we pride ourselves on providing friendly, professional, and pressure-free service so our customers can feel confident and comfortable every step of the way. We truly appreciate your kind words and look forward to helping you with all your future automotive needs! 🚗💙 #GatesGMC #CarBuyingMadeEasy #NorthWindhamDealership
BONDVILLE, VT
Jessica S|2025 GMC Terrain
Confirmed Service Customer
10/28/2025
It was great
10/28/2025
Thank you, Jessica, for your 5-star review! We’re so glad to hear that you had a great experience at Gates GMC of North Windham. Our team works hard to provide excellent customer service and a smooth experience every time. We truly appreciate your support and look forward to seeing you again! 🚗✨ #GatesGMC #NorthWindham #GreatCustomerService
STERLING, CT
James B|2016 Buick Envision
Confirmed Service Customer
10/26/2025
Mark as usual was great. I was notified of an issue. It was taken care of without any problems.
10/27/2025
Thank you for your 5-star review! We’re so glad to hear that Mark once again provided you with excellent service and kept you informed every step of the way. At Gates GMC of North Windham, we take pride in handling any issues quickly and professionally to keep our customers on the road with confidence. We truly appreciate your trust and loyalty! 🚗⭐ #GatesGMC #FiveStarService #CustomerSatisfaction #GMCServiceExperts
COLUMBIA, CT
Jeffrey G|2019 GMC 1500 Sierra
Confirmed Service Customer
10/29/2025
Service has always been great at Gates. Mark M.does a great job coordinating my service appointments for maximum convenience. He always keeps me informed of the progress because I usually wait. Service techs have always done a great job.
10/29/2025
Thank you, Jeffrey, for your fantastic 5-star review! We’re thrilled to hear that you’ve consistently received great service at Gates GMC. Mark M. and our entire service team work hard to ensure every visit is convenient, transparent, and efficient. We truly appreciate your loyalty and trust — and we’re glad you can count on us every time! 🚗⭐ #GatesGMC #TopRatedService #CustomerSatisfaction
Storrs, CT
Roger B|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/30/2025
Mark and his team continue to provide excellent service! They are knowledgeable, professional, timely and friendly! Thank you!
10/30/2025
Thank you, Roger, for your wonderful 5-star review! We’re thrilled to hear that Mark and the Gates GMC service team continue to deliver excellent, professional, and friendly service. Providing timely, knowledgeable care for our customers is always our top priority. We appreciate your loyalty and look forward to serving you again at Gates GMC in North Windham! 🚗✨
ANDOVER, CT
Norma V|2016 Chevrolet Trax
Confirmed Service Customer
11/4/2025
Very respectful if I want a new car it will be there
11/5/2025
Hi Norma! Thank you for the wonderful 5-star review! We’re so glad to hear that you felt respected and well taken care of during your visit. At Gates GMC of North Windham, we’re committed to delivering a comfortable and trustworthy experience every time. We truly appreciate your support and would be honored to help you when you're ready for your next new car! 🚘✨ Thanks again for choosing Gates GMC! 🙌
MANSFIELD CENTER, CT
Randal D|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
11/5/2025
It was a pleasure buying my new truck at Gates GMC. Everyone was very friendly and professional as soon as we walked in the door. My sales rep was Martin Quinones right from the get go I felt very comfortable and not pressured at all from him. Martin is like a big Teddy bear with a great sense of humor and very professional and very knowledgeable about my truck he made the whole experience of buying my truck a breeze and made me feel very comfortable purchasing my new 2026 GMC AT4 HD 3500 Crew cab. I will definitely recommend Martin to anyone i know that is in the market for a new vehicle. Thank you Martin and the whole team at Gates GMC for making me feel very comfortable and not pressured at all during the whole process of purchasing my new truck!
