Our Reviews
Raymond B|2020 Buick Enclave
Confirmed Service Customer
3/20/2026
From the initial meeting with sales after purchasing 5 vehicles there. They are not pushy and will go out of the way to make sure you find the right vehicle for yourself. Over the the last few years, when the vehicles needed preventive maintenance, Mark the service manager goes out of his way to help you and help you save money by not suggesting unneeded repairs and will always look to accommodate you in any way he can. My experience with Gates, because of my fantastic experience, they have earned my business for all future purchases and vehicle maintenance. This dealership truly far exceeds what other dealerships try to offer, but often fail.
3/20/2026
Thank you, Raymond, for your incredible 5-star review and for your continued loyalty to Gates GMC! We’re truly honored that you’ve chosen us for five vehicle purchases and your ongoing maintenance needs. It’s great to hear that our sales team provided a no-pressure, customer-focused experience and helped you find the right vehicle every time. We’re especially proud that Mark and our service team have consistently delivered honest, reliable service—helping you save money and ensuring only necessary repairs are recommended. That level of trust and transparency is exactly what we strive for. Your kind words and long-term support mean a great deal to us. We’re grateful to have earned your business and look forward to continuing to exceed your expectations at Gates GMC for many years to come!
NORTH FRANKLIN, CT
Karen W|2021 Chevrolet Colorado
Confirmed Service Customer
3/20/2026
Gates GMC service department and personnel are fantastic (the best!). As a long term customer, my recent move to Maine and newly purchase of 2021Chevy Colorado ZR2 returned me to Connecticut (a 500 mile trip) to have a complete maintenance and safety inspection. The service department kept in contact and informed me of all maintenance/repair issues in detail along with cost, partnering with Ferrari Auto Glass of Amston for a windshield replacement and adding accessory items at my request. Gates GMC service was accommodating, professional, knowledgeable and respectful. I highly recommend! Thank you to the retire service department, Ralph in sales and Ferrari Auto Glass. Karen Williams
3/20/2026
Thank you, Karen, for your outstanding 5-star review and for your incredible loyalty to Gates GMC! We are truly honored that you made the 500-mile trip from Maine to Connecticut to trust our service department with your Chevy Colorado ZR2. It’s wonderful to hear that our team kept you well-informed throughout your visit and provided detailed, transparent communication on all maintenance and repairs. We’re also glad we could coordinate seamlessly with Ferrari Auto Glass and assist with your additional requests to make the experience as convenient as possible. Your kind words about our professionalism, knowledge, and respect mean a great deal to our entire team, including Ralph and everyone in our service department. We sincerely appreciate your recommendation and look forward to continuing to provide exceptional service whenever you need us. Safe travels and thank you again for choosing Gates GMC!
WALLAGRASS, ME
James B|2016 Buick Envision
Confirmed Service Customer
9/7/2025
They were very quick getting me in for an appointment and then getting car in at check in. I am very pleased
9/9/2025
Thank you for the 5-star review! We're so glad to hear that you were happy with how quickly we got you scheduled and checked in at Gates GMC in North Windham. Our team works hard to provide fast, efficient, and reliable service to every customer. We truly appreciate your support and look forward to helping with all your future vehicle needs!
COLUMBIA, CT
Amy K|2025 GMC Acadia
Confirmed Sales Customer
9/12/2025
Paul and Nick made purchasing my new car and trading in the old one very easy - same day even which I was not expecting!
PAUL BACON
9/15/2025
Thank you, Amy, for sharing your 5-star review of Gates Nissan of North Windham, CT! ⭐ We’re so glad Paul and Nick were able to make your car-buying and trade-in experience smooth, easy, and even completed the same day. 🚗💨 Providing hassle-free, friendly, and professional service is always our goal. Congratulations on your new car, and thank you for choosing Gates Nissan — we look forward to seeing you again!
WILBRAHAM, MA
Wendy K|2021 GMC Acadia
Confirmed Service Customer
9/15/2025
Service was easy, quick and good.
9/15/2025
Thank you for sharing your feedback! We’re glad to hear your service visit was easy, quick, and good. At Gates, we strive to provide efficient, hassle-free service for every customer, and we’re happy we delivered for you. We appreciate your business and look forward to helping you again! 🚗✨
WINDHAM, CT
Michael O|2025 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Service manager was great to deal with
9/17/2025
Thank you for the 5-star review! ⭐ We’re happy to hear our service manager at Gates GMC Nissan in North Windham, CT was great to work with. Providing professional, friendly, and helpful service is always our goal, and we look forward to assisting you with all your future vehicle needs! 🚗🔧👏
SOUTHWICK, MA
Lawrence B|2025 GMC Sierra 1500
Confirmed Sales Customer
9/23/2025
Best truck buying experience ever. Very professional and very friendly. If they don’t have what they your looking for for they will find. There goal is to make you happy. Thank you Dereck Rudge, Thomas Gates and Nicholas Florentino.
NICHOLAS FLORENTINO
9/23/2025
Thank you for the amazing 5-star review! We’re thrilled to hear that your truck-buying experience at Gates GMC was the best ever. Our team, including Dereck Rudge, Thomas Gates, and Nicholas Florentino, is dedicated to providing professional, friendly service and going the extra mile to find exactly what our customers are looking for. We’re grateful for your trust and look forward to serving you again!
MILLBURY, MA
Matthew W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/25/2025
Marc and his team are always a pleasure to deal with treat me right and fair and promptly.
9/25/2025
Thank you so much for the wonderful review! We are thrilled to hear that Marc and his team consistently provide you with fair, prompt, and pleasurable service. We truly appreciate you taking the time to share your positive experience. It means a lot to our team and reinforces the hard work we put in every day to ensure customer satisfaction. We look forward to serving you again soon!
COVENTRY, CT
Randy C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/18/2025
Mark and Caleb were great as always. Friendly helpful and informative.
9/18/2025
Thank you for your review! We’re glad to hear that Mark and Caleb once again provided you with the friendly, helpful, and informative service you’ve come to expect. At Gates GMC, we’re proud to have a team that goes above and beyond for our customers. We look forward to serving you again! 🚗✨
MANSFIELD CENTER, CT
Blair W|2025 Chevrolet Trax
Confirmed Service Customer
9/27/2025
Very nice staff took very good care of my car and even washed it!
9/29/2025
Thank you, Blair, for the wonderful review! We’re thrilled to hear that our friendly staff took great care of your car and even gave it a wash. At Gates, we take pride in providing excellent customer service and top-quality auto care. We look forward to welcoming you back for your next service visit!
MANSFIELD CENTER, CT
Barbara P|2019 Buick Encore
Confirmed Service Customer
9/27/2025
Great service!
9/29/2025
Thank you for the great review! We’re so glad you had a positive experience with us and we appreciate your support. We look forward to serving you again!
COLCHESTER, CT
Leo D|2024 GMC Sierra 1500
Confirmed Service Customer
10/7/2025
The Gates team treat's you with respect and cares about your concerns.
10/7/2025
Thank you, Leo, for the 5-star review! We’re so glad to hear that you felt respected and cared for by our team. At Gates GMC , we’re dedicated to providing every guest with a friendly, professional experience and making sure your concerns are always our priority. We truly appreciate your trust and look forward to serving you again!
STORRS MANSFIELD, CT
Patrick M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/9/2025
Excellent service and very helpful
10/9/2025
Thank you, Mark, for your 5-star review! We’re happy to hear you received excellent service and found our team helpful. Providing a positive experience for every customer is what we strive for at Gates GMC. We truly appreciate your support and look forward to serving you again!
NORWICH, CT
Alan B|2025 GMC Canyon
Confirmed Service Customer
10/13/2025
Staff was efficient, courteous, and on time
10/13/2025
Thank you, Alan, for your 5-star review! We’re thrilled to hear that our Gates GMC team provided efficient, courteous, and timely service. Your satisfaction is always our top priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again for your next visit! #GatesGMC #GreatService #CustomerCare
MOOSUP, CT
Andrew G|2021 GMC 1500 Sierra
Confirmed Service Customer
9/19/2025
Always grateful for Mark’s great care
9/19/2025
Thank you for the 5-star review! We’re always grateful for your kind words and so glad to hear that Mark’s great care made your visit at Gates GMC exceptional. Our team takes pride in providing friendly, professional service, and we look forward to seeing you again!
LYME, CT
Thomas D|2023 GMC Sierra 2500 HD
Confirmed Service Customer
10/14/2025
They get you right in and explain everything that is going to be done
10/14/2025
Thank you, Thomas! We’re happy to hear that our Gates GMC team was able to get you right in and clearly explain all the service details. Providing fast, transparent, and trustworthy care is what we’re all about. We appreciate your feedback and look forward to serving you again! 🚗🔧 #GatesGMC #TrustedService #CustomerCare
NEWINGTON, CT
Kelly M|2024 GMC Terrain
Confirmed Service Customer
9/9/2025
This dealership is so helpful and friendly! Love it here!
9/9/2025
Thank you for the wonderful 5-star review! 🌟 We’re so glad to hear you find our dealership helpful and friendly. At Gates GMC Nissan, we pride ourselves on delivering an exceptional customer experience, and it’s great to know you “love it here.” We truly appreciate your support and look forward to seeing you again for all your automotive needs! 🚘
DAYVILLE, CT
Dale N|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Excellent service
9/25/2025
Thank you, Dale! We’re so glad to hear you had an excellent service experience with us. We truly appreciate your feedback and look forward to serving you again at Gates GMC!
AMSTON, CT
Barbara R|2022 Buick Encore
Confirmed Service Customer
9/25/2025
Fast, efficient and clean!
9/25/2025
Thank you, Barbara! We’re happy to hear you found our service fast, efficient, and clean. We appreciate your kind words and look forward to welcoming you back to Gates GMC!
COLCHESTER, CT
Jefferey H|2026 GMC Sierra 1500
Confirmed Sales Customer
9/29/2025
Experience was excellent. Gates got me exactly what I wanted and made the buying experience very easy and enjoyable.
MARTIN QUINONES
9/29/2025
Thank you, Jeffrey! We’re so glad to hear your experience was excellent. Our team at Gates is dedicated to making the car-buying process easy, enjoyable, and tailored to your needs. We appreciate your kind words and look forward to serving you again in the future!
LEDYARD, CT
Todd B|2025 GMC Sierra 1500
Confirmed Sales Customer
9/29/2025
Hi I worked with Paul Mazza at Gates Buick GMC and he was incredibly knowledgeable and professional throughout the process. He came in on his off day to accommodate me on getting the truck when I had to purchase it. Dealing with Nick, Steve & Chris in finance was such a wonderful experience. I can't remember the last time I bought a vehicle that I felt this way about a truck purchase.
PAUL MAZZA
9/29/2025
Thank you, Todd, for sharing your experience! We’re thrilled to hear that Paul Mazza and our Gates Buick GMC team made your truck-buying process such a positive one. Paul’s dedication, along with the professionalism of Nick, Steve, and Chris in finance, is exactly the level of customer care we strive to deliver. We’re so glad you found the perfect truck and had such a smooth, enjoyable experience at Gates Buick GMC. Congratulations on your purchase, and we look forward to serving you again in the future!
FEEDING HILLS, MA
James B|2016 Buick Enclave
Confirmed Service Customer
10/7/2025
Mark took care of everything
10/7/2025
Thank you for the 5-star review! We’re thrilled to hear that Mark took care of everything and made your experience smooth and stress-free. At Gates GMC, our team is dedicated to providing top-notch customer service and ensuring every visit exceeds expectations. We appreciate your support and look forward to serving you again!
COLUMBIA, CT
Michael C|2015 GMC 2500HD Sierra
Confirmed Service Customer
10/17/2025
Excellent customer service. Provided accurate recommendations for future services required.
10/17/2025
Thank you for the 5-star review! We’re thrilled to hear you received excellent customer service and helpful, accurate recommendations for your vehicle’s future maintenance at Gates GMC in North Windham. Our team always strives to provide honest guidance and top-quality service to keep your vehicle running at its best. We appreciate your trust and look forward to serving you again!
MARLBOROUGH, CT
Lawrence B|2024 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
always have great service and if something is found, the service manager is right there to tell/ show you what the problem is and how to fix it
10/10/2025
Thank you for the 5-star review! ⭐ We’re so glad to hear you always receive great service at Gates GMC. Our service team and managers take pride in being transparent and informative, making sure you fully understand any issues and the best way to resolve them. We appreciate your trust and look forward to continuing to keep your GMC running smoothly for years to come! 🚗🔧 #GatesGMC #GMCService #CustomerCare
STURBRIDGE, MA
James B|2016 Buick Enclave
Confirmed Service Customer
10/16/2025
Was seen quickly. I have no complaints
10/16/2025
Thank you, James, for the 5-star review! We’re happy to hear you were seen quickly and had a smooth visit with Gates GMC in North Windham, CT. Our team works hard to provide prompt, professional, and hassle-free service every time. We appreciate your feedback and look forward to serving you again! 🚗⭐ #GatesGMC #NorthWindham #GreatService
COLUMBIA, CT
Theodore W|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
10/16/2025
Hudson was easy to work with, very knowledgeable, and best of all he wasn't a pushy salesman!
HUDSON GREENBERG
10/16/2025
Thank you for the 5-star review! We’re so glad to hear that working with Hudson made your experience at Gates GMC enjoyable and stress-free. Our team takes pride in providing a no-pressure, knowledgeable, and friendly car-buying experience. We appreciate your kind words and look forward to helping you again in the future! 🚗✨ #GatesGMC #CustomerService #CarBuyingMadeEasy
STORRS MANSFIELD, CT
Dylan J|2019 GMC 1500 Sierra
Confirmed Service Customer
9/18/2025
Great customer service and the service department was great an timely service and what was needed
9/18/2025
Thank you for your review! We’re happy to hear you received great customer service and that our service department provided timely and necessary care for your vehicle. At Gates GMC , we strive to make every visit smooth, efficient, and stress-free. We appreciate your trust and look forward to helping you again! 🚗👍
MANCHESTER, CT
Mark W|2021 GMC Acadia
Confirmed Service Customer
9/18/2025
Mark is friendly and honest with recommendations and feedback.
9/19/2025
We're so pleased to read your feedback about Mark! Thank you for recognizing his friendly demeanor and his honest approach to recommendations and feedback – that's exactly the kind of service we aim for at Gates GMC. We appreciate your 5-star review and look forward to assisting you again in the future!"
MARLBOROUGH, CT
Ryan S|2024 Buick Enclave
Confirmed Service Customer
9/18/2025
Friendly service.
9/19/2025
Thank you for the 5-star review for Gates GMC! ⭐ We’re so glad you enjoyed our friendly service, and we truly appreciate you choosing us for your automotive needs. We look forward to welcoming you back for your next visit! 🚙🔧
NORWICH, CT
Carol D|2022 Buick Encore
Confirmed Service Customer
10/17/2025
Service dept took my car on time for oil change. Mark explained everything. He was very courteous.
10/17/2025
Thank you, Carol, for the 5-star review! We're so glad to hear your visit to the Gates GMC Service Department in North Windham went smoothly. It’s great that Mark took your car in on time for the oil change, explained everything clearly, and provided courteous service. We truly appreciate your feedback and look forward to helping with your next GMC service or maintenance appointment!
NORTH GROSVENORDALE, CT
Brian C|2025 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
Professional service as always ..
10/21/2025
Thank you, Brian, for your 5-star review! We truly appreciate your kind words and continued trust in the Gates GMC Service Department. Our team is committed to delivering professional, reliable, and high-quality service every time you visit. It’s great to hear that our dedication to excellence continues to meet your expectations. We value your loyalty and look forward to keeping your vehicle in top condition for many miles to come. Thank you for choosing Gates GMC in North Windham!
COLCHESTER, CT
James B|2016 Buick Envision
Confirmed Service Customer
10/26/2025
Mark as usual was great. I was notified of an issue. It was taken care of without any problems.
10/27/2025
Thank you for your 5-star review! We’re so glad to hear that Mark once again provided you with excellent service and kept you informed every step of the way. At Gates GMC of North Windham, we take pride in handling any issues quickly and professionally to keep our customers on the road with confidence. We truly appreciate your trust and loyalty! 🚗⭐ #GatesGMC #FiveStarService #CustomerSatisfaction #GMCServiceExperts
COLUMBIA, CT
Edmund E|2022 GMC Yukon
Confirmed Service Customer
11/2/2025
First class all the way!
11/3/2025
Thank you, Edmund, for the 5-star review! We’re thrilled to hear that your experience at Gates GMC was first class all the way! Our team works hard to deliver exceptional service every visit, and feedback like yours means the world to us. We appreciate you choosing Gates GMC and look forward to welcoming you back again soon! 🚘⭐️
WINDHAM, CT
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
9/16/2025
I have always been extremely satisfied with the service at Gates GMC.
9/16/2025
Thank you for sharing your feedback! We’re glad to hear you’ve always been satisfied with the service at Gates GMC. We look forward to serving you again!
NORTH WINDHAM, CT
Ellen L|2024 Buick Encore GX
Confirmed Service Customer
9/16/2025
Great price, and they are always very nice!
9/16/2025
Thank you for sharing your experience! We’re thrilled to hear you received a great price and found our team to be friendly and helpful. At Gates GMC Nissan in North Windham, CT, we pride ourselves on offering competitive pricing and excellent customer service. We truly appreciate your support and look forward to serving you again!
MANSFIELD CENTER, CT
Jason G|2024 GMC Sierra 1500
Confirmed Service Customer
10/4/2025
Excellent customer service. Caleb is always professional and very helpful.
10/6/2025
Thank you, Jason! We’re glad to hear you received excellent customer service at Gates GMC. Caleb takes great pride in providing professional, helpful care, and we appreciate you recognizing his efforts. We look forward to serving your vehicle needs again soon!
NORWICH, CT
Gilberto O|2023 GMC Terrain
Confirmed Service Customer
10/25/2025
As always, great services, very good prices and speed of delivery.
10/27/2025
Thank you for your 5-star review! We’re thrilled to hear you’re consistently pleased with the great service, fair pricing, and quick turnaround at Gates GMC of North Windham. Our team works hard to provide efficient, high-quality care and value for every customer. We truly appreciate your continued trust and look forward to serving you again! 🚗⭐ #GatesGMC #FiveStarService #QualityAndValue #CustomerSatisfaction
WILLIMANTIC, CT
Heather R|2018 GMC Acadia
Confirmed Service Customer
10/29/2025
This week my Acadia was in for new tires and 2 new sensors. The team did an outstanding job, as always. I’ve been bringing my vehicle there for years.
10/29/2025
Thank you, Heather, for your wonderful 5-star review! We’re so glad to hear that your Acadia’s service went smoothly and that our team delivered the outstanding experience you’ve come to expect. We truly appreciate your loyalty and trust in Gates GMC over the years — it means a lot to us! 🚗💫 #GatesGMC #CustomerLoyalty #FiveStarService
CANTERBURY, CT
Norma V|2016 Chevrolet Trax
Confirmed Service Customer
11/4/2025
Very respectful if I want a new car it will be there
11/5/2025
Hi Norma! Thank you for the wonderful 5-star review! We’re so glad to hear that you felt respected and well taken care of during your visit. At Gates GMC of North Windham, we’re committed to delivering a comfortable and trustworthy experience every time. We truly appreciate your support and would be honored to help you when you're ready for your next new car! 🚘✨ Thanks again for choosing Gates GMC! 🙌
MANSFIELD CENTER, CT
Tricia C|2021 GMC 1500 Sierra
Confirmed Service Customer
11/7/2025
I had my 60,000 mile service and back brakes replaced. The service was great and they worked with me to reduce the cost of the service which was nice. As always my truck runs really great afterwards, i can't thank them enough for the work they provide and do.