MARTIN QUINONES
11/5/2025
Hi Randal! Thank you so much for the fantastic 5-star review and for choosing Gates GMC of N Windham for your new 2026 GMC AT4 HD 3500 Crew Cab! 🚘🔥 We’re thrilled to hear that Martin Quinones made your truck-buying experience so enjoyable. His friendly, professional approach and product knowledge are exactly what we pride ourselves on — and we love hearing that you felt comfortable and never pressured throughout the process. Your recommendation means the world to us, and we’re grateful for the trust you placed in our team. We hope you enjoy every mile in your incredible new GMC truck, and we look forward to welcoming you back for anything you need in the future! Thank you again from Martin and all of us here at Gates GMC of North Windham! 🙌
LISBON, CT
Heather R|2018 GMC Acadia
Confirmed Service Customer
10/29/2025
This week my Acadia was in for new tires and 2 new sensors. The team did an outstanding job, as always. I’ve been bringing my vehicle there for years.
10/29/2025
Thank you, Heather, for your wonderful 5-star review! We’re so glad to hear that your Acadia’s service went smoothly and that our team delivered the outstanding experience you’ve come to expect. We truly appreciate your loyalty and trust in Gates GMC over the years — it means a lot to us! 🚗💫 #GatesGMC #CustomerLoyalty #FiveStarService
CANTERBURY, CT
George T|2024 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Prompt and courteous service, comfortable waiting area
10/31/2025
Thank you, George, for your 5-star review! We’re so glad to hear you enjoyed our prompt and courteous service, as well as the comfortable waiting area here at Gates GMC of North Windham. Our team takes pride in providing a welcoming environment and efficient service for every guest. We appreciate your support and look forward to serving you again! 🚗✨
PRESTON, CT
Edmund E|2022 GMC Yukon
Confirmed Service Customer
11/2/2025
First class all the way!
11/3/2025
Thank you, Edmund, for the 5-star review! We’re thrilled to hear that your experience at Gates GMC was first class all the way! Our team works hard to deliver exceptional service every visit, and feedback like yours means the world to us. We appreciate you choosing Gates GMC and look forward to welcoming you back again soon! 🚘⭐️
WINDHAM, CT
Sandra T|2019 GMC Acadia
Confirmed Service Customer
11/3/2025
Service is always good. Mark always lets me know what to expect when I bring my car in.
11/3/2025
Thank you so much, Sandra, for the wonderful 5-star review! We’re thrilled to hear that you consistently receive great service here at Gates GMC. Mark will be happy to know that his clear communication and updates help make your service visits smooth and stress-free. We truly appreciate your loyalty and look forward to continuing to take great care of you and your vehicle! 🚗⭐️
WINDHAM, CT
John H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/6/2025
Worked together on my trade-in and my new GMC truck.
DANIEL BOURGET
11/7/2025
Hi John! Thank you for the great review and for choosing Gates GMC of North Windham for your trade-in and new GMC truck purchase! We’re so glad our team could work together with you to make the process smooth and enjoyable. We appreciate your business and hope you love every mile in your new GMC! 🚘🔥
STONINGTON, CT
Erin C|2021 GMC Acadia
Confirmed Service Customer
11/7/2025
Very nice staff!!!! Wonderful, not stressful experience.
11/7/2025
Hi Erin! Thank you for the fantastic feedback! Our Gates GMC Service Team is dedicated to delivering a friendly, stress-free experience, and we’re so glad our staff made your visit wonderful. We truly appreciate you choosing Gates GMC for your vehicle service and look forward to helping you again next time!
GROTON, CT
Kevin H|2015 GMC 1500 Sierra
Confirmed Service Customer
11/9/2025
Expectations for all the work required
11/10/2025
Thank you, Kevin, for your 5-star review! We’re so glad to hear that our team at Gates GMC of North Windham met your expectations and delivered the quality service you deserve. We take pride in completing every job with care, attention to detail, and a commitment to customer satisfaction. We appreciate your trust and look forward to helping with all your future automotive needs! 🚗⭐ #GatesGMC #NorthWindham #QualityService
SALEM, CT
Tricia C|2021 GMC 1500 Sierra
Confirmed Service Customer
11/7/2025
I had my 60,000 mile service and back brakes replaced. The service was great and they worked with me to reduce the cost of the service which was nice. As always my truck runs really great afterwards, i can't thank them enough for the work they provide and do.
11/7/2025
Hi Tricia! Thank you so much for the wonderful 5-star review and for choosing Gates GMC of North Windham for your 60,000-mile service and brake replacement! We’re thrilled to hear our service team took great care of you and helped reduce your service costs — we always strive to provide both quality and value. Knowing your truck is running great afterwards is exactly what we love to hear! We truly appreciate your continued trust in our team and look forward to helping you keep your GMC in top shape for many miles ahead. 🚘✨ — Your Gates GMC Service Team
WINDHAM, CT
Ronald B|2023 GMC Sierra 1500
Confirmed Service Customer
11/10/2025
Clean and quick
11/10/2025
Thank you, Ronald, for the 5-star review! We’re glad to hear you found our service clean and quick. At Gates GMC of North Windham, we take pride in providing fast, professional, and high-quality service for every customer. We appreciate your support and look forward to seeing you again! 🚗✨
CAVENDISH, VT
Karen V|2021 GMC Yukon XL
Confirmed Service Customer
11/12/2025
Great
11/12/2025
Thank you for the 5-star rating! We’re thrilled to know you had a great experience at Gates GMC of North Windham. Our team truly appreciates your support and looks forward to serving you again for all your automotive needs! 🚗⭐ #GatesGMC #GreatService #HappyCustomer
COLUMBIA, CT
James B|2016 Buick Enclave
Confirmed Service Customer
11/13/2025
Met promptly and everything was went smoothly. Staff is very friendly
11/14/2025
Thank you, James! We’re thrilled to hear that you were met promptly and that everything went smoothly during your visit. Our friendly staff at Gates GMC is always committed to providing a seamless, welcoming experience. We truly appreciate your 5-star review and look forward to serving you again!
COLUMBIA, CT
Peter J|2023 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
good service as usual.
11/17/2025
Thank you for the great review! We’re glad to hear you received good service as usual here at Gates GMC. Our team works hard to provide reliable, friendly, and efficient automotive service every time you visit. We appreciate your loyalty and look forward to serving you again soon! If you ever need maintenance, repairs, or have questions about your GMC vehicle, we’re always here to help.
BALTIC, CT
David P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/19/2025
Staff was friendly and courteous. Took time to answer my questions and any concerns.
11/20/2025
Thank you, David, for the great review! We’re glad to hear our Gates GMC staff was friendly, courteous, and took the time to answer all your questions and concerns. Providing clear communication and exceptional customer service is always our top priority. We appreciate you choosing Gates GMC, and we look forward to helping you again at your next visit!
PRESTON, CT
Rosemary S|2018 Buick Encore
Confirmed Service Customer
11/19/2025
Caleb and team always take great care of me and my Buick
11/20/2025
Thank you so much, Rosemary, for the 5-star review! ⭐ We truly appreciate your kind words. Caleb and the entire Gates GMC team are thrilled to hear that you always feel well taken care of and that your Buick is in great hands with us. Providing reliable service and exceptional customer care is what we strive for every day. Thanks for choosing Gates GMC—we look forward to continuing to keep you and your Buick running smoothly! 🚗💙
WINDHAM, CT
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
The GM Service Department at Gates GMC is Top Notch.
11/20/2025
Thank you, Robert, for the 5-star review! We’re thrilled to hear you found the GM Service Department at Gates GMC to be top-notch. Our team works hard to deliver reliable, professional service, and it’s always great to see that effort recognized. We truly appreciate your support and look forward to assisting you again soon!
NORTH WINDHAM, CT
Joseph S|2014 GMC 2500HD Sierra
Confirmed Service Customer
11/20/2025
Excellent service
11/20/2025
Thank you, Joseph, for the 5-star review! We’re thrilled to hear you received excellent service at Gates GMC. Our team works hard to deliver a smooth, friendly, and professional experience for every visit. We truly appreciate you choosing Gates GMC and look forward to serving you again!