11/7/2025
Hi Tricia! Thank you so much for the wonderful 5-star review and for choosing Gates GMC of North Windham for your 60,000-mile service and brake replacement! We’re thrilled to hear our service team took great care of you and helped reduce your service costs — we always strive to provide both quality and value. Knowing your truck is running great afterwards is exactly what we love to hear! We truly appreciate your continued trust in our team and look forward to helping you keep your GMC in top shape for many miles ahead. 🚘✨ — Your Gates GMC Service Team
WINDHAM, CT
George T|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Prompt and friendly service
10/20/2025
Thank you, George, for your 5-star review! We’re happy to hear you enjoyed our prompt and friendly service at Gates GMC of North Windham. Our team takes pride in delivering efficient and courteous care to every customer. We appreciate your support and look forward to serving you again! 🚗⭐
PRESTON, CT
George T|2024 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Prompt and courteous service, comfortable waiting area
10/31/2025
Thank you, George, for your 5-star review! We’re so glad to hear you enjoyed our prompt and courteous service, as well as the comfortable waiting area here at Gates GMC of North Windham. Our team takes pride in providing a welcoming environment and efficient service for every guest. We appreciate your support and look forward to serving you again! 🚗✨
PRESTON, CT
Randal D|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
11/5/2025
It was a pleasure buying my new truck at Gates GMC. Everyone was very friendly and professional as soon as we walked in the door. My sales rep was Martin Quinones right from the get go I felt very comfortable and not pressured at all from him. Martin is like a big Teddy bear with a great sense of humor and very professional and very knowledgeable about my truck he made the whole experience of buying my truck a breeze and made me feel very comfortable purchasing my new 2026 GMC AT4 HD 3500 Crew cab. I will definitely recommend Martin to anyone i know that is in the market for a new vehicle. Thank you Martin and the whole team at Gates GMC for making me feel very comfortable and not pressured at all during the whole process of purchasing my new truck!
MARTIN QUINONES
11/5/2025
Hi Randal! Thank you so much for the fantastic 5-star review and for choosing Gates GMC of N Windham for your new 2026 GMC AT4 HD 3500 Crew Cab! 🚘🔥 We’re thrilled to hear that Martin Quinones made your truck-buying experience so enjoyable. His friendly, professional approach and product knowledge are exactly what we pride ourselves on — and we love hearing that you felt comfortable and never pressured throughout the process. Your recommendation means the world to us, and we’re grateful for the trust you placed in our team. We hope you enjoy every mile in your incredible new GMC truck, and we look forward to welcoming you back for anything you need in the future! Thank you again from Martin and all of us here at Gates GMC of North Windham! 🙌
LISBON, CT
Erin C|2021 GMC Acadia
Confirmed Service Customer
11/7/2025
Very nice staff!!!! Wonderful, not stressful experience.
11/7/2025
Hi Erin! Thank you for the fantastic feedback! Our Gates GMC Service Team is dedicated to delivering a friendly, stress-free experience, and we’re so glad our staff made your visit wonderful. We truly appreciate you choosing Gates GMC for your vehicle service and look forward to helping you again next time!
GROTON, CT
James B|2016 Buick Enclave
Confirmed Service Customer
11/13/2025
Met promptly and everything was went smoothly. Staff is very friendly
11/14/2025
Thank you, James! We’re thrilled to hear that you were met promptly and that everything went smoothly during your visit. Our friendly staff at Gates GMC is always committed to providing a seamless, welcoming experience. We truly appreciate your 5-star review and look forward to serving you again!
COLUMBIA, CT
Donald M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/26/2025
Great Work
9/26/2025
Thank you so much for the 5-star review! 🌟 We’re thrilled to hear your feedback and truly appreciate you taking the time to share it. Our team works hard to deliver great service, and it means a lot to know it shows. We look forward to helping you again in the future! 🚗💯
NORTH FRANKLIN, CT
John N|2020 GMC 2500HD Sierra
Confirmed Service Customer
10/8/2025
X
10/8/2025
Thank you for your 5-star rating! We’re so glad to hear you had a great experience at Gates GMC. Our team takes pride in providing exceptional customer service and helping you with all your vehicle needs. We appreciate your support and look forward to serving you again!
TOLLAND, CT
Conor L|2025 GMC Yukon XL 1500
Confirmed Sales Customer
10/16/2025
Working with Martin was the easiest and most stress free buying experience I’ve had over 30 years
MARTIN QUINONES
10/16/2025
Thank you, Conor, for the 5-star review! We’re thrilled to hear that working with Martin at Gates GMC in North Windham made your car-buying experience the easiest and most stress-free in over 30 years. Our team takes pride in providing transparent, friendly, and hassle-free service. Enjoy your new vehicle, and we look forward to helping you again in the future! 🚗⭐ #GatesGMC #NorthWindham #CarBuyingMadeEasy
MADISON, CT
Harold M|2015 Chevrolet Impala
Confirmed Service Customer
10/23/2025
They did a great job with my car
10/23/2025
Thank you, Harold, for the 5-star review! We’re happy to hear that our team did a great job with your car. At Gates GMC of North Windham, we take pride in delivering quality service and keeping your vehicle running its best. We appreciate your trust and look forward to helping you again at your next visit! 🚗⭐
WILLIMANTIC, CT
Harold S|2025 GMC Canyon
Confirmed Sales Customer
11/21/2025
The experience was different than I had ever had at a dealer ship. The sales man Paul went all out to make sure I new what my choices wear and helped me all the way threw. In most cases he went out of his way so I'd understand all my choices. I finally decided to lease instead of buying and that all had to do with my age if something would happen to me. I'm very happy I went to the GMC Nisan in Ct. Every on was kind and helpful. I thank you all. Harold Stark
PAUL MAZZA
12/1/2025
Thank you, Harold, for sharing your thoughtful review! We’re so glad to hear that your experience at Gates GMC Nissan in CT was unlike any other dealership visit. Paul’s commitment to helping customers understand every option and feel confident in their decisions is something we’re truly proud of. It’s wonderful to know he supported you every step of the way and helped you choose the lease option that felt right for your needs. Our entire team strives to create a kind, helpful, and stress-free environment, and we’re grateful you felt that throughout your visit. Thank you again for choosing Gates GMC Nissan—we’re honored to have earned your trust and look forward to assisting you in the future!
FEEDING HILLS, MA
Jeffrey S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
The team of people were very polite and accommodating. I never felt pressured in to purchasing my vehicle. They showed me options on 4 different trucks until we decided on the one I purchased.
MATHEUS CANIDO
12/3/2025
Thank you, Jeffrey — we really appreciate the 5-star review! We’re glad our team was polite, accommodating, and made your truck purchase a no-pressure experience. It’s great to hear we could show you multiple truck options until you found the perfect fit. At Gates GMC, we pride ourselves on personalized service, a wide selection of trucks, and helping customers make confident decisions. Thanks again for choosing us — enjoy your new truck! If you need anything (service, accessories, or questions about your purchase), give Matheus or our team a call — we’re here to help. 🚗⭐
PLAINFIELD, CT
David B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/25/2025
Excellent experience, everyone is extremely professional and found answers to my questions, if they didn’t already know them. Definitely a much better experience than our local GMC dealership, glad we made the trip and dealt with Paul Mazza.
PAUL MAZZA
9/25/2025
Thank you for sharing your experience! We’re thrilled to hear that Paul Mazza and our team were able to provide you with professional service and the answers you needed. It’s great to know the trip was worth it and that we could give you a better experience than your local dealership. We truly appreciate your trust in Gates GMC and look forward to helping you again in the future!
SOUTH WINDSOR, CT
Tricia C|2021 GMC 1500 Sierra
Confirmed Service Customer
10/14/2025
Showed up on the wrong day for my appointment but the service department were kind enough to squeeze me in.
10/15/2025
Thank you for sharing your experience! We’re glad our Gates GMC service team was able to accommodate you, even when your appointment time didn’t line up. Our goal is always to provide friendly, flexible, and efficient service for every customer. We appreciate you choosing Gates GMC and look forward to assisting you again!
WINDHAM, CT
Joseph W|2017 GMC 1500 Sierra
Confirmed Service Customer
10/22/2025
Mark, Shane and the gentleman that does alignments were awesome!
10/23/2025
Thank you, Joseph, for the fantastic 5-star review! We’re so glad to hear that Mark, Shane, and our alignment specialist delivered awesome service. At Gates GMC of North Windham, our team takes pride in providing professional, friendly, and efficient care for every customer. We truly appreciate your feedback and look forward to serving you again! 🚗⭐
COLCHESTER, CT
Ronald B|2023 GMC Sierra 1500
Confirmed Service Customer
11/10/2025
Clean and quick
11/10/2025
Thank you, Ronald, for the 5-star review! We’re glad to hear you found our service clean and quick. At Gates GMC of North Windham, we take pride in providing fast, professional, and high-quality service for every customer. We appreciate your support and look forward to seeing you again! 🚗✨
CAVENDISH, VT
Joe S|2022 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
Fast excellent service
12/8/2025
Thank you, Joe, for the 5-star review! We’re thrilled to hear you received fast, excellent service at Gates GMC. Our team works hard to provide efficient, high-quality care for every customer, and we appreciate you choosing us. We look forward to serving you again!
WILLINGTON, CT
James B|2016 Buick Enclave
Confirmed Service Customer
12/6/2025
Things went smoothly. Mark explained everything
12/8/2025
Thank you, James, for the 5-star review! We’re glad to hear everything went smoothly and that Mark took the time to explain everything clearly. Providing transparent, professional service is something we take pride in here at Gates GMC, and we’re grateful for the opportunity to assist you. We look forward to helping you with your next visit!
COLUMBIA, CT
Caryl G|2019 Buick Envision
Confirmed Service Customer
12/10/2025
Upon arrival I was immediately greeted by the service advisor and directed to the service desk. After explaining the service I wanted, I was directed to the waiting area. When service was completed the service advisor explained what was done. I trust Gates GMC!
12/10/2025
hank you for the wonderful 5-star review! We’re glad to hear that our service team greeted you promptly and guided you through each step of your visit. It’s great to know the advisor clearly explained the work completed and that you feel confident trusting Gates GMC with your vehicle. We truly appreciate your support and look forward to serving you again! 🚗🔧
TOLLAND, CT
Henrik P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/28/2025
Very friendly yet professional staff. Not pushy but ready and willing to work with me. Possibly the best experience I have ever had buying a new car.
JIMMIE PATTERSON
10/28/2025
Thank you for the fantastic 5-star review! We're thrilled to hear that our team made your car-buying experience such a positive one. At Gates GMC of North Windham, we pride ourselves on providing friendly, professional, and pressure-free service so our customers can feel confident and comfortable every step of the way. We truly appreciate your kind words and look forward to helping you with all your future automotive needs! 🚗💙 #GatesGMC #CarBuyingMadeEasy #NorthWindhamDealership
BONDVILLE, VT
Jessica S|2025 GMC Terrain
Confirmed Service Customer
10/28/2025
It was great
10/28/2025
Thank you, Jessica, for your 5-star review! We’re so glad to hear that you had a great experience at Gates GMC of North Windham. Our team works hard to provide excellent customer service and a smooth experience every time. We truly appreciate your support and look forward to seeing you again! 🚗✨ #GatesGMC #NorthWindham #GreatCustomerService
STERLING, CT
Karen V|2021 GMC Yukon XL
Confirmed Service Customer
11/12/2025
Great
11/12/2025
Thank you for the 5-star rating! We’re thrilled to know you had a great experience at Gates GMC of North Windham. Our team truly appreciates your support and looks forward to serving you again for all your automotive needs! 🚗⭐ #GatesGMC #GreatService #HappyCustomer
COLUMBIA, CT
Peter J|2023 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
good service as usual.
11/17/2025
Thank you for the great review! We’re glad to hear you received good service as usual here at Gates GMC. Our team works hard to provide reliable, friendly, and efficient automotive service every time you visit. We appreciate your loyalty and look forward to serving you again soon! If you ever need maintenance, repairs, or have questions about your GMC vehicle, we’re always here to help.
BALTIC, CT
Joseph S|2014 GMC 2500HD Sierra
Confirmed Service Customer
11/20/2025
Excellent service
11/20/2025
Thank you, Joseph, for the 5-star review! We’re thrilled to hear you received excellent service at Gates GMC. Our team works hard to deliver a smooth, friendly, and professional experience for every visit. We truly appreciate you choosing Gates GMC and look forward to serving you again!
WILLINGTON, CT
Richard R|2021 Buick Encore GX
Confirmed Service Customer
11/20/2025
Service was extremely prompt. Personnel very courteous and knowledgeable.
11/20/2025
Thank you for the 5-star review! We’re glad to hear that our service was extremely prompt and that our team was courteous and knowledgeable. Providing efficient, professional care is always a priority here at Gates. We appreciate your feedback and look forward to assisting you again!
SOUTHBRIDGE, MA
Sharon L|2019 GMC 1500 Sierra
Confirmed Service Customer
12/13/2025
Fast service
12/15/2025
Thank you for the 5-star review! We’re happy to hear you experienced fast, efficient service at Gates GMC. Our service team works hard to get you back on the road quickly while providing top-quality care. We appreciate your business and look forward to assisting you again!
WILLIMANTIC, CT
Wayne M|2023 GMC Sierra 1500
Confirmed Service Customer
10/14/2025
Always a great experience at Gates
10/14/2025
Thank you, Wayne! We’re so glad to hear you always have a great experience at Gates GMC. Our team truly appreciates your loyalty and trust, and we’re proud to continue delivering the top-notch service you deserve. We look forward to seeing you again soon! 🚗⭐ #GatesGMC #CustomerSatisfaction #GreatService
NORWICH, CT
Danielle P|2022 Buick Encore
Confirmed Service Customer
10/16/2025
Friendly and welcoming staff Very thorough explaining things of your vehicle
10/16/2025
Thank you for sharing your feedback! We’re glad to hear our friendly and welcoming staff made you feel comfortable and took the time to thoroughly explain everything about your vehicle. At Gates GMC in North Windham, we pride ourselves on honest communication and top-quality service. We appreciate your trust and look forward to seeing you again!
PORTLAND, CT
Jeffrey G|2019 GMC 1500 Sierra
Confirmed Service Customer
10/29/2025
Service has always been great at Gates. Mark M.does a great job coordinating my service appointments for maximum convenience. He always keeps me informed of the progress because I usually wait. Service techs have always done a great job.
10/29/2025
Thank you, Jeffrey, for your fantastic 5-star review! We’re thrilled to hear that you’ve consistently received great service at Gates GMC. Mark M. and our entire service team work hard to ensure every visit is convenient, transparent, and efficient. We truly appreciate your loyalty and trust — and we’re glad you can count on us every time! 🚗⭐ #GatesGMC #TopRatedService #CustomerSatisfaction
Storrs, CT
Sandra T|2019 GMC Acadia
Confirmed Service Customer
11/3/2025
Service is always good. Mark always lets me know what to expect when I bring my car in.
11/3/2025
Thank you so much, Sandra, for the wonderful 5-star review! We’re thrilled to hear that you consistently receive great service here at Gates GMC. Mark will be happy to know that his clear communication and updates help make your service visits smooth and stress-free. We truly appreciate your loyalty and look forward to continuing to take great care of you and your vehicle! 🚗⭐️
WINDHAM, CT
Robert A|2026 GMC Terrain
Confirmed Sales Customer
12/3/2025
Martin always does a great job
MARTIN QUINONES
12/3/2025
Thank you for the 5-star review! We’re thrilled to hear that Martin always does a great job. At Gates, we pride ourselves on delivering reliable, friendly service, and it’s wonderful to know Martin continues to meet your expectations. We appreciate your support and look forward to serving you again!
AMSTON, CT
Raymond B|2012 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
My truck was very hard to diagnose but Mark And his service tech fixed it and it runs like It’s brand new👍
12/15/2025
Thank you, Raymond, for the 5-star review! We’re thrilled to hear that Mark and our GMC service technicians were able to diagnose and repair your truck, even with a challenging issue. Getting your GMC truck back to running like new is exactly what we strive for. We truly appreciate your trust in Gates GMC, and we look forward to taking care of your truck again in the future! 👍🚙
HANOVER, CT
Kevin H|2015 GMC 1500 Sierra
Confirmed Service Customer
11/9/2025
Expectations for all the work required
11/10/2025
Thank you, Kevin, for your 5-star review! We’re so glad to hear that our team at Gates GMC of North Windham met your expectations and delivered the quality service you deserve. We take pride in completing every job with care, attention to detail, and a commitment to customer satisfaction. We appreciate your trust and look forward to helping with all your future automotive needs! 🚗⭐ #GatesGMC #NorthWindham #QualityService
SALEM, CT
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
The GM Service Department at Gates GMC is Top Notch.
11/20/2025
Thank you, Robert, for the 5-star review! We’re thrilled to hear you found the GM Service Department at Gates GMC to be top-notch. Our team works hard to deliver reliable, professional service, and it’s always great to see that effort recognized. We truly appreciate your support and look forward to assisting you again soon!
NORTH WINDHAM, CT
Brian K|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
Awesome experience at Gates . Love the new GMC Terrain . Thanks Nick in sales and Chris in finance , you guys are all stars.
NICHOLAS FLORENTINO
12/2/2025
Thank you, Brian, for the fantastic 5-star review! We’re thrilled to hear you had an awesome experience at Gates GMC and that you’re loving your new GMC Terrain. Nick in Sales and Chris in Finance will be delighted to know they made your visit exceptional — they truly are stars on our team. We appreciate you choosing Gates and look forward to supporting you throughout your GMC ownership! 🚗⭐
VERNON, CT
Serge D|2020 Buick Encore GX
Confirmed Service Customer
12/2/2025
Excellent as usual and very helpful .
12/3/2025
Thank you, Serge, for the 5-star review! We’re thrilled to hear that your experience with us was excellent as usual and that our team was very helpful. Providing reliable, friendly service is what we strive for every day. We truly appreciate your continued trust and look forward to assisting you again at Gates GMC! 🙌
NORTH WINDHAM, CT
Michael K|2023 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
Great job on time
12/12/2025
Thank you for the 5-star review! We’re glad to hear your service was completed on time and met your expectations. At Gates GMC, we’re committed to providing reliable, efficient, and professional automotive care every visit. We truly appreciate your support and look forward to helping you again!
MANSFIELD CENTER, CT
Kyle H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/12/2025
Not stressful
MATHEUS CANIDO
12/12/2025
Thank you, Kyle, for the 5-star review! We're thrilled to hear that your purchase of the 2026 GMC Sierra was not stressful and that our team made the process smooth and easy. Providing a relaxed, pressure-free buying experience is what we strive for at Gates GMC. Enjoy your new Sierra, and thank you for choosing us!
COLUMBIA, CT
Kevin H|2015 GMC 1500 Sierra
Confirmed Service Customer
12/19/2025
Mark in the service group consistently provides options and guidance allowing for informed decisions!
12/19/2025
Thank you, Kevin, for the 5-star review! We truly appreciate you taking the time to recognize Mark in our Service Department. Providing clear options, honest guidance, and helping our customers make informed decisions is always our goal at Gates GMC Nissan. We’re glad Mark continues to deliver the professional and dependable service you deserve. Thank you for trusting us with your vehicle—we look forward to assisting you again in the future! 🚗⭐
SALEM, CT
Roger B|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/30/2025
Mark and his team continue to provide excellent service! They are knowledgeable, professional, timely and friendly! Thank you!
10/30/2025
Thank you, Roger, for your wonderful 5-star review! We’re thrilled to hear that Mark and the Gates GMC service team continue to deliver excellent, professional, and friendly service. Providing timely, knowledgeable care for our customers is always our top priority. We appreciate your loyalty and look forward to serving you again at Gates GMC in North Windham! 🚗✨
ANDOVER, CT
John H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/6/2025
Worked together on my trade-in and my new GMC truck.
DANIEL BOURGET
11/7/2025
Hi John! Thank you for the great review and for choosing Gates GMC of North Windham for your trade-in and new GMC truck purchase! We’re so glad our team could work together with you to make the process smooth and enjoyable. We appreciate your business and hope you love every mile in your new GMC! 🚘🔥
STONINGTON, CT
Morgan L|2021 GMC Canyon
Confirmed Service Customer
11/24/2025
As always it was a great experience. Mark Miner was able to show me the sale on tires going on and I will be purchasing them! Thank you Mark! Morgan
12/1/2025
Thank you, Morgan! We’re glad to hear you had another great experience at Gates GMC. Mark Miner is dedicated to helping our customers find the best service and value, and we’re happy he was able to show you the current tire sale. We appreciate your loyalty and look forward to helping you with your new tires soon. Thank you for choosing Gates GMC!