WILLINGTON, CT
Richard R|2021 Buick Encore GX
Confirmed Service Customer
11/20/2025
Service was extremely prompt. Personnel very courteous and knowledgeable.
11/20/2025
Thank you for the 5-star review! We’re glad to hear that our service was extremely prompt and that our team was courteous and knowledgeable. Providing efficient, professional care is always a priority here at Gates. We appreciate your feedback and look forward to assisting you again!
SOUTHBRIDGE, MA
Harold S|2025 GMC Canyon
Confirmed Sales Customer
11/21/2025
The experience was different than I had ever had at a dealer ship. The sales man Paul went all out to make sure I new what my choices wear and helped me all the way threw. In most cases he went out of his way so I'd understand all my choices. I finally decided to lease instead of buying and that all had to do with my age if something would happen to me. I'm very happy I went to the GMC Nisan in Ct. Every on was kind and helpful. I thank you all. Harold Stark
PAUL MAZZA
12/1/2025
Thank you, Harold, for sharing your thoughtful review! We’re so glad to hear that your experience at Gates GMC Nissan in CT was unlike any other dealership visit. Paul’s commitment to helping customers understand every option and feel confident in their decisions is something we’re truly proud of. It’s wonderful to know he supported you every step of the way and helped you choose the lease option that felt right for your needs. Our entire team strives to create a kind, helpful, and stress-free environment, and we’re grateful you felt that throughout your visit. Thank you again for choosing Gates GMC Nissan—we’re honored to have earned your trust and look forward to assisting you in the future!
FEEDING HILLS, MA
Brian K|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
Awesome experience at Gates . Love the new GMC Terrain . Thanks Nick in sales and Chris in finance , you guys are all stars.
NICHOLAS FLORENTINO
12/2/2025
Thank you, Brian, for the fantastic 5-star review! We’re thrilled to hear you had an awesome experience at Gates GMC and that you’re loving your new GMC Terrain. Nick in Sales and Chris in Finance will be delighted to know they made your visit exceptional — they truly are stars on our team. We appreciate you choosing Gates and look forward to supporting you throughout your GMC ownership! 🚗⭐
VERNON, CT
Lucinda S|2026 GMC Yukon XL 1500
Confirmed Sales Customer
11/17/2025
Friendly, confident, employees, who answered of all our questions and expedited our purchase as we requested. Thanks, JP
JIMMIE PATTERSON
11/18/2025
Hi Lucinda, Thank you for the 5-star review! We’re glad our friendly and confident team at Gates GMC of North Windham was able to answer all your questions and expedite your purchase as requested. We appreciate you choosing us, and JP sends his thanks as well! Enjoy your new vehicle! 🚗✨
NORTH FRANKLIN, CT
Robert D|2024 Buick Enclave
Confirmed Service Customer
11/21/2025
Always a pleasant and positive experience to have service performed at this at the dealership.
12/1/2025
Thank you for your great review! We’re delighted to hear that you always have a pleasant and positive experience when having your vehicle serviced at Gates GMC. Our team is committed to providing reliable, friendly, and professional service at every visit. We truly appreciate your continued trust and look forward to helping you again soon!
MOOSUP, CT
Morgan L|2021 GMC Canyon
Confirmed Service Customer
11/24/2025
As always it was a great experience. Mark Miner was able to show me the sale on tires going on and I will be purchasing them! Thank you Mark! Morgan
12/1/2025
Thank you, Morgan! We’re glad to hear you had another great experience at Gates GMC. Mark Miner is dedicated to helping our customers find the best service and value, and we’re happy he was able to show you the current tire sale. We appreciate your loyalty and look forward to helping you with your new tires soon. Thank you for choosing Gates GMC!
LEBANON, CT
Robert A|2026 GMC Terrain
Confirmed Sales Customer
12/3/2025
Martin always does a great job
MARTIN QUINONES
12/3/2025
Thank you for the 5-star review! We’re thrilled to hear that Martin always does a great job. At Gates, we pride ourselves on delivering reliable, friendly service, and it’s wonderful to know Martin continues to meet your expectations. We appreciate your support and look forward to serving you again!