LEBANON, CT
Darlene H|2019 Buick Envision
Confirmed Service Customer
12/8/2025
Knowledgeable and friendly staff especially Caleb in service. They take wonderful care of my Buick.
12/9/2025
Thank you, Darlene, for the fantastic 5-star review! We’re thrilled to hear that Caleb and our knowledgeable, friendly service team take such great care of your Buick. Providing trusted service and a positive experience is always our priority. We truly appreciate you choosing Gates GMC and look forward to serving you again!
PLAINFIELD, CT
Kent C|2025 GMC Sierra 1500
Confirmed Sales Customer
12/26/2025
This is my 3rd truck with Gates all with Nick. I can’t express enough how superior his costumer service is. Very professional and saves me a lot of time and money.
NICHOLAS FLORENTINO
12/26/2025
Thank you, Kent, for the 5-star review and for your continued loyalty to Gates! ⭐ We’re honored to have earned your trust for your third truck purchase, and it’s great to hear that Nick continues to provide superior customer service. His professionalism and commitment to saving you time and money truly reflect the Gates experience. We appreciate your business and look forward to assisting you again for all your future truck sales and service needs! 🚘👏
COLCHESTER, CT
David C|2024 GMC Yukon XL 1500
Confirmed Service Customer
1/7/2026
Everything was very smooth and punctual.
1/7/2026
Thank you for the 5-star review, David! We’re glad to hear your experience at Gates GMC was smooth and punctual. Our team works hard to provide an efficient, hassle-free process from start to finish, and your feedback truly means a lot to us. We appreciate your trust in Gates GMC and look forward to assisting you again for your future sales and service needs!
POMFRET CENTER, CT
Lucinda S|2026 GMC Yukon XL 1500
Confirmed Sales Customer
11/17/2025
Friendly, confident, employees, who answered of all our questions and expedited our purchase as we requested. Thanks, JP
JIMMIE PATTERSON
11/18/2025
Hi Lucinda, Thank you for the 5-star review! We’re glad our friendly and confident team at Gates GMC of North Windham was able to answer all your questions and expedite your purchase as requested. We appreciate you choosing us, and JP sends his thanks as well! Enjoy your new vehicle! 🚗✨
NORTH FRANKLIN, CT
Robert D|2024 Buick Enclave
Confirmed Service Customer
11/21/2025
Always a pleasant and positive experience to have service performed at this at the dealership.
12/1/2025
Thank you for your great review! We’re delighted to hear that you always have a pleasant and positive experience when having your vehicle serviced at Gates GMC. Our team is committed to providing reliable, friendly, and professional service at every visit. We truly appreciate your continued trust and look forward to helping you again soon!
MOOSUP, CT
Gilberto O|2019 Buick Encore
Confirmed Service Customer
12/22/2025
They provided excellent service, great price and expedient speed of delivery.
12/23/2025
Thank you, Gilberto, for the ⭐⭐⭐⭐⭐ rating! We’re thrilled to hear you had an excellent experience with Gates GMC in North Windham, CT. Providing great pricing, outstanding service, and a fast, efficient delivery is always our goal. We truly appreciate your business and look forward to helping you again in the future!
WILLIMANTIC, CT
Lawrence T|2016 GMC 1500 Sierra
Confirmed Service Customer
1/13/2026
As a mechanic myself, this was the first time I’ve ever had my vehicle serviced by someone else. Everything went smooth. Very professional, pleasant and accommodating. Clean.
1/13/2026
Thank you for the 5-star review! Coming from a mechanic, your feedback truly means a lot to us. We’re glad to hear your service visit went smoothly and that our team provided a professional, pleasant, and accommodating experience in a clean environment. At Gates, we take great pride in delivering high-quality automotive service you can trust. We appreciate your confidence in our service department and look forward to assisting you again in the future!
ASHFORD, CT
Lawrence V|2022 GMC Yukon
Confirmed Service Customer
1/13/2026
Always a great experience with Mark and the Service Team at Gates. I feel like I am a valued customer no matter what the visit entails.. always very professional, prompt, and courteous.
1/13/2026
Thank you for the 5-star review! Coming from a mechanic, your feedback truly means a lot to us. We’re glad to hear your service visit went smoothly and that our team provided a professional, pleasant, and accommodating experience in a clean environment. At Gates, we take great pride in delivering high-quality automotive service you can trust. We appreciate your confidence in our service department and look forward to assisting you again in the future!
BOLTON, CT
Richard K|2017 GMC 1500 Sierra
Confirmed Service Customer
1/20/2026
Great team to work with.
1/20/2026
Thank you, Richard, for the ⭐⭐⭐⭐⭐ review! We truly appreciate your kind words and are thrilled to hear you had a great experience with the team at Gates GMC. Providing excellent customer service and making every visit a positive one is always our goal. We look forward to working with you again and helping with all your GMC sales and service needs in the future! 🚗✨
COVENTRY, CT
Mark B|2026 GMC Sierra 1500
Confirmed Sales Customer
12/18/2025
Nice ,clean, friendly, dealership. Paul Bacon is a professional and was honest and helpful as was the Finance staff, Chris Messier. I have been doing business there for almost 5 years and will continue. I will recommend my family and friends to give you a try. Service department , Jen and crew, have been good as well. Merry Christmas!!
PAUL BACON
12/18/2025
Thank you, Mark, for your wonderful 5-star review! We truly appreciate your loyalty over the past five years and your continued trust in Gates GMC Nissan. It’s great to hear that you had a nice experience at our clean and friendly dealership and that Paul Bacon provided professional, honest, and helpful service. We’re also glad Chris Messier and our finance team made the process smooth, and that Jen and our service department crew continue to take great care of you. Your recommendation to family and friends means the world to us. Thank you for choosing Gates, and we look forward to serving you for many years to come. Merry Christmas and Happy Holidays! 🎄🚗
COLCHESTER, CT
Jeffrey B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/9/2026
Always an excellent service experience with Mark Minor at Gates. Good listener & great at explaining automotive issues in understandable terms. Their service is one of the main reasons that I keep coming back and keep purchasing my trucks at Gates since 1998. JeffB.
1/9/2026
Thank you, Jeff, for your continued loyalty to Gates since 1998! We’re glad to hear that Mark Minor consistently provides excellent service by listening carefully and clearly explaining automotive needs. Our service team at Gates takes pride in delivering a trusted, professional experience that keeps our customers coming back. We truly appreciate your support and look forward to serving you for many more years.
BROOKLYN, CT
Kevin F|2019 Buick Envision
Confirmed Service Customer
1/15/2026
Caleb did a great job with helping me with my appointment, and the technician did well with my vehicle service.
1/16/2026
Thank you, Kevin, for the 5-star review and for choosing Gates GMC! We’re thrilled to hear that Caleb provided excellent assistance with your appointment and that our service technician took great care of your vehicle. Our team is committed to delivering professional, reliable GMC service and customer care every visit. We truly appreciate your support and look forward to welcoming you back to Gates GMC again soon!
MANCHESTER, CT
Gloria W|2021 Buick Encore GX
Confirmed Service Customer
1/26/2026
Excellent friendly service
1/27/2026
Thank you so much for your 5-star review, Gloria! ⭐ We truly appreciate you choosing Gates GMC and taking the time to share your experience. Our team is dedicated to providing excellent, friendly customer service every visit, and we're thrilled to hear we met your expectations. We look forward to welcoming you back for all your GMC sales and service needs in the future!
NORTH GROSVENORDALE, CT
Lawrence B|2024 GMC Sierra 1500
Confirmed Service Customer
2/6/2026
I like Mark Minor because he always explains what will happen and why, and what at times he suggest should be looked at in the future. All work is always done and completed in a timely matter, including receiving the truck back, washed and vacuumed inside,, A nice extra touch from this dealership.
MARK W
2/6/2026
Thank you for the 5-star review! ⭐ We truly appreciate you taking the time to share your experience with Gates GMC. Mark Minor is a valued member of our service team, and we’re glad to hear he consistently explains the process clearly, offers helpful future recommendations, and keeps everything running smoothly. It’s great to know your service was completed in a timely manner—and that you enjoyed the extra touch of receiving your truck washed and vacuumed. We’re proud to provide transparent, high-quality GMC service in North Windham, CT, and we look forward to taking care of your truck again!
STURBRIDGE, MA
David P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/19/2025
Staff was friendly and courteous. Took time to answer my questions and any concerns.
11/20/2025
Thank you, David, for the great review! We’re glad to hear our Gates GMC staff was friendly, courteous, and took the time to answer all your questions and concerns. Providing clear communication and exceptional customer service is always our top priority. We appreciate you choosing Gates GMC, and we look forward to helping you again at your next visit!
PRESTON, CT
Rosemary S|2018 Buick Encore
Confirmed Service Customer
11/19/2025
Caleb and team always take great care of me and my Buick
11/20/2025
Thank you so much, Rosemary, for the 5-star review! ⭐ We truly appreciate your kind words. Caleb and the entire Gates GMC team are thrilled to hear that you always feel well taken care of and that your Buick is in great hands with us. Providing reliable service and exceptional customer care is what we strive for every day. Thanks for choosing Gates GMC—we look forward to continuing to keep you and your Buick running smoothly! 🚗💙
WINDHAM, CT
Morgan L|2021 GMC Canyon
Confirmed Service Customer
12/17/2025
I want to thank Mark and Kaleb in the service department and for the mechanic that found the crack in my rim! Safety first!! I was able to get 4 new tires and they found a new rim for me in Danbury. Thanks everyone at Gates for your great care. Happy Holidays, Morgan LeDoyt
12/17/2025
Thank you so much, Morgan, for the 5-star review! We truly appreciate you trusting the Gates service department with your vehicle. Mark, Kaleb, and our skilled technician are glad they were able to identify the cracked rim and prioritize your safety. We’re happy we could help you get four new tires and source a replacement rim so quickly. Your kind words mean a lot to our entire team. Thank you for choosing Gates, and we wish you a safe and happy holiday season! 🎄🚗
LEBANON, CT
Edmund C|2016 GMC Acadia
Confirmed Service Customer
1/8/2026
Once again great service, fast and reliable.
1/8/2026
Thank you for the 5-star review! We’re happy to hear that once again you received great, fast, and reliable service. Providing consistent, dependable service is something our team takes great pride in. We truly appreciate your continued trust and look forward to serving you again on your next visit! ⭐🚗
VERNON, CT
James P|2025 GMC Canyon
Confirmed Service Customer
1/14/2026
Mark was very friendly and answered all of my questions. It was a good experience.
1/14/2026
Thank you, James, for the 5-star review! We’re glad to hear you had a good experience and that Mark was friendly, helpful, and took the time to answer all of your questions. At Gates, we strive to provide clear communication and excellent customer service every step of the way. We appreciate your feedback and look forward to welcoming you back again soon! ⭐🚘
LISBON, CT
John B|2018 GMC Canyon
Confirmed Service Customer
2/9/2026
We have a 2015 & a 2018 Canyon... Over the years service team Mark & Caleb, and Techs Jeremy, Jacobb & Drew continue to provide maintenance and repairs that we can depend on, as we travel frequently out of state. And they do not oversell: last visit for oil/filter change we also asked for new air filter, but advised it looked clean, do we really want a new one? Care for our vehicle like it was their own, plus they keep you informed on work in progress. And the complimentary car wash was really nice this time of year.
MARK W
2/10/2026
Thank you, John, for the ⭐⭐⭐⭐⭐ review and for trusting Gates GMC with both your 2015 and 2018 Canyon! We truly appreciate your loyalty over the years. We’re proud to hear that Mark, Caleb, and our technicians—Jeremy, Jacobb, and Drew—continue to provide dependable maintenance and repair service you can count on, especially when you’re traveling out of state. Transparency and honesty are extremely important to us, so we’re glad you noticed our no-pressure approach and commitment to only recommending what your vehicle truly needs. Keeping you informed throughout the service process, treating your vehicle like our own, and adding thoughtful touches like a complimentary car wash are all part of the Gates GMC service experience. Thank you again for your kind words and continued confidence in our service team—we look forward to seeing you again when your Canyon is ready for its next visit! 🚘✨ Tools
COLCHESTER, CT
Brenda N|2024 GMC Terrain
Confirmed Service Customer
1/17/2026
I love having my car serviced here. They go the extra mile. They are very thorough and explain everything. When they're done, I jump into my freshly clean car.
1/19/2026
Thank you, Brenda, for the 5-star review and for trusting Gates GMC with your vehicle service! We’re thrilled to hear that our service team goes the extra mile, takes time to thoroughly explain everything, and returns your vehicle clean and ready to go. Providing transparent, high-quality GMC service and maintenance is always our priority. We truly appreciate your loyalty and look forward to keeping your car running at its best for years to come! 🚗✨
HEBRON, CT
Phillip M|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
JP listened, offered and prepared the exact vehicle wanted, presented the truth, answered every question with specific visual detail, revealed the app, sirius xm, vehicle features, facilty features, complimentary services, welcomed me to the Gates family and spoke of future possibilities. What stands out most is the demeanor of JP, which is customer focused, not JP focused, is, without a hint of hesitation, responsive in action, demonstrating the true power of listening. My experience with JP could not have been improved. There was no opportunity for misunderstanding in existence during any interaction with JP.
JIMMIE PATTERSON
1/22/2026
Thank you so much, Phillip, for taking the time to share such a thoughtful and detailed 5-star review! We’re thrilled to hear that JP provided a truly customer-focused, transparent, and informative experience from start to finish. At Gates, we pride ourselves on listening first, presenting honest information, and helping our guests explore every feature, service, and benefit available to them. We’re honored to welcome you to the Gates family and appreciate your kind words about our facility, complimentary services, and the personalized attention you received. Enjoy your new vehicle, and we look forward to assisting you with all of your future automotive needs here at Gates!
CRANSTON, RI
Jason G|2024 GMC Sierra 1500
Confirmed Service Customer
1/28/2026
Caleb always provides exceptional customer service. Work was done on time as described.
1/28/2026
Thank you, Jason, for your 5-star review! We truly appreciate you choosing Gates GMC and taking the time to recognize Caleb’s exceptional customer service. We’re glad to hear your service was completed on time and exactly as described. Our team in North Windham, CT looks forward to continuing to provide you with reliable, professional GMC service for all your vehicle needs. 🚗⭐
NORWICH, CT
Corey K|2022 Chevrolet Colorado
Confirmed Service Customer
2/18/2026
Mark is great at his job
MARK W
2/19/2026
Thank you so much for the 5-star review and for recognizing Mark! ⭐ At Gates GMC, we’re proud to have team members like Mark who are dedicated to delivering exceptional customer service every step of the way. Whether it’s routine maintenance or more in-depth vehicle service, Mark works hard to ensure every customer has a smooth, professional, and stress-free experience. We truly appreciate you choosing Gates GMC for your automotive needs and look forward to serving you again for all your GMC sales and service needs!
COVENTRY, CT
Phillip C|2024 Buick Encore GX
Confirmed Service Customer
1/9/2026
My service appointment went exactly as scheduled.
1/9/2026
Thank you for the 5-star review! We’re thrilled to hear your service appointment went exactly as scheduled. At Gates, we pride ourselves on providing timely, efficient, and reliable automotive service to keep your vehicle running at its best. We truly appreciate your trust in our service team and look forward to assisting you again in the future! ⭐⭐⭐⭐⭐
WILLIMANTIC, CT
Shante P|2020 Chevrolet Traverse
Confirmed Service Customer
1/20/2026
Always friendly and personable service.
1/20/2026
Thank you for the 5-star review! ⭐ We truly appreciate your kind words about the friendly and personable service you received at Gates GMC. Our team is dedicated to providing a welcoming, professional experience every time you visit. We look forward to serving you again and keeping your GMC running at its best!
COVENTRY, CT
Russell R|2023 GMC Sierra 1500
Confirmed Service Customer
1/24/2026
I had a recent unfortunate situation with my transmission that was addressed by this remarkable service personnel immediately. Everything from warranty paperwork, supplying a replacement vehicle, and correcting the problem was professionally done with awesome customer courtesy. This was a job well done. Thank you all, including Mark.
1/26/2026
Thank you, Russell, for your outstanding 5-star review of Gates GMC! We truly appreciate you trusting our Gates GMC Service Department with your transmission repair. We're thrilled to hear that our team, especially Mark, was able to quickly handle your warranty paperwork, provide a replacement vehicle, and resolve the issue with professionalism and exceptional customer care. Your satisfaction means everything to us, and we’re proud to deliver reliable GMC service, transmission repair, and customer-first support every visit. Thank you for being part of the Gates GMC family—we look forward to keeping your GMC running at its best for years to come! ⭐🚗
BOZRAH, CT
Rob M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/3/2026
Simple oil change, always friendly and prompt.
MARK W
2/5/2026
Thank you, Rob, for the 5-star review! We’re glad to hear your oil change at Gates GMC of North Windham was quick, friendly, and prompt. Our service team takes pride in providing efficient, professional service every visit. We appreciate your continued trust and look forward to seeing you again for your next service appointment! ⭐🚘
CANTERBURY, CT
Kristin S|2020 GMC Yukon XL
Confirmed Service Customer
2/6/2026
Always great experience. Mark in service is amazing and Ron the driver always pleasant when need a ride
MARK W
2/6/2026
Thank you for the 5-star review! ⭐ We’re so happy to hear you always have a great experience at Gates GMC. Mark in our service department truly goes above and beyond, and we’re glad his dedication shows. It’s also wonderful to hear that Ron, our driver, makes your visits even easier with friendly and reliable transportation. We appreciate your trust in Gates GMC Service in North Windham, CT, and look forward to assisting you again!
AMSTON, CT
Andy L|2015 GMC 1500 Sierra
Confirmed Service Customer
2/17/2026
Took a lot longer than promised. Was there almost two hours for añ oil change
MARK W
2/17/2026
Thank you for your feedback, Andy. We truly appreciate you choosing Gates GMC for your oil change service and for taking the time to share your experience. We sincerely apologize that your visit took longer than promised. At Gates GMC, we strive to provide efficient, timely oil change and maintenance services while still ensuring every vehicle receives a thorough inspection and quality care. We understand that your time is valuable, and waiting nearly two hours is not the experience we aim to deliver. Your feedback helps us improve our scheduling and service processes so we can better serve our customers in the future. If you’d like to discuss your visit further, please don’t hesitate to reach out—we’d welcome the opportunity to make it right. Thank you again for trusting Gates GMC with your vehicle service. We hope to provide you with a faster, 5-star experience next time.
COLCHESTER, CT
Harold M|2010 GMC Sierra
Confirmed Service Customer
12/23/2025
My experience was great
12/24/2025
Thank you, Harold, for the 5-star review! We’re thrilled to hear that you had a great experience with us. At Gates GMC Truck, our team is committed to providing excellent customer service and a smooth, enjoyable truck-buying or service experience. We truly appreciate your support and look forward to helping you again in the future! 🚘⭐
WILLIMANTIC, CT
Kevin J|2022 Buick Encore
Confirmed Service Customer
12/31/2025
Everything went good
12/31/2025
Thank you for the 5-star review! We’re glad to hear everything went well during your visit. The team at Gates works hard to provide a smooth, positive experience every time, and we appreciate you choosing us. We look forward to assisting you again for your future sales or service needs! ⭐⭐⭐⭐⭐
PLAINFIELD, CT
Matthew W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/28/2026
Mark is always on the ball and super helpful. Truck comes in dirty and comes back clean. Service is fast and price is reasonable. Thank you all! I have never seen a service advisor get on the ground and check an issue but I saw Mark do so. Above and beyond.
1/28/2026
Thank you, Matthew, for your outstanding 5-star review! We truly appreciate you taking the time to share your experience at Gates GMC in North Windham, CT. Mark’s dedication, hands-on approach, and commitment to going above and beyond are exactly what we strive for in our service department. We’re glad to hear your truck was returned clean, serviced quickly, and at a fair price. Your trust means a lot to our entire team, and we look forward to taking care of all your future GMC service and vehicle needs! ⭐🚘
COVENTRY, CT
Luke L|2026 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
words can not explain they were outstanding
1/29/2026
Thank you so much, Luke, for your amazing 5-star review of the Gates GMC Service Department in North Windham, CT! We truly appreciate your kind words and are thrilled to hear that our team delivered an outstanding experience. Providing exceptional GMC service and customer care is always our top priority, and your feedback means a lot to everyone here. We look forward to welcoming you back to Gates GMC for all your future service needs! ⭐⭐⭐⭐⭐
LISBON, CT
Norma V|2016 Chevrolet Trax
Confirmed Service Customer
2/9/2026
Everyone is so nice, polite,and very understanding and helpful..thank you
CALEB SMITH
2/9/2026
Thank you for the 5-star review! ⭐ We’re so glad to hear that everyone at Gates GMC Nissan was nice, polite, understanding, and helpful. Providing friendly, customer-focused service is always our priority. We truly appreciate your kind words and thank you for choosing Gates—we look forward to helping you again! 🚗✨
MANSFIELD CENTER, CT
Jeffery L|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
2/19/2026
I needed a service, Mark the service advisor was able to fit me in on short notice. I greatly appreciated that.
MARK W
2/20/2026
Thank you, Jeffrey, for your 5-star review of Gates GMC! We’re so glad to hear that Mark was able to fit you in on short notice and take care of your service needs quickly. At Gates GMC, we understand how important your time is, and our service team works hard to provide convenient scheduling and efficient, reliable automotive service. We truly appreciate you choosing Gates GMC for your vehicle maintenance and repairs. If you ever need anything in the future, Mark and the entire Gates GMC service department are always here to help! 🚗✨
COBALT, CT
CHRISTOPHER R|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
2/20/2026
Hudson made the deal easy came from Long Island!!!
HUDSON M
2/20/2026
Thank you, Christopher, for the amazing 5-star review of Gates GMC! We’re thrilled to hear that Hudson made the deal easy and hassle-free — especially coming all the way from Long Island! That truly means a lot to our team. At Gates GMC, we work hard to make every car-buying experience smooth, transparent, and worth the trip. We sincerely appreciate you traveling the distance to do business with us and trusting Hudson to help you find the right vehicle. Enjoy your new ride, and welcome to the Gates GMC family! 🚗🙌
MATTITUCK, NY
Kaitlin S|2023 GMC Sierra 1500
Confirmed Service Customer
2/23/2026
I can’t say enough great things about Mark at Gates GMC! He is always friendly, professional, and incredibly courteous every single time I come in. What really stands out is how he takes the time to ask about all of my needs and make sure everything is addressed before I even step into the waiting room. That level of attentiveness and care is rare these days. The service is consistently completed in a timely manner, and I always leave knowing my truck was in great hands. Because of Mark, I won’t get my truck serviced anywhere else. He truly goes above and beyond for his customers. Huge shout out to Mark for delivering outstanding customer service every time!
MARK W
2/24/2026
Thank you so much, Katlin, for your amazing 5-star review of Gates GMC of North Windham! ⭐⭐⭐⭐⭐ We couldn’t agree more—Mark is truly an asset to our GMC service department. His friendly, professional, and courteous approach is exactly what we strive for with every customer who visits our dealership. Taking the time to understand your needs, ensuring everything is addressed upfront, and delivering timely, high-quality truck service is what exceptional customer care is all about. We’re thrilled to hear that you consistently leave knowing your truck is in great hands. At Gates GMC of North Windham, our goal is to provide reliable GMC maintenance and repairs with transparency, efficiency, and a personal touch. It means a lot to know that Mark’s dedication keeps you coming back and trusting us with your vehicle. We truly appreciate your loyalty and your kind words. We look forward to continuing to provide you with outstanding service for many miles to come! 🚗
MARLBOROUGH, CT
Roger B|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
3/1/2026
Mark and his team are knowledgeable, professional and friendly. They serviced my vehicle as expected and above!
ANDOVER, CT
Anthony F|2026 GMC Yukon XL 1500
Confirmed Sales Customer
3/2/2026
We had an amazing experience and Nick was very helpful and not pushy with the sale!
NICHOLAS FLORENTINO
3/2/2026
Thank you, Anthony, for your 5-star review of Gates GMC! We’re thrilled to hear you had an amazing experience with us. It’s great to know that Nick was helpful and provided a no-pressure sales experience—that’s exactly what we strive for at Gates GMC. Our goal is to make every truck and SUV purchase smooth, informative, and comfortable from start to finish. We truly appreciate your support and look forward to assisting you again for any future GMC sales or service needs!
EAST HAMPTON, CT
Kevin W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/12/2025
Easy to make an appointment. When I arrived ,I was greeted by a friendly service writer staff.Mark Minor,as always was very professional and addressed my concerns. He explained what the 30K service entailed.
12/12/2025
Thank you for the 5-star review! We’re glad to hear how easy it was to schedule your appointment and that our friendly service team made you feel welcome. Mark Minor is always dedicated to providing professional, knowledgeable care, and we’re happy he took the time to explain your 30K service and address all your concerns. We appreciate you choosing Gates GMC for your vehicle’s maintenance and look forward to seeing you again!
COVENTRY, CT
Thomas K|2023 GMC Acadia
Confirmed Sales Customer
12/24/2025
All staff were courteous and very helpful.
PAUL BACON
12/26/2025
Thank you, Thomas, for the 5-star review! ⭐ We’re happy to hear that our team provided courteous and very helpful service during your visit to Gates. Delivering a friendly, professional customer experience is always our goal. We truly appreciate your feedback and look forward to assisting you again for all your Gates sales and service needs!
COVENTRY, CT
Alan B|2025 GMC Canyon
Confirmed Service Customer
1/8/2026
Scheduling was easy and they communicated with me throughout the repair process
1/8/2026
Thank you for the 5-star review and for choosing Gates GMC Truck! We’re glad to hear that scheduling was easy and that our team kept you informed throughout the repair process. Clear communication and a smooth service experience are always our top priorities. We truly appreciate your trust in our GMC service department and look forward to taking care of all your future truck service needs! ⭐🚘
MOOSUP, CT
James T|2023 GMC Sierra 1500
Confirmed Service Customer
1/26/2026
always a pleasant experience
1/26/2026
Thank you so much, James, for your 5-star review! ⭐ We’re thrilled to hear that every visit to Gates GMC is always a pleasant experience for you. Our service and sales teams work hard to provide friendly, professional, and reliable GMC care, and your feedback truly means a lot to us. We look forward to welcoming you back to Gates GMC again soon!
COLUMBIA, CT
Thomas D|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/30/2026
Got me in right on time and did the job and got me on my way
NEWINGTON, CT
Stephen L|2025 GMC Sierra 1500
Confirmed Service Customer
2/27/2026
Courteous! Helpful! and price acceptable.
CALEB SMITH
2/27/2026
Thank you so much for your 5-star review! We’re thrilled to hear that you found our team courteous and helpful, and that the pricing met your expectations. At Gates, we’re committed to delivering top-quality customer service along with fair and competitive pricing on every vehicle and service visit. Your feedback means a lot to our entire team, and we truly appreciate you choosing Gates for your automotive needs. We look forward to helping you again in the future!
LABELLE, FL
Kenneth M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/9/2026
Mark in service was excellent and he basically sold me the truck . because of his excellent service with the previous truck. Matheus sold me a truck. He is a fine young man and a lot of fun. both are certainly assets to your company. Thank you.
MATHEUS CANIDO
3/9/2026
Thank you for the wonderful 5-star review! We truly appreciate you taking the time to share your experience with Gates GMC. It’s great to hear that Mark in our service department made such a lasting impression with the excellent service he provided on your previous truck. Building that kind of trust is exactly what we strive for, and we’re glad it helped lead you back to us for your next vehicle. We're also happy to hear that Matheus made your truck-buying experience enjoyable and fun. He works hard to make customers feel comfortable and confident throughout the process. We’re proud to have both Mark and Matheus on the Gates GMC team, and we’ll be sure to share your kind words with them. Thank you again for choosing Gates GMC in North Windham, and we look forward to assisting you with all your future vehicle and service needs! 🚗⭐
SOUTH WINDHAM, CT
Gayl O|2021 GMC Terrain
Confirmed Service Customer
1/20/2026
Super friendly people!!!
1/20/2026
Thank you for the 5-star review, Gary! We truly appreciate your kind words about the super friendly team at Gates GMC. Providing a welcoming, helpful, and positive customer experience is always our goal. We look forward to seeing you again and assisting with all your GMC sales and service needs!
WINDHAM, CT
Rosemary S|2018 Buick Encore
Confirmed Service Customer
2/16/2026
Kudos to Caleb and his team! Always a great experience. Comfortable waiting area. Only there for oil change but took time to explain tire sensors and my options.
CALEB SMITH
2/17/2026
Thank you so much, Rosemary, for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your kind words about Caleb and his team at Gates GMC. It’s great to hear you always have a positive experience with us! Even for a routine oil change, our service team is committed to going the extra mile—whether that’s explaining your tire sensors, reviewing your options, or making sure you’re completely comfortable in our waiting area. Providing thorough, transparent automotive service and keeping our customers informed is what we’re all about. Thank you for choosing Gates GMC for your vehicle maintenance needs—we look forward to seeing you at your next service visit! 🚗
WINDHAM, CT
TED D|2024 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/22/2026
Paul, Mazda and staff were excellent to deal with
PAUL MAZZA
2/22/2026
Thank you, Ted, for your 5-star review and for choosing Gates GMC! We’re thrilled to hear that Paul Mazza and our team provided an excellent experience. At Gates GMC, we pride ourselves on delivering professional, transparent, and customer-focused service from start to finish. It’s great to know Paul and the staff made your visit smooth and enjoyable. We truly appreciate your support and recommendation. If you need anything in the future—whether it’s sales, service, or financing—the team at Gates GMC is always here to help. Enjoy your new vehicle! 🚗
COLUMBIA, CT
Brian M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/2/2026
I've been buying vehicles from Gates since 2007 and its always been a positive experience.
JIMMIE PATTERSON
3/2/2026
Thank you, Brian, for your incredible loyalty and 5-star review of Gates GMC! Since 2007—that truly means the world to us. We’re honored to have earned your trust time and time again, and we’re so glad to hear that every vehicle purchase has consistently been a positive experience. Building long-term relationships with our customers is what Gates GMC is all about. We sincerely appreciate your continued support and look forward to helping you with your next vehicle and all your future GMC sales and service needs!
COVENTRY, CT
Vanessa S|2022 GMC Yukon XL
Confirmed Service Customer
3/12/2026
I had a great experience over at Gates GMC! Mark was the best! I will be returning because of him
3/13/2026
Thank you for the wonderful review, Vanessa! We’re so glad to hear you had a great experience at Gates GMC. Mark will be thrilled to know he made such a positive impression and helped make your visit a memorable one. Our team works hard to provide friendly, professional service and make every car-buying experience as smooth and enjoyable as possible. It means a lot to know that Mark’s dedication earned your trust and that you plan to return. Thank you again for choosing Gates GMC. We look forward to seeing you again in the future! 🚗⭐
COLCHESTER, CT
Harold M|2015 Chevrolet Impala
Confirmed Service Customer
3/3/2026
They did a great job in on time
3/4/2026
Thank you, Harold, for your 5-star review of Gates GMC! We truly appreciate your feedback and are glad to hear our team did a great job and completed everything on time. Providing efficient, reliable service is a top priority for us at Gates GMC in North Windham, CT, and it’s great to know we delivered on that promise during your visit. Thank you for choosing Gates GMC. We look forward to assisting you with all your GMC sales and service needs in the future! 🚙
WILLIMANTIC, CT
Thomas K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/6/2026
Everyone was friendly, not pushy and just awesome.
JIMMIE PATTERSON
3/9/2026
Thank you for the great review, Thomas! ⭐ We’re thrilled to hear you had an awesome experience at Gates GMC. Our team works hard to create a friendly, relaxed car-buying environment where customers can explore their options without feeling pressured, so it’s wonderful to know that came through during your visit. We truly appreciate you choosing Gates GMC and sharing your feedback. If you ever need assistance with sales, service, or another vehicle in the future, our team in North Windham is always here to help. Enjoy your vehicle, and thanks again for recommending Gates GMC! 🚗
COLCHESTER, CT
Ronald B|2018 Buick Envision
Confirmed Service Customer
3/10/2026
Mark and his team are excellent!
3/10/2026
Thank you, Ronald, for the 5-star review! ⭐ We truly appreciate you taking the time to share your experience with Gates GMC. We're thrilled to hear that Mark and his team provided you with excellent service. Our goal at Gates GMC in North Windham is to deliver a professional, friendly, and seamless experience every time you visit, and it’s great to know Mark helped make that happen. We appreciate your support and look forward to assisting you again with any of your GMC sales or service needs in the future. Thanks again for choosing Gates GMC! 🚗
WINDHAM, CT
Keith M|2025 GMC Sierra 1500
Confirmed Service Customer
3/13/2026
nice job
3/13/2026
Thank you for the 5-star review, Keith! We appreciate you taking the time to share your feedback about your experience with Gates GMC. Our team works hard to provide great service and a smooth car-buying experience, and it’s great to hear we delivered. Thank you for choosing Gates GMC, and we look forward to helping you again in the future! 🚗
TOLLAND, CT
Scott M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/17/2026
Paul Bacon was exceptional
PAUL BACON
3/17/2026
Thank you for your 5-star review of Gates GMC! We’re thrilled to hear that Paul Bacon delivered an exceptional experience. At Gates GMC, we’re committed to providing top-quality customer service and making every step of the car buying process smooth and enjoyable. We truly appreciate your feedback and thank you for choosing Gates GMC. We look forward to assisting you again in the future!
BURLINGTON, CT
Melissa T|2023 Buick Envision
Confirmed Service Customer
3/19/2026
Friendly, knowledgeable and considerate staff
3/19/2026
Thank you, Melissa, for your 5-star review of Gates GMC! We truly appreciate your kind words about our friendly, knowledgeable, and considerate staff. Providing a welcoming and informative experience is what we strive for every day, whether you're shopping for a vehicle or visiting for service. We’re grateful you chose Gates GMC and look forward to helping you again in the future! 🚗
COVENTRY, CT
Raymond B|2020 Buick Enclave
Confirmed Service Customer
3/20/2026
From the initial meeting with sales after purchasing 5 vehicles there. They are not pushy and will go out of the way to make sure you find the right vehicle for yourself. Over the the last few years, when the vehicles needed preventive maintenance, Mark the service manager goes out of his way to help you and help you save money by not suggesting unneeded repairs and will always look to accommodate you in any way he can. My experience with Gates, because of my fantastic experience, they have earned my business for all future purchases and vehicle maintenance. This dealership truly far exceeds what other dealerships try to offer, but often fail.
3/20/2026
Thank you, Raymond, for your incredible 5-star review and for your continued loyalty to Gates GMC! We’re truly honored that you’ve chosen us for five vehicle purchases and your ongoing maintenance needs. It’s great to hear that our sales team provided a no-pressure, customer-focused experience and helped you find the right vehicle every time. We’re especially proud that Mark and our service team have consistently delivered honest, reliable service—helping you save money and ensuring only necessary repairs are recommended. That level of trust and transparency is exactly what we strive for. Your kind words and long-term support mean a great deal to us. We’re grateful to have earned your business and look forward to continuing to exceed your expectations at Gates GMC for many years to come!
NORTH FRANKLIN, CT
Karen W|2021 Chevrolet Colorado
Confirmed Service Customer
3/20/2026
Gates GMC service department and personnel are fantastic (the best!). As a long term customer, my recent move to Maine and newly purchase of 2021Chevy Colorado ZR2 returned me to Connecticut (a 500 mile trip) to have a complete maintenance and safety inspection. The service department kept in contact and informed me of all maintenance/repair issues in detail along with cost, partnering with Ferrari Auto Glass of Amston for a windshield replacement and adding accessory items at my request. Gates GMC service was accommodating, professional, knowledgeable and respectful. I highly recommend! Thank you to the retire service department, Ralph in sales and Ferrari Auto Glass. Karen Williams
3/20/2026
Thank you, Karen, for your outstanding 5-star review and for your incredible loyalty to Gates GMC! We are truly honored that you made the 500-mile trip from Maine to Connecticut to trust our service department with your Chevy Colorado ZR2. It’s wonderful to hear that our team kept you well-informed throughout your visit and provided detailed, transparent communication on all maintenance and repairs. We’re also glad we could coordinate seamlessly with Ferrari Auto Glass and assist with your additional requests to make the experience as convenient as possible. Your kind words about our professionalism, knowledge, and respect mean a great deal to our entire team, including Ralph and everyone in our service department. We sincerely appreciate your recommendation and look forward to continuing to provide exceptional service whenever you need us. Safe travels and thank you again for choosing Gates GMC!
WALLAGRASS, ME
Jamie L|2022 Chevrolet Corvette
Confirmed Service Customer
3/26/2026
Great dealership always service there.
TOLLAND, CT
Gilberto O|2023 GMC Terrain
Confirmed Service Customer
3/30/2026
Great services, great prices and timely services.
WILLIMANTIC, CT
Hemang G|2021 GMC 3500HD Sierra
Confirmed Service Customer
3/17/2026
Guys at service desk are excellent. Caleb checked me in and was great on keeping me updated. Service manager absolutely atrocious. I scheduled an appointment 40 or so days in advance because I live two hours away and was planning to pick up my daughter at UConn after. I made the last appointment in the morning before lunch I show up on time. I was told service manager called a technician meeting which I believe as bull shit as I saw all the techs eating lunch in the gm showroom which is another bad look. The service manager is that dumb and wants me to believe that lie and then even if it was accurate she couldn’t she that you have a customer waiting on an oil change. Maybe have one tech spend ten mins and complete the oil change it’s not that hard to change a filter and dump so oil on the top. Instead the genius decides to make THE ONLY waiting customer to wait for 2.5 hrs for the oil change. Making my entire schedule messed up to pick up my daughter and then get stuck in 3.5 he traffic on the way home which usually takes 2 hrs. All because she has no idea about customer service. I own multiple businesses. If this is how you treat a customer good luck keeping them. Why would I want to come back here. Feel free to call me to discuss 7819837886
3/17/2026
Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear that Caleb at the service desk provided excellent communication and kept you updated throughout your visit—that’s the level of customer service we strive for every day at Gates. That said, we sincerely apologize for the frustration and inconvenience you experienced with the delay in your oil change. We understand how valuable your time is, especially when you had a long drive and plans to pick up your daughter from UConn. Waiting 2.5 hours for a scheduled service is not the experience we want any of our customers to have. Your concerns regarding the handling of your appointment and communication from our service management team are being taken seriously. This situation does not reflect the standards we hold ourselves to, and we will be addressing it internally to ensure better coordination, transparency, and respect for our customers’ time moving forward. We truly value your business and the fact that you traveled such a distance to visit our service department. We would appreciate the opportunity to speak with you directly and work toward making this right. Please feel free to reach out to us at your convenience. Thank you again for your honest feedback—it helps us improve and provide a better service experience for all of our customers.
BURLINGTON, MA
Julie M|2026 GMC Terrain
Confirmed Sales Customer
3/17/2026
The process was very easy and Danny was extremely helpful and met all the needs and then some.
DANIEL BOURGET
3/18/2026
Thank you, Julie, for your 5-star review! We’re so glad to hear your experience was smooth and stress-free. Making the car buying process easy and enjoyable is always our goal, and it’s great to know Danny went above and beyond to meet all your needs—and more. We truly appreciate you choosing Gates and look forward to helping you again for any future vehicle or service needs. Enjoy your new vehicle!
NORWICH, CT
James B|2016 Buick Enclave
Confirmed Service Customer
3/31/2026
Met when I arrived. Mark took care of everything. I do enjoy my cup of cocoa each time I am there. There is also coffee or bottled water which a nice touch.
COLUMBIA, CT
Robert T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
Great team
12/17/2025
Thank you, Robert, for the 5-star review! ⭐ We appreciate your kind words and are glad you had a great experience with our team at Gates Nissan and GMC. Providing excellent customer service is always our goal, and we look forward to seeing you again for all your sales and service needs.