AMSTON, CT
Darlene H|2019 Buick Envision
Confirmed Service Customer
12/8/2025
Knowledgeable and friendly staff especially Caleb in service. They take wonderful care of my Buick.
12/9/2025
Thank you, Darlene, for the fantastic 5-star review! We’re thrilled to hear that Caleb and our knowledgeable, friendly service team take such great care of your Buick. Providing trusted service and a positive experience is always our priority. We truly appreciate you choosing Gates GMC and look forward to serving you again!
PLAINFIELD, CT
Michael K|2023 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
Great job on time
12/12/2025
Thank you for the 5-star review! We’re glad to hear your service was completed on time and met your expectations. At Gates GMC, we’re committed to providing reliable, efficient, and professional automotive care every visit. We truly appreciate your support and look forward to helping you again!
MANSFIELD CENTER, CT
Kyle H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/12/2025
Not stressful
MATHEUS CANIDO
12/12/2025
Thank you, Kyle, for the 5-star review! We're thrilled to hear that your purchase of the 2026 GMC Sierra was not stressful and that our team made the process smooth and easy. Providing a relaxed, pressure-free buying experience is what we strive for at Gates GMC. Enjoy your new Sierra, and thank you for choosing us!
COLUMBIA, CT
Serge D|2020 Buick Encore GX
Confirmed Service Customer
12/2/2025
Excellent as usual and very helpful .
12/3/2025
Thank you, Serge, for the 5-star review! We’re thrilled to hear that your experience with us was excellent as usual and that our team was very helpful. Providing reliable, friendly service is what we strive for every day. We truly appreciate your continued trust and look forward to assisting you again at Gates GMC! 🙌
NORTH WINDHAM, CT
Jeffrey S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
The team of people were very polite and accommodating. I never felt pressured in to purchasing my vehicle. They showed me options on 4 different trucks until we decided on the one I purchased.
MATHEUS CANIDO
12/3/2025
Thank you, Jeffrey — we really appreciate the 5-star review! We’re glad our team was polite, accommodating, and made your truck purchase a no-pressure experience. It’s great to hear we could show you multiple truck options until you found the perfect fit. At Gates GMC, we pride ourselves on personalized service, a wide selection of trucks, and helping customers make confident decisions. Thanks again for choosing us — enjoy your new truck! If you need anything (service, accessories, or questions about your purchase), give Matheus or our team a call — we’re here to help. 🚗⭐
PLAINFIELD, CT
Joe S|2022 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
Fast excellent service
12/8/2025
Thank you, Joe, for the 5-star review! We’re thrilled to hear you received fast, excellent service at Gates GMC. Our team works hard to provide efficient, high-quality care for every customer, and we appreciate you choosing us. We look forward to serving you again!
WILLINGTON, CT
James B|2016 Buick Enclave
Confirmed Service Customer
12/6/2025
Things went smoothly. Mark explained everything
12/8/2025
Thank you, James, for the 5-star review! We’re glad to hear everything went smoothly and that Mark took the time to explain everything clearly. Providing transparent, professional service is something we take pride in here at Gates GMC, and we’re grateful for the opportunity to assist you. We look forward to helping you with your next visit!
COLUMBIA, CT
Caryl G|2019 Buick Envision
Confirmed Service Customer
12/10/2025
Upon arrival I was immediately greeted by the service advisor and directed to the service desk. After explaining the service I wanted, I was directed to the waiting area. When service was completed the service advisor explained what was done. I trust Gates GMC!
12/10/2025
hank you for the wonderful 5-star review! We’re glad to hear that our service team greeted you promptly and guided you through each step of your visit. It’s great to know the advisor clearly explained the work completed and that you feel confident trusting Gates GMC with your vehicle. We truly appreciate your support and look forward to serving you again! 🚗🔧
TOLLAND, CT
Kevin W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/12/2025
Easy to make an appointment. When I arrived ,I was greeted by a friendly service writer staff.Mark Minor,as always was very professional and addressed my concerns. He explained what the 30K service entailed.