COLUMBIA, CT
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
1/21/2026
Service Department is tops..
1/22/2026
Thank you for the 5-star review! We’re thrilled to hear that you consider our Service Department “tops.” At Gates, our certified technicians and friendly service advisors work hard to provide fast, reliable, and professional automotive service every visit. We truly appreciate your trust in our dealership and look forward to taking care of all your maintenance and service needs in the future!
NORTH WINDHAM, CT
Brian K|2024 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
Everything was great. From the shuttle service to the vehicle service.
CALEB SMITH
2/12/2026
Thank you, Brian, for your 5-star review! ⭐ We truly appreciate you taking the time to share your experience. We're thrilled to hear that everything was great—from our convenient shuttle service to your vehicle service appointment. At Gates, we’re committed to providing a smooth, stress-free experience every step of the way, whether you’re using our shuttle service or trusting our expert service team with your vehicle. Your feedback lets us know we’re delivering the level of customer care and professional automotive service we strive for every day. Thank you for choosing Gates for your vehicle service needs. We look forward to seeing you again at your next service appointment!
COLUMBIA, CT
Robert J|2023 GMC Sierra 1500
Confirmed Service Customer
2/26/2026
Friendly service! Very inf
MARK W
2/27/2026
Thank you, Robert, for your 5-star review! We truly appreciate you taking the time to share your experience with our team at Gates. Providing friendly service and a welcoming, informative environment is always our goal, and we’re so glad that came through during your visit. Whether you’re here for sales, service, or financing, our team is committed to making every experience smooth, helpful, and stress-free. Thank you again for choosing Gates—we look forward to assisting you again in the future!
CANTERBURY, CT
Wayne M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/18/2026
Always a great experience at Gates.
MARTIN QUINONES
3/18/2026
Thank you, Wayne, for your continued support and 5-star review! We’re thrilled to hear that you always have a great experience at Gates GMC. Providing exceptional customer service and a seamless car-buying and service experience is what our team strives for every day. We truly appreciate your loyalty and look forward to helping you again with all your vehicle needs. Thanks for choosing Gates GMC!
NORWICH, CT
Adam F|2018 GMC 1500 Sierra
Confirmed Service Customer
3/27/2026
Caleb was amazing as always!
HAMPTON, CT
David C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/5/2026
Staff was courteous, polite and informative
MARK W
4/6/2026
Thank you for your 5-star review! We’re thrilled to hear that you found our staff courteous, polite, and informative. At Gates GMC, providing exceptional customer service and clear communication is always our top priority. We truly appreciate you choosing Gates GMC and look forward to assisting you again for all your vehicle sales and service needs. Thanks again for your kind words and support!
PRESTON, CT
Richard M|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
3/14/2026
Paul was very helpful and explained everything to me. Great price on this truck made me drive over an hour to buy it there.
PAUL BACON
3/17/2026
Thank you for your 5-star review, Richard! We’re so glad to hear that Paul provided such helpful service and took the time to explain everything clearly. It’s great to know you found a fantastic price on your truck and that it was worth the drive! We truly appreciate you choosing Gates GMC and look forward to helping you again with all your future vehicle needs. Enjoy your new truck!
WAKEFIELD, RI
James B|2021 GMC 3500HD Sierra
Confirmed Service Customer
3/14/2026
I paid for the diagnostic fee, and they could not locate the issue. I paid for an additional 3 hours of labor to “diagnose” the issue, only to find it was a blown fuse. The diagnostic fee should be the fee to find the problem.
3/17/2026
Thank you for your feedback, Jame. We truly appreciate you taking the time to share your experience with Gates GMC. While we’re glad your vehicle’s issue was ultimately identified, we understand your frustration regarding the diagnostic process and charges. Our goal is always to accurately diagnose concerns as efficiently as possible, and we’re sorry this experience did not meet your expectations. We would value the opportunity to speak with you directly to review what happened and ensure everything was handled properly. Please reach out to our service team at Gates GMC at your convenience so we can make this right. Thank you again for your feedback and for choosing Gates GMC.
SALEM, CT
Martha D|2025 GMC Acadia
Confirmed Service Customer
3/15/2026
Pleasant except for Fox news on the television.
3/17/2026
Thank you for your 5-star review, Martha! We’re glad to hear you had a pleasant experience at Gates GMC. We also appreciate your feedback regarding the television programming in our waiting area—we understand how important a comfortable environment is and will certainly take that into consideration. Thank you for choosing Gates GMC, and we look forward to seeing you again!
LEBANON, CT
Damian T|2020 GMC Canyon
Confirmed Service Customer
4/7/2026
Been doing business with Gates for 30 years the service there is always top notch and Mark Minor is always a gentleman and always on point and so is the rest of the service department. I personally take alot of pride in keeping my truck in way above average condition as far as clean goes. Every time I get it back after being serviced its always washed and the interior looks like i just dropped it off absolutely.
MARK W
4/7/2026
Thank you, Damian, for your continued loyalty over the past 30 years and for sharing your experience with Gates GMC! We truly appreciate your kind words about our service department and are especially glad to hear that Mark Minor consistently provides top-notch, attentive service. We’re proud to take care of customers who, like you, take great pride in maintaining their vehicles. It’s great to know that your truck is returned to you in excellent condition—clean, detailed, and ready for the road every time. That level of care is something our Gates GMC service team strives for with every visit. Thank you again for your trust and support. We look forward to continuing to keep your truck in outstanding shape for many years to come!
HEBRON, CT
Kevin H|2015 GMC 1500 Sierra
Confirmed Service Customer
2/10/2026
Mark and team are always accommodating with scheduling repairs .
MARK W
2/11/2026
Thank you, Kevin, for the 5-star review and for recognizing Mark and the team! We’re proud to hear that our service department is always accommodating when it comes to scheduling repairs. At Gates, we understand how important it is to have flexible, convenient service options, and we work hard to make every visit as smooth and stress-free as possible. We truly appreciate your continued trust in our team and look forward to helping you with all your future vehicle service and repair needs!
SALEM, CT
Emmanuel R|2018 GMC 1500 Sierra
Confirmed Service Customer
2/20/2026
Everything was straightforward all details were broken down and service was efficient and fast.
MARK W
2/20/2026
Thank you, Emmanuel, for your 5-star review of Gates GMC! We’re so glad to hear that everything was straightforward and that all the details were clearly explained. At Gates GMC, we pride ourselves on transparent communication, efficient service, and making sure every customer feels confident and informed throughout the process. It’s great to know your experience was both fast and hassle-free. We truly appreciate you choosing Gates GMC and look forward to assisting you again with any future sales or service needs! 🚗⭐
WILLIMANTIC, CT
Troy W|2026 GMC Sierra 1500
Confirmed Sales Customer
3/11/2026
Very friendly staff and a good selection of trucks. Hudson did a great job answering my questions and spent a good amount of time showing me some new features in the truck.
HUDSON GREENBERG
3/12/2026
Thank you for the great feedback, Troy! We truly appreciate you taking the time to share your experience with Gates GMC. We’re glad to hear that our friendly team and wide selection of trucks helped make your visit a positive one. It’s especially great to know that Hudson took the time to answer your questions and walk you through the new features in your truck. Providing a knowledgeable, no-pressure truck buying experience is something we work hard to deliver to every customer. Thank you again for choosing Gates GMC in North Windham. We hope you enjoy your new truck, and if you ever need anything—from sales to service—our team is always here to help! 🚗⭐
JEWETT CITY, CT
Nicholas M|2023 GMC Sierra 1500
Confirmed Service Customer
3/26/2026
Great experience and service as always!
DANIELSON, CT
Richard L|2026 GMC Sierra 1500
Confirmed Sales Customer
3/27/2026
Delivered what I wanted on time. Sales person Nick awesome
ESSEX, CT
THOMAS A|2025 GMC Sierra EV
Confirmed Sales Customer
4/8/2026
Everybody was very professional and courteous. My experience was excellent.
DANIEL L
4/8/2026
Thank you for your 5-star review, Thomas! We truly appreciate you taking the time to share your experience with Gates GMC. We’re thrilled to hear that our team provided professional and courteous service and that your visit was excellent from start to finish. Delivering a top-tier customer experience is always our goal, whether you're here for sales or service. Thank you again for choosing Gates GMC—we look forward to assisting you with all your future automotive needs! 🚗
COMMACK, NY
Peter J|2026 GMC Sierra 1500
Confirmed Sales Customer
3/25/2026
my seven vechile i have purchased at gates. always took care of me and my salesmen ralph clement jr, is the only one i will use, he knows my needs better than i do, me and him have always been on the same page, that means a lot to me,
BALTIC, CT
Sean G|2026 GMC Sierra 1500
Confirmed Sales Customer
3/25/2026
Everyone is great to work with and they go above and beyond everyone!
SALEM, CT
Gerald M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/30/2026
I had my second service on my 2025 GMC 2500 and the service department was friendly, curious and informative. They didn't try to upsell me on things that weren't needed, but did tell me what service needs were upcoming. The truck was completed prior to the time estimated and the truck was washed. You don't get that at other dealerships.
NORTH SCITUATE, RI
Charles M|2017 GMC 1500 Sierra
Confirmed Service Customer
4/13/2026
Once again you exceeded expectations. Transmission flush took care of all the issues that I was having. Tire balance is awesome no shake at 95 mph.
MARK W
4/13/2026
Thank you, Charles, for your continued trust in Gates GMC! We truly appreciate your 5-star review and are thrilled to hear that your recent transmission flush resolved the issues you were experiencing. It’s also great to know your tire balance has your ride running smooth—even at highway speeds! Our team is committed to delivering top-quality service and keeping your vehicle performing at its best. We’re glad we could exceed your expectations once again and look forward to helping you with all your future service needs here at Gates GMC in North Windham, CT. Safe travels!
ASHFORD, CT
Jeffrey G|2019 GMC 1500 Sierra
Confirmed Service Customer
4/16/2026
Gates has always provided excellent service for my vehicle.
MARK W
4/16/2026
Thank you for your 5-star review! We truly appreciate your continued trust in Gates GMC. It means a lot to hear that our team consistently provides excellent service for your vehicle. At Gates GMC, we’re committed to delivering reliable, high-quality auto service to keep you safely on the road. We look forward to taking care of all your future vehicle maintenance and service needs!
Storrs, CT
Robert T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/20/2026
Friendly, experienced staff. Best place to go for service
MARK W
4/20/2026
Thank you for the 5-star review! ⭐ We’re glad to hear you found our team friendly and experienced, and that you consider Gates GMC Nissan the best place to go for service. Providing reliable, professional auto service and maintenance is what we strive for every day. We truly appreciate your support and look forward to seeing you again! 🚗🔧✨
COLUMBIA, CT
Robert R|2017 GMC 1500 Sierra
Confirmed Service Customer
4/24/2026
Always a pleasure having service performed here. Taken in on time and the vehicle is returned clean and in a timely manner. The waiting area is comfortable with complimentary beverages.
MARK W
4/24/2026
Thank you, Robert, for your 5-star review of Gates GMC! ⭐ We’re glad to hear your service visits are always a pleasure, with on-time appointments, timely completion, and a clean vehicle returned to you. It’s great to know you enjoy our comfortable waiting area and complimentary beverages as well. We truly appreciate your loyalty and look forward to continuing to provide top-quality GMC service and maintenance! 🚗🔧✨
MOOSUP, CT
Rafael R|2021 Buick Encore GX
Confirmed Service Customer
4/7/2026
I love this people
CALEB SMITH
4/8/2026
Thank you so much for the 5-star review! We truly appreciate your kind words and are so glad to hear that you love the team here at Gates GMC. Providing a friendly, welcoming, and professional experience is always our goal, and it means a lot to know we made a positive impression. We look forward to continuing to serve you for all your vehicle needs at Gates GMC! 🚗
WILLIMANTIC, CT
Tricia C|2021 GMC 1500 Sierra
Confirmed Service Customer
4/9/2026
Scheduled a maintence service for my truck, they cleaned the interior and performed the oil changes that were due. I'm always very happy with the services that Gmc provides on my vehicle. Thanks again..
MARK W
4/10/2026
Thank you, Tricia, for your 5-star review! We’re so glad to hear you had another great experience with your scheduled maintenance service. It’s wonderful to know our team took care of your oil change and went the extra mile by cleaning your truck’s interior. Providing reliable, high-quality service is what we strive for every day at Gates GMC, and your continued trust in GMC service means a lot to us. We truly appreciate your loyalty and look forward to keeping your vehicle running at its best for many miles to come!
WINDHAM, CT
Douglas L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/9/2026
All good
CALEB SMITH
4/10/2026
Thank you for your 5-star review! We’re glad to hear everything went smoothly during your visit to Gates GMC. Our team works hard to deliver a top-notch experience, and it’s great to know we met your expectations. We appreciate your support and look forward to assisting you again for all your vehicle sales and service needs at Gates GMC!
COLUMBIA, CT
William J|2026 GMC Sierra 2500 HD
Confirmed Service Customer
4/16/2026
Great group of people to deal with.
MELINDA M
4/17/2026
Thank you for the 5-star review! We’re so glad to hear you had a great experience with the team at Gates GMC. Providing a friendly, professional, and easy car-buying and service experience is what we strive for every day, and it means a lot to know our team made a positive impression. We truly appreciate your support and look forward to helping you again at Gates GMC for all your vehicle sales and service needs!
ASHAWAY, RI
James S|2019 GMC 1500 Sierra
Confirmed Service Customer
4/25/2026
Disappointing experience - 1st in over 6 years. I only wanted oil and filter change and tire rotation - when I went to pay bill was higher than expected. I did not question it at the time because I had a lot on my mind - but upon review of full invoice once I got home - dealership added another service to my vehicle that I did not request (fuel additive). I never requested this and was never informed about this. Hopefully this was just an oversight by Gates and won’t happen again
STORRS MANSFIELD, CT
Heather R|2018 GMC Acadia
Confirmed Service Customer
4/28/2026
I have been bringing my 2018 GMC Acadia to Gates service department for about 5 years for oil changes and routine maintenance. Their service department has always been top notch. Mark, the service manager, is always pleasant and knowledgeable. When repairs are needed he explains what needs to be done clearly, in “plain English.” Their waiting area is always clean. They offer free water & coffee. There’s even a massage chair if you need a little extra relaxation while watching TV. Their technicians have always done a great job. I have more peace of mind knowing my vehicle is being serviced by GMC certified technicians.
MARK W
4/28/2026
Thank you, Heather, for your 5-star review of Gates GMC and for trusting us with your 2018 GMC Acadia over the past 5 years! ⭐ We’re thrilled to hear our service department has consistently provided top-notch care for your oil changes and routine maintenance. It’s great to know Mark’s friendly, knowledgeable approach and clear explanations make your visits easier and more comfortable. We’re also glad you enjoy our clean waiting area, complimentary refreshments, and added comforts while your vehicle is being serviced. Most importantly, we’re proud our GMC-certified technicians give you the peace of mind you deserve. We truly appreciate your loyalty and look forward to continuing to keep your Acadia running at its best! 🚗🔧✨
CANTERBURY, CT
Joseph M|2017 GMC 1500 Sierra
Confirmed Service Customer
4/8/2026
The price of the transmission was very high, service was awesome hats off for Jeremy and Mark
MARK W
4/8/2026
Thank you for your 5-star review, Joseph! We truly appreciate your honest feedback about your recent experience with Gates GMC. We understand that transmission repairs can be a significant investment, and we’re glad to hear that our service team made a positive impression despite the cost. Jeremy and Mark will be thrilled to know their hard work and dedication stood out—they’re committed to providing top-quality GMC service and ensuring every customer feels taken care of. Your recognition means a lot to our entire team. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thank you again for choosing Gates GMC for your vehicle service needs!
COLCHESTER, CT
Bruce E|2023 GMC Sierra 1500
Confirmed Service Customer
4/8/2026
Service was done faster than expected.
MARK W
4/8/2026
Thank you, Bruce, for the 5-star review! We’re thrilled to hear your service was completed faster than expected. At Gates GMC, we know your time is valuable, and our team is committed to providing efficient, high-quality automotive service every visit. We appreciate your trust and look forward to assisting you again for all your vehicle maintenance and repair needs!
LEBANON, CT
Kelly Y|2024 GMC Terrain
Confirmed Service Customer
4/11/2026
Service is always wonderful!
MARK W
4/13/2026
Thank you, Kelly, for the fantastic 5-star review! We’re so glad to hear that you consistently have a wonderful experience with our service team at Gates GMC. Providing reliable, friendly, and top-quality automotive service is always our goal, and your feedback means a lot to us. We truly appreciate your continued trust and look forward to seeing you again for your next visit!
DAYVILLE, CT
SCOTT K|2026 GMC Sierra 1500
Confirmed Sales Customer
5/1/2026
Everyone at Gates GMC was a pleasure to deal with. No pressure tactics. Open honest conversation.
DANIEL L
5/1/2026
Thank you for the 5-star review and for choosing Gates GMC! We’re thrilled to hear that your experience with the team at Gates GMC was a pleasure from start to finish. Providing open, honest communication and a no-pressure car buying experience is exactly what we strive for at our GMC dealership. We appreciate your kind words and look forward to helping you again at Gates GMC in North Windham, CT!
COVENTRY, CT
Kathleen S|2007 GMC Sierra
Confirmed Service Customer
5/5/2026
Service is swift, nice waiting area, Mark M. takes time to answer all my questions and offer suggestions when needed. Much appreciated.
MARK W
5/5/2026
Thank you for the 5-star review! We’re so glad to hear you had a great experience with the fast service at Gates GMC. It’s wonderful to know you enjoyed our comfortable waiting area and that Mark M. took the time to answer your questions and provide helpful service recommendations. At Gates GMC in North Windham, CT, we’re committed to delivering efficient, knowledgeable, and customer-focused auto service every visit. We truly appreciate your kind words and look forward to helping with all your future vehicle service needs!
CHAPLIN, CT
Daniel F|2025 GMC Sierra 3500 HD
Confirmed Service Customer
5/8/2026
Quick turnaround and informed Service Staff
MARK W
5/11/2026
Thank you for the great review of Gates GMC! We’re happy to hear you experienced a quick turnaround and knowledgeable service from our team. Our goal is to provide efficient GMC service and keep our customers informed every step of the way. We truly appreciate your support and look forward to assisting you with all your future vehicle service needs at Gates GMC in North Windham, CT!
NORTH SCITUATE, RI
PAUL A|2026 GMC Canyon
Confirmed Sales Customer
5/9/2026
From the moment that I walked into the dealership Hudson made sure that my buying experience was five stars. It is the first time that I’ve purchased a vehicle from Gates GMC but it will not be my last. Thank you to Hudson and Steve for their A+ customer service!
HUDSON M
5/11/2026
Thank you, Paul, for the amazing 5-star review of Gates GMC! We’re thrilled to hear that Hudson made your vehicle buying experience a true five-star experience from the moment you walked through our doors. Providing exceptional customer service and making the car-buying process easy and enjoyable is always our goal. We’ll be sure to share your kind words with Hudson and Steve for their A+ service. Congratulations on your new vehicle, and thank you for choosing Gates GMC in North Windham, CT. We look forward to helping you again for many years to come!
COLUMBIA, CT
Sondra Z|2024 Chevrolet Trax
Confirmed Service Customer
5/9/2026
Always a pleasant experience. They are friendly,timely, and reasonable priced. The waiting area is comfortable and clean.
MARK W
5/11/2026
Thank you for the wonderful 5-star review of Gates GMC! We’re so happy to hear that every visit has been a pleasant experience. Providing friendly customer service, timely vehicle maintenance, and reasonably priced GMC service is what our team strives for every day. We’re also glad you enjoyed our clean and comfortable waiting area while your vehicle was being serviced. Thank you for choosing Gates GMC in North Windham, CT — we truly appreciate your support and look forward to seeing you again!
CANTERBURY, CT
Raymond P|2020 Buick Enclave
Confirmed Service Customer
5/9/2026
As with my experience in the past, Mark from the GMC/BUICK side of service is second to none. From the moment of my initial call to schedule service for one of my vehicles and right up to picking my vehicle up, Mark keeps the entire process running so smooth. He ensures that you are kept informed, great communications, right on time appointments, you name it, his pride in what he does clearly shines!
MARK W
5/11/2026
Thank you, Raymond, for the outstanding 5-star review of Gates GMC! We’re proud to hear that Mark from our GMC/Buick service department continues to provide such exceptional customer care. From scheduling your appointment to keeping you informed throughout the entire service process, Mark truly goes above and beyond to deliver a smooth and stress-free experience. At Gates GMC, we strive to provide timely vehicle service, clear communication, and dependable GMC and Buick maintenance for every customer. Your recognition of Mark’s professionalism, attention to detail, and dedication means a lot to our team. We appreciate your continued trust and look forward to serving you again in North Windham, CT!
NORTH FRANKLIN, CT
KENNETH J|2026 GMC Sierra 1500
Confirmed Sales Customer
4/7/2026
All of my purchases have been easy all around. Any questions I have Nick Florentino always gets back to me in a short time.
NICHOLAS FLORENTINO
4/7/2026
Thank you for the 5-star review, Kenneth! We’re thrilled to hear that every purchase experience with Gates GMC has been smooth and easy for you. Providing a hassle-free buying process is exactly what we strive for. It’s also great to know that Nick Florentino has been responsive and helpful whenever you’ve had questions. Our team is committed to delivering excellent communication and customer care every step of the way. We truly appreciate your continued trust in Gates GMC, and we look forward to assisting you again in the future!
WEST BOYLSTON, MA
LORA G|2026 GMC Terrain
Confirmed Sales Customer
4/17/2026
I was able to make an appointment vs being accosted on the lot. I was treated very well. There was no pressure for a sale. The young man that sold us our car was terrific. Very responsive.
DANIEL L
4/20/2026
Thank you, Lora, for your wonderful 5-star review of Gates GMC! We’re so glad to hear you had a great experience with our team. Providing a relaxed, no-pressure car buying environment is something we take pride in, and it’s great to know that both our sales and finance teams made you feel comfortable every step of the way. Helping you find a vehicle that truly aligns with your needs—without pushing extras—is exactly the kind of customer-focused service we strive for at Gates GMC. We appreciate you choosing us and look forward to assisting you again in the future! 🚗
CANTERBURY, CT
BRIAN L|2026 GMC Canyon
Confirmed Sales Customer
4/21/2026
Always great entire staff helped me get into the right vehicle
PAUL J
4/21/2026
Thank you, Brian, for your 5-star review of Gates GMC! We’re thrilled to hear that our entire team was able to help you find the right vehicle. Providing a smooth, personalized car-buying experience is what we strive for, and it’s great to know our staff delivered exactly that. We appreciate your trust in Gates GMC in North Windham, CT, and we look forward to assisting you again for all your future vehicle sales and service needs. Enjoy your new ride! 🚗
MANSFIELD CENTER, CT
SHERRY L|2026 GMC Terrain
Confirmed Sales Customer
4/23/2026
Excellent customer service all around
PAUL MAZZA
4/23/2026
Thank you, Sherry, for your 5-star review! ⭐ We’re thrilled to hear you experienced excellent customer service all around at Gates GMC Nissan. Providing friendly, professional, and reliable service is our top priority. We truly appreciate your support and look forward to assisting you again with all your automotive sales and service needs! 🚗✨
LEBANON, CT
Jessica S|2025 GMC Terrain
Confirmed Service Customer
5/11/2026
Went well and
MARK W
5/11/2026
Thank you for the 5-star review and for choosing Gates GMC! We’re happy to hear your experience went well. Our team is committed to providing friendly, efficient, and reliable service to every customer who visits our GMC dealership in North Windham, CT. We truly appreciate your support and look forward to helping you again with all your vehicle sales and service needs!
STERLING, CT
Gilberto O|2024 Buick Encore GX
Confirmed Service Customer
5/11/2026
As always, great service, good prices, attention to details and speed of delivery.
MARK W
5/12/2026
Thank you for your 5-star review and for continuing to choose Gates GMC! We’re thrilled to hear you consistently receive great service, competitive pricing, attention to detail, and fast turnaround times from our team. Providing reliable GMC service and an outstanding customer experience is always our goal. We truly appreciate your loyalty and look forward to helping with all your future vehicle sales and service needs at Gates GMC in North Windham, CT!
WILLIMANTIC, CT
CHARLES S|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
5/5/2026
My purchase price from my quote was different than actual on invoice by two thousand dollars unfortunately I didn't catch it until after it was signed you pulled a fast one on me
MATHEUS D
5/5/2026
Thank you for your feedback, Charles. We’re sorry to hear about your experience at Gates GMC and understand how frustrating it must have been to notice a difference between your quoted price and final invoice after signing. That is never the experience we want our customers to have. At Gates GMC in North Windham, CT, we strive to provide clear, honest communication throughout the entire vehicle buying process, and we take concerns like this very seriously. We would appreciate the opportunity to review the details of your purchase and address this matter directly. Please reach out to our management team at your convenience so we can better understand what happened and work toward a resolution.
NORTH FRANKLIN, CT
Daniel P|2024 GMC Sierra 1500
Confirmed Service Customer
5/5/2026
Fast excellent service
CALEB SMITH
5/5/2026
Thank you for the 5-star review, Daniel! We’re glad to hear you had a great experience with the fast, excellent service at Gates GMC. Our team works hard to provide efficient, high-quality auto service for every customer, and we’re happy to know we delivered for you. We appreciate your support and look forward to helping with all your future vehicle sales and service needs at Gates GMC in North Windham, CT!
WATERFORD, CT
RALPH G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/12/2026
The experience was awesome! Things were very organized and everyone was extremely nice and very helpful..
JIMMIE PATTERSON
5/12/2026
Thank you, Ralph, for the wonderful 5-star review of Gates GMC! We’re so happy to hear your experience was awesome and that our team made the process organized, friendly, and helpful from start to finish. Providing exceptional customer service and a stress-free dealership experience is what we strive for every day at Gates GMC. We truly appreciate your support and look forward to assisting you again with all your GMC sales and service needs in North Windham, CT!
WATERFORD, CT
Robin R|2010 GMC Yukon
Confirmed Service Customer
5/12/2026
All work scheduled was completed and car was spotless. Thanks
MARK W
5/13/2026
Thank you for your 5-star review! ⭐ We’re glad to hear all your scheduled work was completed to your satisfaction and that your car was returned spotless. At Gates GMC Nissan, we take pride in providing thorough, professional auto service with attention to detail. We appreciate your support and look forward to serving you again! 🚗✨
MARLBOROUGH, CT
Stephen L|2025 GMC Sierra 1500
Confirmed Service Customer
5/18/2026
Excellent, as usual!
CALEB SMITH
5/18/2026
Thank you for your 5-star review! ⭐ We’re thrilled to hear your experience at Gates GMC Nissan was excellent, as usual. Providing consistent, high-quality customer service and dependable automotive care is what we strive for every day. We truly appreciate your continued support and look forward to serving you again! 🚗✨
INLET BEACH, FL
Aaron D|2024 GMC Terrain
Confirmed Service Customer
5/18/2026
Mark took great care of me as usual!
MARK W
5/18/2026
Thank you for your 5-star review of Gates GMC! ⭐ We’re so glad to hear that Mark took great care of you once again. Providing friendly, reliable, and professional GMC service is always our goal, and Mark consistently goes above and beyond for our customers. We truly appreciate your loyalty and look forward to seeing you again! 🚗🔧✨
HAMPTON, CT
David A|2026 GMC Terrain
Confirmed Service Customer
4/7/2026
They washed my car I’m grateful!!
MARK W
4/7/2026
Thank you for the 5-star review, David! We’re so glad you appreciated the extra touch—at Gates GMC, it’s the little things like a freshly washed vehicle that help make your service experience even better. We truly appreciate your support and look forward to seeing you again for your next visit to Gates GMC service!
PLAINFIELD, CT
Lawrence B|2024 GMC Sierra 1500
Confirmed Service Customer
5/7/2026
Always have great service before and after the fact. Nothing left to wonder about
MARK W
5/7/2026
Thank you for your 5-star review of Gates GMC in North Windham! We’re proud to hear you always receive great service before, during, and after your visit. Our team works hard to provide clear communication and a stress-free experience so there’s never anything left to wonder about. We truly appreciate your continued trust in Gates GMC for your automotive sales and service needs, and we look forward to helping you again in the future!
STURBRIDGE, MA
Morgan E|2021 GMC Canyon
Confirmed Service Customer
5/7/2026
I can't say enough good things about my service at Gates GMC. Mark is wonderful at his job, quick appointments fitting my last minute repairs in. Going to the extent to check out my warranty, and having it repaired overnight. Recommending other services needed soon. Caleb, also is a fantastic service rep. and a pleasure to work with, always smiling and gave me great help with the purchase of new tires recently. Thank you both for your help.
MARK W
5/7/2026
Thank you, Morgan, for your wonderful 5-star review of Gates GMC in North Windham! We truly appreciate your kind words about Mark and Caleb in our service department. Providing quick, reliable automotive service and helping our customers with everything from last-minute repairs to tire purchases is always our goal. We’re glad Mark could assist with your warranty coverage and get your repair completed overnight, while also helping you stay ahead on future maintenance needs. It’s also great to hear Caleb made your tire-buying experience easy and enjoyable. Thank you for trusting Gates GMC with your vehicle service and repair needs in North Windham, CT. We look forward to continuing to provide you with excellent customer care for many years to come!
LEBANON, CT
Mark A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/20/2026
It was nice, but Fox News sucks.
MARK W
5/20/2026
Thank you, Mark, for your 5-star review of Gates GMC! ⭐ We’re glad to hear you had a positive experience with our team. We also appreciate your honest feedback regarding the waiting area TV programming. Customer comfort is important to us, and we’ll certainly take your comments into consideration as we continue working to create a welcoming environment for everyone. Thank you again for choosing Gates GMC! 🚗🔧✨
STORRS MANSFIELD, CT
Leda J|2020 Buick Encore
Confirmed Service Customer
5/20/2026
Excellent service on my vehicle in a timely manner. Mark was very pleasant and helpful in explaining services rendered.
MARK W
5/20/2026
Thank you for your 5-star review! ⭐ We’re glad to hear you received excellent, timely service for your vehicle at Gates GMC Nissan. It’s great to know Mark was pleasant and helpful while clearly explaining the services performed. Providing professional, efficient, and customer-focused automotive care is always our goal. We truly appreciate your support and look forward to serving you again! 🚗🔧✨
DANIELSON, CT
Alexandria M|2025 GMC Yukon XL 1500
Confirmed Service Customer
4/5/2026
Great experience with mark in gmc service and great accommodation from Paul Mazza. Both go above and beyond and are very thoughtful and helpful. I was in with my two young children and both are gentlemen and very helpful
MARK W
4/6/2026
Thank you for your 5-star review! We’re thrilled to hear you had a great experience with Mark in our GMC Service Department and Paul Mazza. Providing exceptional customer service is always our goal, and it’s wonderful to know they went above and beyond to make your visit comfortable—especially while you were there with your two young children. At Gates GMC, we take pride in creating a welcoming, accommodating environment for all our customers, and your kind words truly mean a lot. We appreciate your trust in our team and look forward to assisting you again for all your GMC service needs!
WEST KINGSTON, RI
Patricia A|2024 GMC Terrain
Confirmed Service Customer
4/22/2026
Always good service
CALEB SMITH
4/22/2026
Thank you, Patricia, for your 5-star review of Gates GMC! ⭐ We’re happy to hear you can always count on good, reliable service from our team. Providing consistent, professional GMC service and maintenance is what we strive for every visit. We truly appreciate your loyalty and look forward to seeing you again! 🚗🔧✨
WINDHAM, CT
Kyle A|2026 GMC Sierra 1500
Confirmed Service Customer
4/25/2026
Very nice
COLUMBIA, CT
Robert R|2024 Buick Enclave
Confirmed Service Customer
5/14/2026
Always a great experience, no complaints.
CALEB SMITH
5/14/2026
Thank you for your 5-star review of Gates GMC! ⭐ We’re happy to hear that every visit is always a great experience and that we continue to meet your expectations. Providing reliable, professional customer service and quality GMC care is what we strive for every day. We truly appreciate your support and look forward to serving you again! 🚗🔧✨
MOOSUP, CT
Rosemary S|2018 Buick Encore
Confirmed Service Customer
5/14/2026
Caleb and team today and always treat me well at every visit! I am always informed of what they are doing.
CALEB SMITH
5/14/2026
Thank you for your 5-star review! ⭐ We’re so glad to hear that Caleb and the team continue to treat you well at every visit and keep you informed throughout your service experience. At Gates GMC Nissan, we believe clear communication and exceptional customer care are key to providing trusted automotive service. We truly appreciate your loyalty and look forward to seeing you again! 🚗🔧✨
WINDHAM, CT
RICHARD G|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
5/27/2026
Bought a new 3500 GMC traded in my 2022 Dodge Ram 3500. Martin the salesman and Thomas the sales manager were excellent
MARTIN QUINONES
5/27/2026
Thank you, Richard, for your 5-star review of Gates GMC! ⭐ Congratulations on your new GMC 3500! We’re thrilled to hear that Martin and Thomas provided an excellent experience during your trade-in and purchase process. At Gates GMC, we’re committed to making buying a new truck smooth, professional, and stress-free. We truly appreciate your business and hope you enjoy your new GMC 3500 for many miles to come! 🚛✨
MANSFIELD CNTR, CT
Michael P|2025 GMC Sierra 1500
Confirmed Service Customer
2/17/2026
Service dept
MARK W
2/18/2026
Thank you for the 5-star rating and for choosing the Service Department at Gates GMC of North Windham! Our team is committed to providing reliable, efficient, and professional GMC service to every customer who walks through our doors. Whether it’s routine maintenance, oil changes, or more detailed repairs, we strive to make every visit smooth and stress-free. We truly appreciate your support and look forward to helping you with all your future vehicle service needs at Gates GMC of North Windham! 🚗🔧
SOUTHWICK, MA
David G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/13/2026
Friendly, efficient. I guess I could have sat at a desk on the sales floor. But I did NOT appreciate having to listen to Fox News in the service waiting area. Tried to turn it off with the remote, but it didn't work.
CALEB SMITH
5/13/2026
Thank you for your 5-star review and honest feedback. We’re glad to hear you found our team friendly and efficient and that your overall experience at Gates GMC Nissan was positive. We also appreciate you sharing your concern about the TV programming in the waiting area. Customer comfort is important to us, and your feedback will be shared with our team as we continue working to create a welcoming environment for everyone. Thank you again for choosing Gates—we truly appreciate your business! 🚗✨
COVENTRY, CT
Jason G|2024 GMC Sierra 1500
Confirmed Service Customer
5/18/2026
Excellent service as always. Thanks Caleb.
CALEB SMITH
5/19/2026
Thank you for your 5-star review of Gates GMC! ⭐ We’re thrilled to hear you received excellent service once again. Caleb takes great pride in providing friendly, reliable, and professional customer care, and we’ll be sure to share your kind words with him. We truly appreciate your continued trust in Gates GMC and look forward to serving you again! 🚗🔧✨
NORWICH, CT
Sean R|2026 GMC Sierra 1500
Confirmed Service Customer
5/19/2026
Mark is always great and gets you in and out quick while keeping you informed the whole time!
MARK W
5/19/2026
Thank you for your 5-star review! ⭐ We’re so glad to hear Mark continues to provide great service by keeping you informed and getting you in and out quickly. At Gates GMC Nissan, we pride ourselves on delivering efficient, professional, and customer-focused automotive service. We truly appreciate your support and look forward to helping you again! 🚗🔧✨
SALEM, CT
David E|2024 GMC Terrain
Confirmed Service Customer
6/1/2026
service writer was very professional and explained all of my concerns, easy to talk to, and very helpful.
CALEB SMITH
6/1/2026
Thank you, David, for your 5-star review! We're thrilled to hear that your service advisor provided such a professional and helpful experience. At Gates GMC, we believe clear communication and exceptional customer service are just as important as quality vehicle maintenance and repairs. We're glad your concerns were thoroughly explained and that our service writer was easy to talk to throughout the process. Thank you for trusting Gates GMC in North Windham, CT, with your vehicle service needs. We appreciate your business and look forward to assisting you again with all your future automotive service and maintenance needs! 🚗⭐🔧
SOUTH WINDSOR, CT
Robert T|2024 GMC Sierra 1500
Confirmed Service Customer
5/20/2026
Gates Service Department is top shelf...
MARK W
5/21/2026
Thank you for your great feedback! ⭐ We’re proud to hear you consider the Gates GMC Nissan Service Department “top shelf.” Our team works hard to provide professional, reliable, and high-quality automotive service on every visit. We truly appreciate your support and look forward to continuing to take care of all your vehicle service needs! 🚗🔧✨
NORTH WINDHAM, CT
Henry J|2016 GMC Terrain
Confirmed Service Customer
5/25/2026
Mark is always kind , informative and we as customers always come first . We called up , made appointment. Waited for parts to come in which took a couple days . Called to come pick it up when done . We have never had any issues so we keep going back .
MARK W
5/26/2026
Thank you, Henry, for your 5-star review of Gates GMC! ⭐ We’re so glad to hear that Mark continues to provide kind, informative service and always puts customers first. It’s great to know the appointment process, communication, and repair experience all went smoothly for you. At Gates GMC, we work hard to provide reliable, professional automotive service that keeps our customers coming back, and we truly appreciate your continued trust and loyalty. We look forward to serving you again in the future! 🚗🔧✨
LEBANON, CT
Janet A|2020 GMC Canyon
Confirmed Service Customer
5/27/2026
We enjoy working with Mark Miner. He is passionate about providing excellent service to his customers. Mark is very friendly and knowledgeable. Keep up the great work! Thank you
MARK W
5/27/2026
Thank you, Janet, for your wonderful 5-star review of Gates GMC! ⭐ We’re so glad to hear you enjoy working with Mark Miner and appreciate his friendly, knowledgeable, and customer-focused approach. Mark is truly passionate about providing excellent service, and we’re lucky to have him on our team. Thank you for your kind words and continued support—we look forward to serving you again at Gates GMC! 🚗🔧✨
WILLINGTON, CT
Thomas B|2026 GMC Sierra 2500 HD
Confirmed Service Customer
5/27/2026
Service and people were excellent.
MARK W
5/27/2026
Thank you, Thomas, for your 5-star review! ⭐ We’re thrilled to hear you found both our service and team to be excellent. At Gates GMC Nissan, we take pride in providing professional automotive service and a friendly customer experience every time. We truly appreciate your support and look forward to helping you again in the future! 🚗✨
COLCHESTER, CT
Gregory A|2024 GMC Canyon
Confirmed Service Customer
6/1/2026
Service was great as always!
CALEB SMITH
6/1/2026
Thank you for your 5-star review! We're delighted to hear that you had another great service experience at Gates GMC. Providing reliable, professional, and efficient automotive service is always our goal, and it's rewarding to know we've continued to meet your expectations. We truly appreciate your loyalty and trust in our service team. Thank you for choosing Gates GMC in North Windham, CT, for your vehicle maintenance and repair needs. We look forward to providing you with the same exceptional service for many years to come! 🚗⭐🔧
SUFFIELD, CT
Matthew W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/8/2026
Mark is always great to deal with and price is reasonable. Service is prompt and accomodating.