12/12/2025
Thank you for the 5-star review! We’re glad to hear how easy it was to schedule your appointment and that our friendly service team made you feel welcome. Mark Minor is always dedicated to providing professional, knowledgeable care, and we’re happy he took the time to explain your 30K service and address all your concerns. We appreciate you choosing Gates GMC for your vehicle’s maintenance and look forward to seeing you again!
COVENTRY, CT
Sharon L|2019 GMC 1500 Sierra
Confirmed Service Customer
12/13/2025
Fast service
12/15/2025
Thank you for the 5-star review! We’re happy to hear you experienced fast, efficient service at Gates GMC. Our service team works hard to get you back on the road quickly while providing top-quality care. We appreciate your business and look forward to assisting you again!
WILLIMANTIC, CT
Raymond B|2012 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
My truck was very hard to diagnose but Mark And his service tech fixed it and it runs like It’s brand new👍
12/15/2025
Thank you, Raymond, for the 5-star review! We’re thrilled to hear that Mark and our GMC service technicians were able to diagnose and repair your truck, even with a challenging issue. Getting your GMC truck back to running like new is exactly what we strive for. We truly appreciate your trust in Gates GMC, and we look forward to taking care of your truck again in the future! 👍🚙
HANOVER, CT
Robert T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
Great team
12/17/2025
Thank you, Robert, for the 5-star review! ⭐ We appreciate your kind words and are glad you had a great experience with our team at Gates Nissan and GMC. Providing excellent customer service is always our goal, and we look forward to seeing you again for all your sales and service needs.
COLUMBIA, CT
Kevin H|2015 GMC 1500 Sierra
Confirmed Service Customer
12/19/2025
Mark in the service group consistently provides options and guidance allowing for informed decisions!
12/19/2025
Thank you, Kevin, for the 5-star review! We truly appreciate you taking the time to recognize Mark in our Service Department. Providing clear options, honest guidance, and helping our customers make informed decisions is always our goal at Gates GMC Nissan. We’re glad Mark continues to deliver the professional and dependable service you deserve. Thank you for trusting us with your vehicle—we look forward to assisting you again in the future! 🚗⭐
SALEM, CT
Harold M|2010 GMC Sierra
Confirmed Service Customer
12/23/2025
My experience was great
12/24/2025
Thank you, Harold, for the 5-star review! We’re thrilled to hear that you had a great experience with us. At Gates GMC Truck, our team is committed to providing excellent customer service and a smooth, enjoyable truck-buying or service experience. We truly appreciate your support and look forward to helping you again in the future! 🚘⭐
WILLIMANTIC, CT
Thomas K|2023 GMC Acadia
Confirmed Sales Customer
12/24/2025
All staff were courteous and very helpful.
PAUL BACON
12/26/2025
Thank you, Thomas, for the 5-star review! ⭐ We’re happy to hear that our team provided courteous and very helpful service during your visit to Gates. Delivering a friendly, professional customer experience is always our goal. We truly appreciate your feedback and look forward to assisting you again for all your Gates sales and service needs!
COVENTRY, CT
Kevin J|2022 Buick Encore
Confirmed Service Customer
12/31/2025
Everything went good
12/31/2025
Thank you for the 5-star review! We’re glad to hear everything went well during your visit. The team at Gates works hard to provide a smooth, positive experience every time, and we appreciate you choosing us. We look forward to assisting you again for your future sales or service needs! ⭐⭐⭐⭐⭐
PLAINFIELD, CT
Morgan L|2021 GMC Canyon
Confirmed Service Customer
12/17/2025
I want to thank Mark and Kaleb in the service department and for the mechanic that found the crack in my rim! Safety first!! I was able to get 4 new tires and they found a new rim for me in Danbury. Thanks everyone at Gates for your great care. Happy Holidays, Morgan LeDoyt
12/17/2025
Thank you so much, Morgan, for the 5-star review! We truly appreciate you trusting the Gates service department with your vehicle. Mark, Kaleb, and our skilled technician are glad they were able to identify the cracked rim and prioritize your safety. We’re happy we could help you get four new tires and source a replacement rim so quickly. Your kind words mean a lot to our entire team. Thank you for choosing Gates, and we wish you a safe and happy holiday season! 🎄🚗
LEBANON, CT
Mark B|2026 GMC Sierra 1500
Confirmed Sales Customer
12/18/2025
Nice ,clean, friendly, dealership. Paul Bacon is a professional and was honest and helpful as was the Finance staff, Chris Messier. I have been doing business there for almost 5 years and will continue. I will recommend my family and friends to give you a try. Service department , Jen and crew, have been good as well. Merry Christmas!!