MARK W
6/8/2026
Thank you for your 5-star review of Gates GMC! ⭐ We’re delighted to hear that Mark is always great to work with and that you appreciate our reasonable pricing, prompt service, and accommodating team. Providing reliable, professional automotive service and excellent customer care is what we strive for every day at Gates GMC. We truly appreciate your continued trust and support, and we look forward to serving you again for all your vehicle maintenance and service needs! 🚗🔧✨
COVENTRY, CT
ARTHUR P|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
5/21/2026
Every thing went well
PAUL J
5/22/2026
Thank you for your 5-star review of Gates GMC! ⭐ We’re happy to hear everything went well during your visit. Our team is committed to providing smooth, professional, and reliable customer service every time. We truly appreciate your support and look forward to helping you again with all your GMC sales and service needs! 🚗✨
W SPRINGFIELD, MA
Darlene H|2019 Buick Envision
Confirmed Service Customer
6/5/2026
Mark is great at the service desk. He’s informed, efficient and has a winning personality. My Buick was serviced and ready within an hour…with a much needed car wash😀
MARK W
6/8/2026
Thank you, Darlene, for your wonderful 5-star review of Gates GMC! ⭐ We’re delighted to hear that Mark provided the informed, efficient, and friendly service he’s known for. It’s great to know your Buick was serviced and ready so quickly, and that the complimentary car wash was a welcome bonus! 🚗✨ At Gates GMC, we’re committed to delivering professional vehicle service, clear communication, and a great customer experience every time you visit. We truly appreciate your kind words and look forward to helping you with all your future automotive service needs. Thank you for choosing Gates GMC! 🔧😊
PLAINFIELD, CT
Carol A|2022 Buick Encore
Confirmed Service Customer
6/8/2026
Great customer service. Car handled with care, and cleaned.
MARK W
6/9/2026
Thank you for your 5-star review of Gates GMC! ⭐ We’re thrilled to hear you received great customer service and that your vehicle was handled with care. We’re also glad you appreciated having your car returned clean and ready to go. At Gates GMC, we take pride in providing quality automotive service with attention to detail and exceptional customer care. We truly appreciate your feedback and look forward to serving you again! 🚗✨🔧
NORTH GROSVENORDALE, CT
Frank T|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/10/2026
Friendly, engaging, and very helpful with any questions I had. Truck was washed after service and looked great!
MARK W
6/10/2026
Thank you, Frank, for your 5-star review of Gates GMC! ⭐ We’re thrilled to hear that our team was friendly, engaging, and helpful in answering all of your questions. Providing exceptional customer service and clear communication is always a top priority for us. We’re also glad you appreciated the complimentary truck wash and that your vehicle looked great when it was returned. Thank you for trusting Gates GMC with your service needs. We truly appreciate your support and look forward to seeing you again! 🚚✨🔧
CHAPLIN, CT
David J|2019 GMC Canyon
Confirmed Service Customer
6/11/2026
I have always been served in the most professional way ever since I bought my new Canyon 7 years ago.
MARK W
6/12/2026
Thank you, David, for your 5-star review of Gates GMC! ⭐ We truly appreciate your loyalty over the past 7 years and are honored that you've consistently received professional service since purchasing your GMC Canyon. Providing exceptional customer care and dependable automotive service is what we strive for every day at Gates GMC. Thank you for trusting our team with your vehicle needs over the years. We value your continued business and look forward to serving you for many more years to come! 🚚🔧✨
LEBANON, CT
Mark F|2015 GMC 1500 Sierra
Confirmed Service Customer
5/29/2026
My truck was ready on time and the price for an oil change & tire rotation (with your special on your website at $79,99) was great. Many of us retirees are cost conscious today and although the service was great, I'm not sure I would return without a similar discount.
CALEB SMITH
6/1/2026
Thank you, Mark, for your 5-star review and for sharing your feedback! We're glad to hear your truck was ready on time and that you found great value in our oil change and tire rotation special. At Gates GMC in North Windham, CT, we work hard to provide quality vehicle maintenance, competitive pricing, and efficient service for all our customers. We appreciate your comments about being cost-conscious, especially in today's economy. Customer feedback like yours helps us continue offering service specials and promotions that make maintaining your GMC more affordable. Thank you for choosing Gates GMC for your truck service needs, and we hope to earn your business again in the future. We look forward to seeing you at your next visit! 🚗⭐🔧
STORRS MANSFIELD, CT
Glenn M|2024 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
The staff were helpful and courteous in getting the issue taken care of promptly and efficiently while answering any questions I had.
CALEB SMITH
6/2/2026
Thank you for your 5-star review! ⭐ We’re glad to hear our team was helpful, courteous, and able to resolve your vehicle issue promptly and efficiently. At Gates GMC Nissan, we believe in providing clear communication and taking the time to answer all of our customers’ questions. We truly appreciate your feedback and look forward to serving you again for all your automotive service needs! 🚗🔧✨
HEBRON, CT
Norma V|2016 Chevrolet Trax
Confirmed Service Customer
7/3/2026
Very clean , they talk to you with respect.
CALEB SMITH
7/6/2026
Thank you, Norma, for your 5-star review of Gates GMC! ⭐ We're delighted to hear that you appreciated our clean dealership and the respectful service you received from our team. At Gates GMC, we believe every customer deserves a welcoming environment and exceptional customer care. We truly appreciate your kind words and thank you for choosing Gates GMC. We look forward to serving you again for all your future vehicle sales and service needs! 🚗✨
MANSFIELD CENTER, CT
KEITH M|2026 GMC Sierra 1500
Confirmed Sales Customer
7/7/2026
Great
NICHOLAS FLORENTINO
7/9/2026
Thank you, Keith, for your 5-star review of Gates GMC! ⭐ We're thrilled to hear you had a great experience with our team. At Gates GMC, we're committed to providing exceptional customer service and making every visit a positive one. We truly appreciate your support and thank you for choosing Gates GMC. We look forward to serving you again for all your future vehicle sales and service needs! 🚗✨
DANIELSON, CT
DONALD A|2026 GMC Sierra 1500
Confirmed Sales Customer
7/16/2026
great service from the second i was greeted at the door by a family member, and salesperson Paul Mazza was great, best dealer experience in 61 years of living
PAUL MAZZA
7/17/2026
Thank you for your incredible 5-star review of Gates GMC! ⭐ We're honored to hear that you had such a memorable experience, from the warm welcome at the door to the outstanding service provided by Paul Mazza. Delivering a friendly, family-oriented atmosphere and exceptional customer care is what we strive for every day. Hearing that this was the best dealership experience you've had in 61 years is truly one of the highest compliments we could receive. We'll be sure to share your kind words with Paul and the rest of our team. Thank you for choosing Gates GMC. We sincerely appreciate your trust and look forward to helping you with all your future vehicle sales and service needs. Enjoy your new vehicle! 🚗✨
AMSTON, CT
Jeffrey P|2021 GMC 1500 Sierra
Confirmed Service Customer
4/24/2026
As usual, another relaxing experience for service on my Sierra. Mark is always a pleasure to deal with and gets me taken care of.
MAPLEVILLE, RI
Russell C|2022 GMC 2500HD Sierra
Confirmed Service Customer
5/17/2026
Very prompt and very professional!
CALEB SMITH
5/18/2026
Thank you for your 5-star review! ⭐ We’re happy to hear you experienced prompt and professional service at Gates GMC Nissan. Our team is dedicated to providing efficient, high-quality customer care for every visit. We truly appreciate your feedback and look forward to serving you again! 🚗✨
LEBANON, CT
Julie A|2026 GMC Terrain
Confirmed Service Customer
5/30/2026
Great experience and my car smelt amazing afterwards
CALEB SMITH
6/1/2026
Thank you for the 5-star review! We're thrilled to hear you had a great experience at Gates GMC. Providing exceptional customer service and making sure every vehicle leaves our service department looking and feeling its best is always our goal. We're glad you noticed the extra attention to detail—and that your car smelled amazing afterward! Thank you for choosing Gates GMC in North Windham, CT. We appreciate your business and look forward to helping you with all your future GMC sales and service needs. Safe travels! 🚗✨
NORWICH, CT
Tom N|2017 GMC Acadia
Confirmed Service Customer
6/10/2026
good
CALEB SMITH
6/11/2026
Thank you for your 5-star rating! ⭐ We truly appreciate your support and are grateful that you chose Gates GMC . Our team is committed to providing exceptional customer service, quality vehicles, and reliable automotive care. We look forward to serving you again and helping with all your future vehicle sales and service needs! 🚗✨
NORTH FRANKLIN, CT
WILLIAM M|2026 GMC Sierra 1500
Confirmed Sales Customer
6/18/2026
Matheus very helpful knowledgeable salesman
MATHEUS D
6/18/2026
Thank you, William, for your 5-star review of Gates GMC! ⭐ We're thrilled to hear that Matheus provided such a positive experience. His helpfulness, product knowledge, and commitment to customer service are exactly what we strive for at Gates GMC. We truly appreciate your feedback and thank you for choosing Gates GMC for your vehicle needs. We look forward to assisting you again in the future and making your next visit just as enjoyable! 🚗✨
CANTERBURY, CT
JOHN G|2026 GMC Yukon XL 1500
Confirmed Sales Customer
7/28/2026
Great price on the exact vehicle we were looking for. Hudson was very kind and genuinely wanted to be helpful. No games.
HUDSON M
7/29/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're delighted to hear you found the exact vehicle you were looking for at a great price. It's wonderful to know that Hudson Greenberg provided kind, genuine, and helpful service throughout your vehicle purchase. At Gates GMC, we believe in a straightforward, no-pressure car-buying experience, and we're thrilled that Hudson and our team delivered exactly that. Thank you for your trust and for choosing Gates GMC. We truly appreciate your recommendation and look forward to serving you with all your future vehicle sales and service needs. Enjoy your new vehicle! 🚗✨
HARRISBURG, VA
DANIEL G|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
Very positive experience at Gates GMC. Martin was a pleasure to work with, he listened to the customer was patient and very knowledgeable. When it came time to crunch the numbers they didn't play any games. Chris the finance manager was also a real professional to finalize the deal. I would highly recommend the team to anyone.
MARTIN QUINONES
6/2/2026
Thank you, Daniel, for your outstanding 5-star review of Gates GMC! ⭐ We’re thrilled to hear you had such a positive experience with our team. It’s wonderful to know that Martin’s patience, knowledge, and customer-focused approach helped make your vehicle purchase enjoyable and stress-free. We’re also glad Chris provided a professional and seamless finance experience. At Gates GMC, we believe in honest, transparent pricing and treating our customers with respect—never playing games. Thank you for your recommendation and for trusting our team with your vehicle purchase. We look forward to serving you again in the future! 🚗✨
LEBANON, CT
Peter M|2024 GMC Sierra 1500
Confirmed Service Customer
6/26/2026
FEF....fast efficient friendly
MARK W
6/26/2026
Thank you, Peter, for your 5-star review of Gates GMC! ⭐ We love your description—FEF: Fast, Efficient, and Friendly! That's exactly the level of customer service our team strives to provide with every visit. We truly appreciate you choosing Gates GMC for your vehicle service needs. Thank you for your support, and we look forward to delivering another fast, efficient, and friendly experience the next time you visit! 🚗🔧✨
WEST SPRINGFIELD, MA
Jim L|2024 GMC Sierra 1500
Confirmed Service Customer
7/6/2026
I am always treated with respect and kindness when I bring my vehicle in for service, they also do a great job with my truck
MARK W
7/6/2026
Thank you for your 5-star review of Gates GMC! ⭐ We’re honored to hear that you’re always treated with respect and kindness when you visit our Gates GMC Service Department. Providing friendly, professional customer care along with high-quality vehicle service is our top priority. We're also delighted to know that our team continues to do a great job taking care of your truck. Thank you for trusting Gates GMC with your vehicle service needs. We truly appreciate your loyalty and look forward to providing you with the same exceptional experience on every visit! 🚚🔧✨
JEWETT CITY, CT
James L|2021 GMC 1500 Sierra
Confirmed Service Customer
7/27/2026
Great service and always accurate and on time.
MARK W
7/28/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're thrilled to hear you consistently receive great service that is accurate and completed on time. At Gates GMC, our team is committed to providing dependable repairs, efficient service, and an exceptional customer experience with every visit. We truly appreciate your trust and loyalty. Thank you for choosing Gates GMC for your vehicle service needs, and we look forward to serving you again in the future! 🚗🔧✨
WINDHAM, CT
Michael D|2023 GMC Sierra 1500
Confirmed Service Customer
7/27/2026
Fixed right and on time.
MARK W
7/28/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're delighted to hear your vehicle was fixed right and on time. Providing accurate repairs, timely service, and an outstanding customer experience is what our Gates GMC Service Department strives for every day. We truly appreciate your trust in Gates GMC and thank you for choosing us for your vehicle service needs. We look forward to serving you again in the future! 🚗🔧✨
MANSFIELD CENTER, CT
Donald C|2023 GMC Acadia
Confirmed Service Customer
3/25/2026
Great service
COVENTRY, CT
Dawn M|2026 GMC Terrain
Confirmed Sales Customer
4/4/2026
Great experience
SOMERSET, MA
Gregory D|2018 Buick Regal
Confirmed Service Customer
4/8/2026
The 90,000 mile service was done efficiently and good humor facilitated by Mark and Caleb. It's a little pricey but I guess that's what peace of mind costs these days. TPM sensor was also taken care of, although my phantom noise was not able to be replicated. Anyway, it's off to FLA (and back) without issue or concern (I hope).
MARK W
4/8/2026
Thank you for the fantastic 5-star review, Gregory! We’re glad to hear your 90,000-mile service at Gates GMC was completed efficiently and with a positive experience—Mark and Caleb will really appreciate the shoutout for keeping things smooth and enjoyable. We understand that larger maintenance visits can feel a bit pricey, but we’re happy you recognize the value in the peace of mind that comes with expert GMC service and thorough care. It’s great to know your TPM sensor concern was resolved, and we appreciate your patience regarding the intermittent noise—those can sometimes be tricky to duplicate. Wishing you a safe and worry-free trip to Florida and back! If anything comes up along the way or after your travels, our Gates GMC service team is always here to help. Thanks again for trusting us with your vehicle! 🚗
POMFRET CENTER, CT
Brandon P|2022 GMC 1500 Sierra
Confirmed Service Customer
7/20/2026
No complaints. They did what they said they would do. Brakes are fixed.
MARK W
7/28/2026
Thank you for taking the time to share your review of Gates GMC! ⭐ We're glad to hear that your experience was positive and that our team followed through on what was promised. Getting your brakes repaired correctly and ensuring your vehicle is safe and ready for the road is our top priority. We appreciate your trust in Gates GMC and thank you for choosing our Service Department for your vehicle needs. We look forward to providing you with the same reliable service in the future! 🚗🔧✨
DAYVILLE, CT
Thomas A|2023 GMC Acadia
Confirmed Service Customer
7/30/2026
Staff friendly and helpful. They explained everything completely.
MARK W
7/31/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're delighted to hear that our staff was friendly, helpful, and took the time to explain everything thoroughly. Providing clear communication and exceptional customer service is a top priority for our team. We truly appreciate your kind words and your trust in Gates GMC. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future! 🚗✨
COVENTRY, CT
Raymond A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/30/2026
So far so good. It appears to be repaired. I let it sit a day so far since I got it back and it started the next day. I am going to let it sit 2 days next week and check it again.
CALEB SMITH
7/31/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're happy to hear that your vehicle appears to be repaired and is starting properly. We understand the importance of having confidence that the issue has been fully resolved, and we appreciate you taking the time to share this update. If you have any questions or if the concern returns after your additional testing, please don't hesitate to reach out to our Gates GMC Service Department. Our team is always here to help and ensure your vehicle is performing as it should. Thank you for trusting Gates GMC with your vehicle service. We appreciate your business and look forward to continuing to provide you with exceptional automotive care! 🚗🔧✨
CHARLTON, MA
Dennis A|2013 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Mark is very good at what he’s doing
MARK W
6/10/2026
Thank you, Dennis, for your 4-star review of Gates GMC! We appreciate your feedback and are glad to hear that Mark provided you with a positive service experience. His knowledge, professionalism, and dedication to customer care make him a valuable part of our Gates GMC Service Department. Thank you for choosing Gates GMC for your vehicle service needs. We appreciate your business and look forward to providing you with another great experience in the future! 🚗🔧✨
HAMPTON, CT
Richard E|2023 GMC Canyon
Confirmed Service Customer
6/18/2026
Vehicle taken in promptly on time and service completed very quickly as usual. Thanks, Mark.
MARK W
6/18/2026
Thank you, Richard, for your 5-star review of Gates GMC! ⭐ We're delighted to hear that your vehicle was taken in promptly and that your service was completed quickly, just as you've come to expect. Providing efficient, dependable service and respecting our customers' time is a top priority at Gates GMC. We'll be sure to share your kind words with Mark, who always works hard to deliver a professional and seamless service experience. Thank you for your continued trust and support, and we look forward to serving you again for all your vehicle maintenance and service needs! 🚗🔧✨
COLCHESTER, CT
Amy C|2025 GMC Sierra 1500
Confirmed Service Customer
7/17/2026
Stellar service Mark is a ROCKSTAR!!!
MARK W
7/28/2026
Thank you for your fantastic review of Gates GMC! ⭐ We’re thrilled to hear you received stellar service and that Mark Miner made such a positive impression. Mark’s dedication, knowledge, and commitment to providing exceptional customer service are truly appreciated by our team and our customers. We’ll be sure to share your kind words with Mark. Thank you for choosing Gates GMC for your vehicle service needs, and we look forward to providing you with the same outstanding experience on your next visit! 🚗🔧✨
GLASTONBURY, CT
BRIAN M|2026 GMC Sierra 1500
Confirmed Sales Customer
7/28/2026
Great your dealership and cool sale person
MATHEUS D
7/29/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're so glad to hear you had a great experience at our dealership and enjoyed working with your salesperson. Our team is committed to providing friendly, professional service and making every vehicle purchase easy and enjoyable. Thank you for choosing Gates GMC. We truly appreciate your kind words and look forward to helping you with all your future vehicle sales and service needs. Enjoy your new vehicle! 🚗✨
CHAPLIN, CT
John E|2015 GMC 1500 Sierra
Confirmed Service Customer
7/31/2026
Well done
MARK W
7/31/2026
Thank you for your 5-star review of Gates GMC in North Windham! ⭐ We truly appreciate your kind words and are thrilled to hear your experience was well done. Our team is committed to providing exceptional customer service and high-quality automotive care every step of the way. Thank you for choosing Gates GMC of North Windham. We appreciate your support and look forward to serving you again for all your future vehicle sales and service needs! 🚗✨
LEBANON, CT
JAMES K|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
8/3/2026
One of the best car buying experiences I’ve ever had. Had the truck, great price and we closed the deal in less than 2 hours. Great Paul Bacon and Gates GMC team were fantastic!!!!
PAUL J
8/5/2026
Thank you for your outstanding 5-star review of Gates GMC! ⭐ We're honored to hear this was one of the best vehicle-buying experiences you've ever had. It's wonderful to know you found the perfect truck at a great price and that the entire purchase was completed in less than two hours. We'll be sure to share your kind words with Paul Bacon and the entire Gates GMC team. Providing a fast, transparent, and hassle-free car-buying experience is exactly what we strive for, and we're thrilled we could exceed your expectations. Thank you for choosing Gates GMC. We truly appreciate your recommendation and look forward to serving you with all your future vehicle sales and service needs. Enjoy your new truck! 🚚✨
KINDERHOOK, NY
Marie R|2020 Buick Envision
Confirmed Service Customer
5/21/2026
Friendly, professional.
MARK W
5/21/2026
Thank you for your 5-star review! ⭐ We’re happy to hear you found our team at Gates GMC Nissan friendly and professional. Providing exceptional customer service and a smooth experience is always our goal. We truly appreciate your support and look forward to helping you again! 🚗✨
COVENTRY, CT
Billy C|2026 GMC Yukon XL 1500
Confirmed Service Customer
5/28/2026
Tremendous
CALEB SMITH
5/29/2026
Thank you for your 5-star review! ⭐ We’re thrilled to hear you had a tremendous experience at Gates GMC Nissan. Our team truly appreciates your support, and we look forward to helping you again with all your automotive sales and service needs! 🚗✨
MANCHESTER, CT
Damon B|2018 Buick Cascada
Confirmed Service Customer
6/3/2026
Good
CALEB SMITH
6/3/2026
Thank you for your 5-star review of Gates GMC! ⭐ We appreciate your feedback and are glad you had a good experience with our team. At Gates GMC, we’re committed to providing excellent customer service and quality automotive care. Thank you for choosing us, and we look forward to serving you again in the future! 🚗✨
LEBANON, CT
RONALD L|2026 GMC Sierra 1500
Confirmed Sales Customer
6/9/2026
It was a fantastic experience, and the sales and management teams were excellent. However, I was a little disappointed that the vehicle did not come with a full tank of fuel.
PAUL MAZZA
6/10/2026
Thank you, Ronald, for your 5-star review of Gates GMC! ⭐ We’re delighted to hear you had a fantastic experience and that our sales and management teams provided excellent service throughout your vehicle purchase. We also appreciate your feedback regarding the fuel level at delivery. Customer feedback helps us improve, and we understand how receiving a full tank can enhance the overall experience. Thank you for bringing this to our attention. We truly appreciate your business and your kind words about our team. Enjoy your new vehicle, and thank you for choosing Gates GMC. We look forward to serving you again in the future! 🚗✨
HAMPTON, CT
William N|2021 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Great
MARK W
6/10/2026
Thank you for your 5-star rating! ⭐ We truly appreciate your support and are grateful that you chose Gates GMC Nissan. Our team is committed to providing exceptional customer service, quality vehicles, and reliable automotive care. We look forward to serving you again and helping with all your future vehicle sales and service needs! 🚗✨
EAST HAMPTON, CT
Scott S|2026 GMC Sierra 1500
Confirmed Service Customer
6/17/2026
Excellent customer service.
MARK W
6/18/2026
Thank you, Scott, for your 5-star review of Gates GMC! ⭐ We’re thrilled to hear you received excellent customer service. At Gates GMC, providing a friendly, professional, and customer-focused experience is our top priority every day. We truly appreciate your support and thank you for choosing Gates GMC for your automotive needs. We look forward to serving you again in the future! 🚗✨
TOLLAND, CT
Sandra T|2019 GMC Acadia
Confirmed Service Customer
8/6/2026
The staff always tells me exactly what my car needs and gives me a price. They are also very friendly and keep me informed about the service if I wait.
MARK W
8/10/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're glad to hear that our Service Department consistently provides clear recommendations, upfront pricing, and regular updates throughout your visit. We believe keeping our customers informed is an important part of providing a great service experience. It's wonderful to know that our team is friendly and communicative while you wait. Thank you for trusting Gates GMC with your vehicle and for being a valued customer. We look forward to providing you with the same excellent service on your next visit! 🚗🔧✨
WINDHAM, CT
Matthew L|2026 GMC Yukon XL 1500
Confirmed Service Customer
6/15/2026
Great, as always!
CALEB SMITH
6/16/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're thrilled to hear your experience was great, as always. Providing consistent, reliable service and exceptional customer care is what we strive for every day at Gates GMC. We truly appreciate your continued trust and loyalty and look forward to serving you again for all your vehicle sales and service needs. Thank you for being part of the Gates GMC family! 🚗🔧✨
Salem, CT
Gary M|2020 GMC Canyon
Confirmed Service Customer
7/2/2026
Always great service from mark miner!
MARK W
7/3/2026
Thank you, Gary, for your 5-star review of Gates GMC! ⭐ We're thrilled to hear that you continue to receive great service from Mark Miner. His dedication to providing friendly, knowledgeable, and dependable customer care is one of the many reasons our customers continue to trust Gates GMC. We truly appreciate your loyalty and your kind words. Thank you for choosing Gates GMC for your vehicle service needs, and we look forward to providing you with another great experience at your next visit! 🚗🔧✨
HAMPTON, CT
Todd F|2023 GMC Sierra 1500
Confirmed Service Customer
7/27/2026
I always have great Service with Mark Minor. My new subwoofer was installed and works perfectly.
MARK W
7/28/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're thrilled to hear you always receive great service from Mark Miner. Providing knowledgeable, dependable customer care and quality workmanship is what our Gates GMC Service Department is all about. We're also glad to know your new subwoofer was installed perfectly and is working just as it should. Thank you for trusting Gates GMC with your vehicle service and accessory installation. We truly appreciate your continued support and look forward to seeing you again for all your future automotive needs! 🚗🔊✨
BROOKLYN, CT
Noah H|2024 GMC Yukon
Confirmed Service Customer
7/29/2026
Always a pleasure dealing with the service dept.
MARK W
7/30/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're thrilled to hear that it's always a pleasure working with our Service Department. Providing friendly, reliable, and professional vehicle service is what our team strives for every day. We truly appreciate your continued trust in Gates GMC for your automotive service needs. Thank you for your loyalty, and we look forward to delivering another exceptional service experience on your next visit! 🚗🔧✨
GLASTONBURY, CT
Lawrence T|2025 GMC Sierra 1500
Confirmed Service Customer
8/8/2026
The check in was very professional and explained all the work that was going to be done. The checkout also very professional explained all the work that was done.
MARK W
8/10/2026
Thank you for your 5-star review of Gates Nissan! ⭐ We're pleased to hear that both your check-in and checkout experiences were professional and that our team clearly explained the work being performed and completed on your vehicle. At Gates Nissan, we believe clear communication and exceptional customer service are an important part of quality vehicle maintenance. We truly appreciate your trust in our Service Department and look forward to providing you with the same professional experience on your next visit! 🚗🔧
MILLBURY, MA
JEREMIE B|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
8/11/2026
All went smooth and all questions were answered
HUDSON M
8/12/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're happy to hear everything went smoothly and that our team took the time to answer all of your questions. Clear communication and a hassle-free experience are priorities for us. We truly appreciate you choosing Gates GMC for your automotive needs and look forward to serving you again in the future! 🚗🔧✨
COVENTRY, CT
Caryl P|2019 Buick Envision
Confirmed Service Customer
8/12/2026
Took time to explain service +
MARK W
8/12/2026
Thank you for your 5-star review of Gates GMC! ⭐ We’re glad to hear our team took the time to explain your service and make sure you understood the work being performed. Clear communication and excellent customer service are important to us. We truly appreciate your trust in Gates GMC and look forward to providing you with the same great service on your next visit! 🚗🔧
TOLLAND, CT
Lisa M|2019 GMC Canyon
Confirmed Service Customer
8/12/2026
They do a great job
MARK W
8/12/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're so glad to hear that our team does a great job and provides the quality service you expect. We truly appreciate your trust in Gates GMC and your continued business. Thank you for choosing Gates GMC for your automotive service needs. We look forward to taking great care of you and your vehicle on your next visit! 🚗🔧✨
UNCASVILLE, CT
Gianna L|2019 Buick Encore
Confirmed Service Customer
8/15/2026
I could not have asked for a better experience with buying my first car of my own. Everyone was kind, and respectful, and extremely helpful. When I had questions they had answers to all of them. They helped me find a good car that fit me when my old one stopped being worth the fix. I appreciate everyone here and am so very grateful.
CALEB SMITH
8/17/2026
Thank you for your wonderful 5-star review of Gates GMC! ⭐ We’re truly honored to have been part of such an important milestone—purchasing your first car of your own. We’re so happy to hear that our team was kind, respectful, and helpful throughout the entire process. Helping you find a reliable vehicle that fit your needs and budget, especially when your previous vehicle was no longer worth repairing, is exactly what we strive to do. Your appreciation means so much to everyone at Gates GMC. Thank you for trusting us with such an important purchase, and congratulations on your new vehicle! 🚗🎉 We look forward to being here for you whenever you need us in the future.
NEW HAVEN, CT
Albert N|2019 GMC 2500HD Sierra
Confirmed Service Customer
8/15/2026
Had service done on my GMC Denali 2500HD. Mark saved me over $600. He got some items covered under warranty for me. Mark and Jim are the best there
MARK W
8/17/2026
Thank you, Albert, for your fantastic 5-star review of Gates GMC! ⭐ We’re thrilled to hear that Mark was able to help save you over $600 by identifying items that were covered under warranty. Providing honest, knowledgeable, and cost-conscious service is something we take great pride in. We’ll be sure to share your kind words with Mark and Jim. It’s wonderful to know they provided such a positive experience while servicing your GMC Denali 2500HD. Thank you for trusting Gates GMC with your vehicle and for recognizing our Service Department. We truly appreciate your business and look forward to taking great care of you again! 🚗🔧✨
COLCHESTER, CT
Carol P|2021 GMC Acadia
Confirmed Service Customer
8/16/2026
Service was great
MARK W
8/17/2026
Thank you for your 5-star review of Gates GMC in North Windham, CT! ⭐ We’re thrilled to hear that you had a great experience with our Service Department. Providing professional, efficient, and reliable automotive service is what we strive for with every visit. We truly appreciate your business and your trust in Gates GMC. We look forward to serving you and your vehicle again in the future! 🚗🔧✨
NORTH WINDHAM, CT
Adam B|2023 GMC Sierra 1500
Confirmed Service Customer
8/11/2026
mark is great
MARK W
8/11/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're thrilled to hear that Mark Miner provided you with such a great experience. Mark is dedicated to delivering friendly, professional, and reliable customer service, and we're happy to know he took great care of you. Thank you for choosing Gates GMC for your vehicle service needs. We truly appreciate your business and look forward to seeing you again! 🚗🔧✨
GLASTONBURY, CT
James J|2024 GMC Yukon
Confirmed Service Customer
8/13/2026
Knowledgeable advisors with polite interaction, great advice, timely answers. Very please with that and the work.
CALEB SMITH
8/14/2026
Thank you, James, for your wonderful 5-star review of Gates GMC! ⭐ We're glad to hear you had such a positive experience with our knowledgeable service advisors. Providing polite, professional communication, helpful advice, and timely answers is a priority for our team. We're also pleased that you were happy with the work performed on your vehicle. Thank you for trusting Gates GMC with your automotive service needs. We truly appreciate your business and look forward to serving you again! 🚗🔧✨
COVENTRY, RI
George T|2024 GMC Sierra 1500
Confirmed Service Customer
8/17/2026
Work was completed in a timely manner, staff was very responsive
CALEB SMITH
8/18/2026
Thank you, George, for your 5-star review of Gates GMC! ⭐ We're glad to hear that your vehicle service was completed in a timely manner and that our staff was responsive throughout your visit. Providing efficient, professional service and keeping our customers informed is a priority for our Gates GMC Service Department. We truly appreciate your business and look forward to serving you again for all your future automotive service needs! 🚗🔧
PRESTON, CT
Johnathan F|2018 GMC 2500HD Sierra
Confirmed Service Customer
7/27/2026
Mark was great. He got a full injector job done on my Denali. Happy with his work
MARK W
7/28/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're delighted to hear that Mark Miner provided you with great service and that your GMC Denali received the injector repair you needed. Our goal is to deliver quality workmanship, clear communication, and dependable service on every visit. We truly appreciate your trust in Gates GMC and your kind words about Mark. Thank you for choosing us for your vehicle service needs, and we look forward to keeping your Denali running at its best for many miles to come! 🚙🔧✨
HAMPTON, CT
James B|2016 BUICK ENVISION
Confirmed Service Customer
8/7/2026
I was taken right away. Mark took care of everything.
MARK W
8/10/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're glad to hear you were taken care of promptly and that Mark Miner made your service visit easy and efficient. Providing timely, professional, and attentive customer service is a top priority for our Service Department. We truly appreciate your trust in Gates GMC and your kind words about Mark. Thank you for choosing us for your vehicle service needs, and we look forward to serving you again! 🚗🔧✨
COLUMBIA, CT
Gilberto O|2023 GMC Terrain
Confirmed Service Customer
8/12/2026
As always, excellent services, great prices and speed of delivery.
MARK W
8/13/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're thrilled to hear that you continue to receive excellent service, great pricing, and fast turnaround. Providing efficient, dependable, and customer-focused service is what our team strives for every visit. We truly appreciate your continued trust in Gates GMC and look forward to serving you again for all your future automotive needs! 🚗🔧✨
WILLIMANTIC, CT
John P|2023 GMC Sierra 2500 HD
Confirmed Service Customer
8/19/2026
Service guy was great
MARK W
8/20/2026
Thank you for your great review of Gates GMC! ⭐ We’re thrilled to hear that you had a positive experience and that our service team took great care of you. We truly appreciate your business and look forward to seeing you again for your future automotive service needs! 🚗🔧
COLCHESTER, CT
CHRISTOPHER L|2026 GMC Sierra 1500
Confirmed Sales Customer
7/28/2026
Great dealership! Nick F was easy to work with. Very happy with everything
NICHOLAS FLORENTINO
7/29/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're thrilled to hear you had a great experience and that Nick Florentino was easy to work with. Providing friendly, knowledgeable, and hassle-free customer service is what we strive for every day at Gates Nissan. We're delighted to know you're happy with your experience from start to finish. Thank you for choosing Gates Nissan, and we truly appreciate your recommendation. We look forward to helping you with all your future vehicle sales and service needs! 🚗✨
HEBRON, CT
Terri B|2017 Buick Envision
Confirmed Service Customer
8/13/2026
Always professional, friendly and capably handle car service needs
MARK W
8/14/2026
Thank you, Terri, for your wonderful 5-star review of Gates GMC! ⭐ We're thrilled to hear that our team is always professional, friendly, and capable when handling your vehicle service needs. Providing dependable automotive service and exceptional customer care is what we strive for every day. We truly appreciate your continued trust in Gates GMC and look forward to keeping you and your vehicle on the road for many years to come! 🚗🔧✨
NORWICH, CT
Daniel S|2026 GMC Sierra 1500
Confirmed Service Customer
8/19/2026
Service department and specifically the technician Jeremy G. Came up with a innovative solution to an uncommon request. Kudos to them.
MARK W
8/20/2026
Thank you, Daniel, for your wonderful review of Gates GMC! ⭐ We’re thrilled to hear that our Service Department and Jeremy G. were able to come up with an innovative solution for your unique request. Our team takes pride in finding solutions and going the extra mile to meet our customers’ needs. We’ll be sure to share your kudos with Jeremy and the entire team. Thank you for trusting Gates GMC Service with your vehicle, and we look forward to helping you again in the future! 🚗🔧✨
LEBANON, CT
Alison D|2021 GMC YUKON
Confirmed Service Customer
8/5/2026
Always a pleasure
MARK W
8/5/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're honored to hear that it's always a pleasure visiting our dealership. Providing friendly, professional service and an exceptional customer experience is what our team strives for every day. We truly appreciate your continued trust and loyalty to Gates GMC. Thank you for choosing us, and we look forward to serving you again for all your future vehicle sales and service needs! 🚗✨
BALTIC, CT
Henry J|2016 GMC Terrain
Confirmed Service Customer
8/21/2026
Mark is always working to accommodate us when he can . Service is great always . Keep up the customer service !
MARK W
8/21/2026
Thank you for your wonderful review of Gates GMC! ⭐ We’re thrilled to hear that Mark consistently works to accommodate your needs and that you continue to receive great service from our team. Providing exceptional customer service and making every visit as convenient as possible are priorities for us. We truly appreciate your continued trust in Gates GMC, and we’ll be sure to share your kind words with Mark and our Service Department. Thank you for your support, and we look forward to serving you again! 🚗🔧✨
LEBANON, CT
STEVEN A|2026 GMC Acadia
Confirmed Sales Customer
8/21/2026
Gates GMC is a great dealership, Very freindly, fair, knowledgable, helpful, everything a car buyer wants in a car buying experience. No hard sell, just helpful. This is the third new vehicle I have purchased at Gates.
MATHEUS D
8/21/2026
Thank you, Steven, for your fantastic 5-star review of Gates GMC! ⭐ We truly appreciate your continued trust and loyalty and are honored that this is your third new vehicle purchase from Gates. We're thrilled to hear that you found our team friendly, fair, knowledgeable, and helpful. Providing a no-pressure car-buying experience without a hard sell is exactly what we strive for at Gates GMC. Thank you again for choosing Gates GMC and for being a valued part of the Gates family. We hope you enjoy your new vehicle and look forward to helping you again in the future! 🚗✨
CHAPLIN, CT
Lawrence B|2024 GMC Sierra 1500
Confirmed Service Customer
8/21/2026
complete service with oil, filters, new key made and four new tires,, Mounted, balanced and alignment checked. Mechanic did a superb job and the service writer occasionally checked in through out the whole process
MARK W
8/21/2026
Thank you, Lawrence, for your fantastic 5-star review of Gates GMC! ⭐ We’re thrilled to hear that you were pleased with the complete service on your vehicle, including the oil and filter service, new key, four new tires, mounting and balancing, and alignment check. It’s especially great to hear that our mechanic did a superb job and that your service writer kept you updated throughout the entire process. At Gates GMC, we take pride in providing thorough, professional automotive service and clear communication from start to finish. Thank you for trusting our Gates GMC Service Department with your vehicle. We truly appreciate your business and look forward to serving you again! 🚗🔧✨
STURBRIDGE, MA
Dale R|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/29/2026
Courteous, prompt and professional
CALEB SMITH
7/30/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're delighted to hear that you found our team to be courteous, prompt, and professional. Providing exceptional customer service and efficient, high-quality vehicle care is our goal with every visit. We truly appreciate your kind words and your trust in Gates GMC. Thank you for choosing us, and we look forward to serving you again for all your future vehicle sales and service needs! 🚗✨
COLCHESTER, CT
Harold D|2015 Chevrolet Impala
Confirmed Service Customer
7/29/2026
The technician and the manager did a great job on getting my car done and on time thank you very much very appreciated. It’s my car I use for my wife’s doctors appointment and we needed it that day.
MARK W
7/30/2026
Thank you, Harold, for your 5-star review of Gates GMC! ⭐ We're so glad our technician and service team were able to get your vehicle repaired on time and back to you when you needed it most. We understand how important having a dependable vehicle is, especially for getting your wife to her doctor's appointments. Your kind words mean a great deal to us, and we'll be sure to share them with our team. At Gates GMC, we're committed to providing timely, reliable vehicle service and outstanding customer care every step of the way. Thank you for choosing Gates GMC for your automotive service needs. We truly appreciate your trust and look forward to serving you again in the future! 🚗🔧✨
WILLIMANTIC, CT
Richard C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/14/2026
Great service department
MARK W
8/14/2026
Thank you for your 5-star review of Gates GMC! ⭐ We're thrilled to hear you had a great experience with our Service Department. Our team works hard to provide professional, reliable, and efficient automotive service while making every visit as convenient as possible. We truly appreciate your business and your trust in Gates GMC. We look forward to providing you with great service again on your next visit! 🚗🔧✨
COVENTRY, CT
Diane N|2019 Chevrolet Equinox
Confirmed Service Customer
8/3/2026
Mark gives superb customer service, Thoroughly explained everything I need to keep my vehicle running smoothly. I return to Gates because of him.
MARK W
8/5/2026
Thank you for your wonderful 5-star review of Gates GMC! ⭐ We're thrilled to hear that Mark Miner continues to provide you with superb customer service. Taking the time to thoroughly explain your vehicle's maintenance needs and helping you keep it running smoothly is exactly the level of care we strive to deliver. Your loyalty means a great deal to us, and we're honored that Mark is one of the reasons you continue to return to Gates GMC. We'll be sure to share your kind words with him and our entire Service Department. Thank you for choosing Gates GMC for your vehicle service needs. We truly appreciate your trust and look forward to serving you for many years to come! 🚗🔧✨
AMSTON, CT
William J|2019 GMC Yukon
Confirmed Service Customer
6/3/2026
Mark and the mechanics do an amazing job. I feel extremely comfortable when having my vehicle serviced at GATES GMC
MARK W
6/4/2026
Thank you, William, for your 5-star review! We're thrilled to hear that Mark and our service technicians continue to provide an experience that makes you feel confident and comfortable when servicing your vehicle. At Gates GMC in North Windham, CT, our team is dedicated to delivering expert automotive service, honest communication, and quality workmanship on every visit. We truly appreciate your trust in Gates GMC and look forward to keeping your vehicle running at its best for many miles to come!
WILLIMANTIC, CT
Gayl S|2021 GMC Terrain
Confirmed Service Customer
6/3/2026
Everyone is friendly and helpful.
MARK W
6/4/2026
Thank you, Gary, for your 5-star review! We’re delighted to hear that you found everyone at Gates GMC friendly and helpful. Providing exceptional customer service and creating a welcoming experience for every guest is our top priority. We truly appreciate your support and look forward to assisting you with all your future vehicle sales and service needs at Gates GMC in North Windham, CT. Thank you for choosing Gates GMC!
WINDHAM, CT