PAUL BACON
12/18/2025
Thank you, Mark, for your wonderful 5-star review! We truly appreciate your loyalty over the past five years and your continued trust in Gates GMC Nissan. It’s great to hear that you had a nice experience at our clean and friendly dealership and that Paul Bacon provided professional, honest, and helpful service. We’re also glad Chris Messier and our finance team made the process smooth, and that Jen and our service department crew continue to take great care of you. Your recommendation to family and friends means the world to us. Thank you for choosing Gates, and we look forward to serving you for many years to come. Merry Christmas and Happy Holidays! 🎄🚗
COLCHESTER, CT
Gilberto O|2019 Buick Encore
Confirmed Service Customer
12/22/2025
They provided excellent service, great price and expedient speed of delivery.
12/23/2025
Thank you, Gilberto, for the ⭐⭐⭐⭐⭐ rating! We’re thrilled to hear you had an excellent experience with Gates GMC in North Windham, CT. Providing great pricing, outstanding service, and a fast, efficient delivery is always our goal. We truly appreciate your business and look forward to helping you again in the future!
WILLIMANTIC, CT
Kent C|2025 GMC Sierra 1500
Confirmed Sales Customer
12/26/2025
This is my 3rd truck with Gates all with Nick. I can’t express enough how superior his costumer service is. Very professional and saves me a lot of time and money.
NICHOLAS FLORENTINO
12/26/2025
Thank you, Kent, for the 5-star review and for your continued loyalty to Gates! ⭐ We’re honored to have earned your trust for your third truck purchase, and it’s great to hear that Nick continues to provide superior customer service. His professionalism and commitment to saving you time and money truly reflect the Gates experience. We appreciate your business and look forward to assisting you again for all your future truck sales and service needs! 🚘👏
COLCHESTER, CT
Alan B|2025 GMC Canyon
Confirmed Service Customer
1/8/2026
Scheduling was easy and they communicated with me throughout the repair process
1/8/2026
Thank you for the 5-star review and for choosing Gates GMC Truck! We’re glad to hear that scheduling was easy and that our team kept you informed throughout the repair process. Clear communication and a smooth service experience are always our top priorities. We truly appreciate your trust in our GMC service department and look forward to taking care of all your future truck service needs! ⭐🚘
MOOSUP, CT
David C|2024 GMC Yukon XL 1500
Confirmed Service Customer
1/7/2026
Everything was very smooth and punctual.
1/7/2026
Thank you for the 5-star review, David! We’re glad to hear your experience at Gates GMC was smooth and punctual. Our team works hard to provide an efficient, hassle-free process from start to finish, and your feedback truly means a lot to us. We appreciate your trust in Gates GMC and look forward to assisting you again for your future sales and service needs!
POMFRET CENTER, CT
Jeffrey B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/9/2026
Always an excellent service experience with Mark Minor at Gates. Good listener & great at explaining automotive issues in understandable terms. Their service is one of the main reasons that I keep coming back and keep purchasing my trucks at Gates since 1998. JeffB.
1/9/2026
Thank you, Jeff, for your continued loyalty to Gates since 1998! We’re glad to hear that Mark Minor consistently provides excellent service by listening carefully and clearly explaining automotive needs. Our service team at Gates takes pride in delivering a trusted, professional experience that keeps our customers coming back. We truly appreciate your support and look forward to serving you for many more years.
BROOKLYN, CT
Kevin F|2019 Buick Envision
Confirmed Service Customer
1/15/2026
Caleb did a great job with helping me with my appointment, and the technician did well with my vehicle service.
1/16/2026
Thank you, Kevin, for the 5-star review and for choosing Gates GMC! We’re thrilled to hear that Caleb provided excellent assistance with your appointment and that our service technician took great care of your vehicle. Our team is committed to delivering professional, reliable GMC service and customer care every visit. We truly appreciate your support and look forward to welcoming you back to Gates GMC again soon!
MANCHESTER, CT
Richard K|2017 GMC 1500 Sierra
Confirmed Service Customer
1/20/2026
Great team to work with.
1/20/2026
Thank you, Richard, for the ⭐⭐⭐⭐⭐ review! We truly appreciate your kind words and are thrilled to hear you had a great experience with the team at Gates GMC. Providing excellent customer service and making every visit a positive one is always our goal. We look forward to working with you again and helping with all your GMC sales and service needs in the future! 🚗✨
COVENTRY, CT
Gayl O|2021 GMC Terrain
Confirmed Service Customer
1/20/2026
Super friendly people!!!
1/20/2026
Thank you for the 5-star review, Gary! We truly appreciate your kind words about the super friendly team at Gates GMC. Providing a welcoming, helpful, and positive customer experience is always our goal. We look forward to seeing you again and assisting with all your GMC sales and service needs!
WINDHAM, CT
Shante P|2020 Chevrolet Traverse
Confirmed Service Customer
1/20/2026
Always friendly and personable service.
1/20/2026
Thank you for the 5-star review! ⭐ We truly appreciate your kind words about the friendly and personable service you received at Gates GMC. Our team is dedicated to providing a welcoming, professional experience every time you visit. We look forward to serving you again and keeping your GMC running at its best!
COVENTRY, CT
Edmund C|2016 GMC Acadia
Confirmed Service Customer
1/8/2026
Once again great service, fast and reliable.
1/8/2026
Thank you for the 5-star review! We’re happy to hear that once again you received great, fast, and reliable service. Providing consistent, dependable service is something our team takes great pride in. We truly appreciate your continued trust and look forward to serving you again on your next visit! ⭐🚗
VERNON, CT
Phillip C|2024 Buick Encore GX
Confirmed Service Customer
1/9/2026
My service appointment went exactly as scheduled.
1/9/2026
Thank you for the 5-star review! We’re thrilled to hear your service appointment went exactly as scheduled. At Gates, we pride ourselves on providing timely, efficient, and reliable automotive service to keep your vehicle running at its best. We truly appreciate your trust in our service team and look forward to assisting you again in the future! ⭐⭐⭐⭐⭐
WILLIMANTIC, CT
James P|2025 GMC Canyon
Confirmed Service Customer
1/14/2026
Mark was very friendly and answered all of my questions. It was a good experience.
1/14/2026
Thank you, James, for the 5-star review! We’re glad to hear you had a good experience and that Mark was friendly, helpful, and took the time to answer all of your questions. At Gates, we strive to provide clear communication and excellent customer service every step of the way. We appreciate your feedback and look forward to welcoming you back again soon! ⭐🚘
LISBON, CT
Brenda N|2024 GMC Terrain
Confirmed Service Customer
1/17/2026
I love having my car serviced here. They go the extra mile. They are very thorough and explain everything. When they're done, I jump into my freshly clean car.
1/19/2026
Thank you, Brenda, for the 5-star review and for trusting Gates GMC with your vehicle service! We’re thrilled to hear that our service team goes the extra mile, takes time to thoroughly explain everything, and returns your vehicle clean and ready to go. Providing transparent, high-quality GMC service and maintenance is always our priority. We truly appreciate your loyalty and look forward to keeping your car running at its best for years to come! 🚗✨
HEBRON, CT